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Lees wat reviewers zeggen
A fantastic, caring company to deal with. Other's could learn from this attention to customer assistance. But I will definitely buy from Japebo in the future. Thanks very much. Mads was extremely he... Toon meer
Bedrijf heeft geantwoord
Delivery several days longer than the promised delivery in two days. Provide more realistic delivery dates please. Also, the unit being purchased (a Signia Pure Portable Charger) appears to be very ov... Toon meer
Bedrijf heeft geantwoord
When I contacted customer support for advice, the replies were extremely helpful and friendly. Mads went out of the way to help me. Delivery was extremely quick and the receiver I received has made a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Japebo.ie
Geschreven door het bedrijf
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands, including Oticon, Widex, Phonak, Signia, and ReSound.
We understand how important it is that your hearing aid works reliably in everyday life. That’s why we offer a carefully selected range of products to help you maintain and care for your device – ensuring great sound quality and long-term performance. 🔊
🛒 Simple and easy webshop
Our website is designed to make it easy to find the right products. With clear categories,
search functionality, and detailed descriptions, you can quickly find the parts and accessories
that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your delivery every step of the way.
💬 Friendly customer support
Need help choosing the right product? Our support team is always happy to help via email,
both before and after your purchase.
🔒 Safe and flexible shopping
Japebo offers a 90-day return policy, so you can shop with confidence.
⭐ We value all feedback and actively use Trustpilot reviews to improve our service and customer experience.
Why choose Japebo?
Geschreven door het bedrijf
- Everything in one place
- At Japebo, you’ll find original spare parts, accessories, and care products for hearing aids from leading brands. We make it easy to find exactly what you need.
- Helpful support when you need it
- Not sure which product is right for you? We’re here to help. Our support team is ready to assist you before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking, so you can follow your delivery.
- Safe and flexible shopping
- We offer a 90-day return policy, so you can shop with confidence. We use customer feedback to continuously improve our service.
Contactgegevens
Fabriksvej 9A, 4200, Slagelse, Denemarken
- info@japebo.ie
- japebo.ie
Everything you need for your hearing aid
4,4
Uitstekend
243 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delivery several days longer than promised. Unit is unreliable.
Delivery several days longer than the promised delivery in two days. Provide more realistic delivery dates please. Also, the unit being purchased (a Signia Pure Portable Charger) appears to be very overpriced for what it is - a very unreliable item. This is the third one we have had to purchase. Previous chargers failed for no apparent reason.
31 maart 2026
Antwoord van Japebo.ie
Hi Patrick, thank you for your feedback, and we’re sorry to hear about your experience.
Regarding the delivery, your order was delivered within 2–3 business days. While we always aim for fast delivery, delays can unfortunately occur around holidays such as Easter, and in some cases delivery can take up to 5 business days.
We’re sorry if this did not meet your expectations.
Regarding the Signia charger, we completely understand your frustration. However, we are a retailer of these products and not the manufacturer. If you are experiencing issues with the product, you are of course very welcome to contact us directly - we would be happy to help find a solution for you.
Kind regards,
Mads – Japebo
Antwoord van Japebo.ie
Thank you very much for your kind review! We’re delighted to hear that you had an excellent experience.
We truly appreciate your support and look forward to helping you again.
Kind regards,
Japebo
Antwoord van Japebo.ie
Thank you for your kind feedback! It’s wonderful to know that everything — from ordering to delivery — went smoothly.
We look forward to helping you again in the future.
Best regards,
Japebo
Excellent customer service .
Excellent customer service replacing wrongly ordered domes and very quick delivery times always .
18 maart 2026
Antwoord van Japebo.ie
Thank you so much for your kind words! We’re glad we could help with replacing the domes and that you’re happy with our delivery times.
We truly appreciate your support and look forward to assisting you again.
Kind regards,
Japebo
Quick delivery of products.
19 maart 2026
Antwoord van Japebo.ie
Thank you for your feedback! It’s great to know that the delivery was quick and efficient.
We look forward to serving you again in the future.
Best regards,
Japebo
Antwoord van Japebo.ie
Dear Gerard,
Thank you very much for your review and for choosing to shop with Japebo.
We are glad to hear that your order process went smoothly and that your items arrived within two days.
We truly appreciate you taking the time to share your experience, and we hope to welcome you back again soon.
Kind regards
Sean – Japebo
Very happy with this company order came…
Very happy with this company order came very quickly and everything I ordered thanks again
19 februari 2026
Antwoord van Japebo.ie
Thank you so much for your kind review! We’re very happy to hear that your order arrived quickly and that everything was exactly as you expected.
We truly appreciate your support and hope to assist you again soon.
Kind regards,
Japebo
Antwoord van Japebo.ie
Hi Owen, thank you for your review.
We’re very pleased to hear that the ordering process and delivery felt straightforward and hassle-free.
Kind regards,
Mads – Japebo
Antwoord van Japebo.ie
John,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
Antwoord van Japebo.ie
Thank you for your review, Seamus!
Great to hear everything went smoothly and that there were no problems 😊
Kind regards,
Mads – Japebo
Antwoord van Japebo.ie
Hi James, thank you for your review.
We’re very pleased to hear that you were happy with the dispatch time and felt well informed throughout the order process.
If there is ever anything we can do even better, we’d be very glad to hear it.
Kind regards,
Mads – Japebo
Antwoord van Japebo.ie
Thomas,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
Great service
26 februari 2026
Antwoord van Japebo.ie
Chris,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
Antwoord van Japebo.ie
Thank you for your review, Emily! 😊
We’re really happy to hear you got a quick response and that your order was shipped as fast as possible.
Kind regards,
Mads – Japebo
Fast and efficient delivery and product…
Fast and efficient delivery and product as described
25 februari 2026
Antwoord van Japebo.ie
Thank you very much for your great review! We’re happy to hear that the delivery was fast and efficient and that the product matched the description.
We appreciate your support and look forward to serving you again.
Kind regards,
Japebo
Antwoord van Japebo.ie
We’re very grateful for your feedback — it means a lot to us! Thank you for taking the time to share your experience.
Please don’t hesitate to reach out if we can help you again.
Best regards,
Japebo
Antwoord van Japebo.ie
Dear customer,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Japebo Support
Antwoord van Japebo.ie
Hi Ruth, thank you for your great review! 😊
We’re glad to hear it was easy to order and that your items arrived in a reasonable time.
If you ever need anything else, we’re always happy to help.
Best regards,
Mads – Japebo
Antwoord van Japebo.ie
Dear Joe,
Thank you very much for your review and for your order 23563.
We’re really pleased to hear that you found the ordering process easy and our website efficient — that means a lot to us.
We’re sorry the delivery felt a bit slow. There have been some weather-related transport delays recently, but we’re working hard to ensure smoother deliveries going forward.
Thanks again for shopping with Japebo — we hope to serve you again soon.
Kind regards
Sean – Japebo
Antwoord van Japebo.ie
Hi Dermot, thank you very much for your great review! 😊
We’re happy to hear your order arrived in full and right on time as promised.
We look forward to helping you again whenever you need anything.
Best regards,
Mads – Japebo
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