Banner for Japanese Knife Company

Japanese Knife Company Reviews 

2.293
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered a Nakiri and a bread knife. Both came well wrapped and super sharp! Unfortunately the ramen bowl I ordered was damaged during internal delivery (staff sent me a picture), which they apologi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went to the kensington store - amazing service, Snehal was so helpful and welcoming, she took the time to show me many different options, listen to me and help me. I am so happy with my knife and ev... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went to Japanese Knife Company as a side quest on our London trip. Was just browsing around and Mr. Maulik Shukla was very helpful and informative when we were asking about the knife and the specific... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Kensington branch is the best one. I have been buying, repairing and sharpening in this branch for a long time and Snehal is the best. She is always giving my knife back in one day and helping me to f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Messenwinkel
  2. Aanrechtwinkel
  3. Cadeauwinkel
  4. Woonwinkel
  5. Kookwinkel
  6. Slijperij

Over Japanese Knife Company

Geschreven door het bedrijf

For over one thousand years Japan has been at the leading edge in the crafting of breath-taking blades. Today, using those traditional skills combined with modern technology Japanese Knife Company is proud to present the finest range of knives, kitchenware and accessories.

The Japanese Knife Company – famous for introducing Ceramic blades to the UK as well as, laminated, hand folded and bespoke blades – published its first website in 1998 and now has 10 Branches in London, Paris & Stockholm. A knife studio where the customer can try any product and receive educated guidance and help.

With a definitive collection of Japanese blades – over 2000 different styles to choose from – expert advice on selecting the most suitable blade; an in-house sharpening service; lessons on cutting techniques and sharpening; an unparalleled range of sharpening systems, this is an absolute must for anyone seeking the best.

With over 6000 products in our stores and online, we have comprehensive range of knife storage solutions, cookware, kitchen utensils, tableware, barware, books, home & garden products and handmade penknives. Gift vouchers are also available with other wonderful gifting ideas for corporate gifting and special celebrations.

A haven for chefs, home cooks and everyone who appreciates stylish home products.

UK's Leading Cookware Retailer

Geschreven door het bedrijf

Largest Kitchenware Retailer with Excellent Customer Service
Supplying Japanese knives & kitchenware to households and restaurants in UK and Europe for over 26 years.

Free UK delivery for orders over £50

Fast Delivery Worldwide

Fast deliveries from online store and best advice in retail stores.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(2.293)

586 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Perceval 9.47 Prestige Knives

I contacted the Japanese Knife Company as I was unable to source Percival knives from France. Twinkle responded to my enquiry as to whether JKC could get them for me, in the affirmative. I duly placed my order and was advised that delivery would not be for several week. The parcel arrived yesterday and the knives are exquisite. Overall I could not have had better service from JKC and especially Twinkle whose communication was excellent.

10 juni 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Will,

Thank you so much for your fantastic review! We’re delighted to hear that we were able to source the Perceval 9.47 Prestige knives for you and that they arrived safely.

We will be sure to pass your kind words on to Twinkle, who will be delighted to hear that her communication and customer service made such a positive impression. Going the extra mile to help our customers find exactly what they are looking for is something we take great pride in.

The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate your support. We hope you enjoy your beautiful new knives for many years to come and look forward to welcoming you back again soon.

Beoordeeld met 5 van de 5 sterren

Shrujal was very knowledgeable on all…

Shrujal was very knowledgeable on all the knives and was also very patient as I was asking alot of questions, being a bit indecisive. He was very helpful and friendly.
The shop is fantastic, amazing array of quality knives and kitchen ware.

I could spend my whole salary so easily here!

25 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Tyla,

Thank you so much for your fantastic review! We’re delighted to hear that Shrujal was able to answer all of your questions and help you find the right knife with patience and expert advice.

It’s wonderful to know that you enjoyed exploring our range of Japanese knives and kitchenware. We completely understand how tempting it can be! The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate you taking the time to share your experience.

We hope you enjoy your new purchase for many years to come and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Best experience ever..

Best experience ever..
Kash bro was awesome
Good customer service.

29 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Leo,

Thank you so much for your wonderful review!

We’re delighted to hear that you had such a great experience and that Kash provided excellent customer service during your visit.

The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate your kind words. We hope to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

I am very pleased with my JKC AUS10…

I am very pleased with my JKC AUS10 chef knife.
It is the sharpest knife I have ever had and a real pleasure to use.
Delivery was very prompt.
I would definitely consider a second purchase.

28 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Mark,

Thank you so much for your wonderful review! We’re delighted to hear that you are enjoying your JKC AUS10 Chef Knife and that it is the sharpest knife you have ever owned.

It’s also great to know that your order arrived promptly. The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate your kind words.

We hope you enjoy your knife for many years to come and look forward to helping you choose your second knife when the time comes!

Beoordeeld met 5 van de 5 sterren

Visited the first time to buy a chef…

Visited the first time to buy a chef knife for a friends birthday. Was helped by Maulik Shukiq who was super helpful in finding a knife in my price range and went through what they were used for and which one would be best depending on how my friend would use it!

28 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Rania,

Thank you so much for your lovely review! We’re delighted to hear that Maulik was able to help you choose the perfect Chef Knife for your friend's birthday.

Taking the time to understand each customer's needs and recommending the most suitable knife is something we take great pride in. The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate you taking the time to share your experience.

We hope your friend enjoys their new knife for many years to come, and we look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Excellent service quality product

Excellent service quality product

15 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Mr Jones,

Thank you so much for your wonderful review!

We’re delighted to hear that you were pleased with both the quality of your purchase and the service you received. The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate your support.

We hope to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

great knife at a good price

18 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Mrs Ratna,

Thank you so much for your kind review!

We’re delighted to hear that you are pleased with your new knife and that you found it to be excellent value. The feedback from every customer helps us improve and build trust with future customers, so we truly appreciate you taking the time to share your experience.

We hope you enjoy your knife for many years to come and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Great range of kitchen knives at…

Great range of kitchen knives at reasonable prices. Helpful information when making your selection. Fast dispatch and delivery. Will definitely shop again and highly recommend!

2 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Helen,

Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed our range of Japanese kitchen knives, found our information helpful, and were pleased with our fast dispatch and delivery.

The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate your recommendation and your kind words.

We hope you enjoy your new knife for many years to come and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

We bought 2 beautiful knives for gifts

We bought 2 beautiful knives for gifts. Jay in the Wimbledon branch was excellent. Walked us through lots of the knives in store to help us find the best option for our price point.

26 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Jim,
Thank you so very much for taking time to write such a kind review. The feedback from every customer is essential in improving our products and services. We are so pleased you found the ideal gifts and enjoyed the in store experience and sincerely hope we are able to welcome you back soon.

Beoordeeld met 5 van de 5 sterren

Amazing products, amazing service

Alway great products, great service... This time more so in the recovery of my knives due to DPD delivery
Shivam was amazing in support and finally have my knives at home
...
Thank you JKC

25 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Benjamin,

We are so very grateful that you have taken time to write such a wonderful review for our online customer service despite the delay in your order.
We are delighted you are happy with your knives and hope they give you years of pleasure in the kitchen. We will pass on your feedback to our web team, and look forward to the opportunity to serve you again soon.

Beoordeeld met 5 van de 5 sterren

Vishal was very helpful!

20 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Walter,

We are so very grateful that you have taken the time to write such a kind review and have given our customer service and 5-star rating.
We are so pleased to hear you like the in store service and hope we get the opportunity to serve you again soon.

Beoordeeld met 5 van de 5 sterren

South Kensington

The branch in south Kensington is very small but well furnished with almost the same vast of options of the one in Baker Street
I've got very well served and helped with the right selection of knife for a present
Highly raccomend

18 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Matteo,

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your visit to our South Kensington branch and that our team helped you choose the perfect knife for your gift.

The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate your recommendation. We hope to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

Came here to buy a knife

Came here to buy a knife, Vishal and all the staff have been very helpful and kind, showing different types of knives, offering help in choosing and understanding the differences between shapes and materials.

18 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Riccardo,

Thank you so much for your fantastic review! We’re delighted to hear that Vishal and the team were able to help you understand the different knives and guide you in choosing the right one.

Providing knowledgeable advice and helping customers find the perfect knife is something we take great pride in. The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate your kind words.

We hope you enjoy your new knife for many years to come and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, amazing knives. And they shipped them and made sure I had everything I needed for declarations at customs.

22 juni 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Max,

Thank you so much for your wonderful review! We’re delighted to hear that you were pleased with both your new knives and the service you received.

We’re especially pleased that our team was able to assist with the customs documentation to ensure your order arrived smoothly. The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate your support.

We hope you enjoy your new knives for many years to come and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Best way to gain confidence

First the theory, which made it much more understandable. Then we practiced sharpening a knife and learned the variations necessary as each side of the knife is handled differently. Now I have the confidence to sharpen my expensive Japanese knives knowing I will not damage them.

15 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Kevin,

Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed our knife sharpening course and that the combination of theory and practical experience has given you the confidence to sharpen your Japanese knives correctly.

There is nothing more rewarding than knowing our customers leave feeling confident to care for their knives for many years to come. The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate your recommendation.

We hope to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

Love this place

Love this place. Did a fantastic group knive sharpening course and obviously couldn’t resist the discount offered on the evening!

1 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear George,

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our group knife sharpening course.

The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate your kind words. We hope you enjoy your new purchases and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Certified Japanese Knives

Most importantly reputable brands and Certified Japanese knives policy. Delivery was quick and knives well wrapped. I unfortunately received a limited edition knife with a damaged handle and asked them to reserve a different ltd. knife for me. I received a digital shipping return slip the same day and was able to exchange my knife for a new one within approx 5 working days. Great support and great costumer service. All knives are received with instructions on how to care for your knife. Recommend 5/5 and will shop again.

15 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Tom,

Thank you so much for your wonderful review! We’re delighted to hear that you were pleased with the quality of our Japanese knives, our packaging, and the speed of delivery.

Whilst we are sorry that your limited edition knife arrived with a damaged handle, we’re pleased that our team was able to resolve the issue quickly and arrange an exchange for you. The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate your understanding and your kind words about our customer service.

We hope you enjoy your new knife for many years to come and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Always great service and advice

14 mei 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Chris,

Thank you so much for your kind review!

We’re delighted to hear that you continue to receive great service and advice from our team. Providing knowledgeable guidance and exceptional customer service is something we take great pride in.

The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate your continued support. We look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Fantastic Japanese Knife…

This was a fantastic Japanese Knife store but always so much more.

They carry Konro grills and binchotan charcoal, oil straining pots, tare brushes, Donabe cookware from Iga, graters, Bonsai tools, etc.
I literally filled a suitcase!
The staff is professional , friendly, and extremely knowledgeable.
I highly recommend this store!!

11 juni 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Greg,

Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed exploring our range of Japanese knives and so many of our other products.

It’s wonderful to know that our team helped make your visit so enjoyable. The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate you taking the time to share your experience.

We hope you enjoy everything you purchased and look forward to welcoming you back on your next visit!

Beoordeeld met 5 van de 5 sterren

Incredible shop and amazing knife-sharpening lesson

The shop is incredible and full of beautiful knives but, more importantly, I participated to a knife-sharpening class with Maulik Shukla and it was an amazing experience: very enjoyable and very serious at the same time - I learned a lot (it definitely changed how I behave in my own kitchen) and had a lot of fun at the same time. Maulik is passionate, very skilled and knowledgeable, highly trained and he is a great teacher. I highly recommend the shop and the experience!

1 juli 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Dear Samer,

Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed our knife sharpening course and that Maulik made the experience both enjoyable and informative.

It’s wonderful to know that the course has already changed the way you work in your own kitchen. We will be sure to pass your kind words on to Maulik, who will be delighted to hear them.

The feedback from every customer helps us improve and monitor our customer service levels, so we truly appreciate your recommendation. We hope to welcome you back again soon!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer