jazzupco.com Reviews 

Read the reviews and understand that most of the 5 star reviews are from customers who just received their art and haven't actually put them to good regular use yet. I bought 2 brushed gold flatware sets in early 2024 totalling close to 200$ thinking they would be a good set and the color would last longer then my cheaper set from Kohl's ( which lasted at least 5 years). I double checked all the cleaning instructions which only mentioned dishwasher safe before ordering. There was nothing about the settings to be used when using the dishwasher. I'll agree they are beautiful and feel heavy weighted in your hand which is nice. However when in months they gold started fading on several pieces of the flatware. I reached out to the company to be told Im supposed to be washing the flatware on eco mode with a specific type of detergent. Nothing was mentioned about this on the site nor with the flatware when it was shipped. Also not to mention my dishwasher doesn't even have eco mode. Is that not a thought to companies that not all dishwashers are built the same. They often to replace the ones that had started fading but wanted me to pay or to send a new improved set (does that mean they knew their was a problem when the ones I ordered) at a discounted rate. At that point I decided to just cut my loses and make sure to let others know of my experience and not waste their money. I literally just sold the sets for 10.00 bucks in a rummage sale as I already bought news ones at home goods that have so far lasted longer the 3 months.

I recently ordered the dishware and silverware bundle for my new dining room. Both are absolutely beautiful! Unfortunately when shipping ceramic pieces breakage happens. One of my cups handle broke during shipment. Unboxed the order less than an hour ago, upon finding the broken cup I contacted Jazzcoup customer service and they have already ordered my replacement cup! Hands down theeeee Best customer service experience I've ever had! The products are modern, chic and so beautiful. I'm going to buy the entire gold service set, cheese knives, salt and pepper set and the tea pots.

I recently ordered a modern flatware and dish set, and I couldn’t be more impressed with the entire experience. From start to finish, everything exceeded my expectations. The delivery was incredibly fast—much quicker than I anticipated—which was a wonderful surprise.

When the package arrived, everything was beautifully packaged and in perfect condition. The quality of the pieces is outstanding. The flatware has a sleek, modern design and feels solid and well-crafted in hand, while the dishes are both stylish and durable—perfect for everyday use or special occasions.

What truly set this experience apart was the customer service. I had a quick question before placing my order, and the team was responsive, friendly, and genuinely helpful. It’s rare to find that level of attentiveness and professionalism these days.

Overall, I’m thrilled with my purchase and will absolutely be ordering from this company again. Highly recommend!

Absolutely lovely flatware. All the utensils are properly weighted, something I have never experienced. The colors are wonderful and I cling to the champagne gold. The ava set is to die for but I have my eyes on the silver Vatican set. As per the towels, they are weighted as well and feel even better than a hotel towel. A++

Working and ordering from/with Jazzupco has been nothing but a positive experience. Not only are their products great and beautiful, but their customer service is out of this world! They answer me right away and solved every issue I had with shipping and ordering smaller spoons when the ones that came with my order were too large to be convenient for my toddlers. I would HIGHLY recommend this company based off value, high product quality, and amazing customer service! Will buy from them again and again! 🤍

I’ve bought 2 sets, and had issues with both having black spots on the matte gold ones, kinda like the gold chipped off or something , and although it didn’t look to bad I reached out to customer service. Usually I wouldn’t but they was so expensive, and I felt for having them for a few months they shouldn’t have any kind of marks that way. I explained I prob wouldn’t buy from them again because that’s frustrating, but their customer service was top notch. They offered replacements and even a discount for another on of their sets. So because of their wonderful and prompt customer service I will use them again, because willing to do whatever to fix the issue with the customer means the most!

Incredible customer service, with humans. I mis-ordered a set, and needed more pieces to match - and the customer team had it updated and sent same day. Don’t see that a lot anymore!

Product is very good too. Hefty weight to the Ava, amazing.

This company has a great product. I meany to have purchased the minimalist 2.0 flatware in black but accidentally ordered it in gold. They quickly rectified my order and I received their flatware in a very short time. Thier customer service is top notch and their flatware is modern and very durable. I already received compliments on my new flatware from friends and family. I highly recommend them and will purchase more from them in the future.

Great experience! Ordered silverware for my new house and also got the organizer. I love them both. It came with a free gift for how much I ordered and that got missed but I emailed them and they replied instantly over the weekend and took care of it immediately. Their shipping was very quick, customer service was great, the product is so far amazing. Highly impressed with this company.

Such a luxurious set , we are loving it ,
Ordering some teaspoons now
Go order asap. , so versatile
And sturdy

Wow, just wow! Ordered the Minimalist flatware. It arrived and is gorgeous, BUT realized the ends wouldn’t work in my dishwasher before I used them. Saw they have an updated Minimalist 2.0 and contacted customer service to see if I can do an exchange for the improved/slightly more expensive set and still use my coupon code. Product does need to be unused and unwashed, so I suggest checking specs before washing.

DANG the customer service is amazing. I was able to text my request and when a real person was available they’d respond. A real person! Not only did they send a prepaid shipping label for the exchange but they’re honoring my coupon code for the price difference too.

The product reviews, prices, and selection made me order but the customer service from a family owned business is what will make me a loyal customer. After seeing the quality of the flatware and how it’s packaged I know im getting stellar quality and their prices are phenomenal.

Will be recommending to all my real estate clients when shopping for their new homes

I recently ordered the Ava flatware set in silver, with service for 12 and some accessory serving pieces, and I’m very happy with them. They’re reasonably priced for the quality you get. The pieces have weight to them and feel really substantial. Before ordering this set I’d ordered a set from Lenox that I wound up returning b/c it was so lightweight, it felt flimsy. The Ava pieces from Jazzupco are the exact opposite. They also arrived quickly and each place setting was in its own sectioned canvas pouch, which felt very high end. They also did great in the dishwasher. I’m really happy with this purchase. I highly recommend.

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding – Exceeded All Expectations!
I can't believe the amazing value of the new flatware I purchased from JazzUp Co! From both a quality and design perspective, this set is beyond impressive. I’m usually skeptical of social media ads, but this is the first time a purchase has truly exceeded my expectations. The craftsmanship is stunning, the weight feels perfect, and the overall aesthetic is just beautiful.
But what really sets JazzUp Co apart is their exceptional customer service. I accidentally ordered some items in the wrong color, and they immediately stepped in to help. Their communication throughout the process was outstanding—responsive, helpful, and genuinely caring. It was hands down the best customer service experience I've had in a long time.
If you’re on the fence, don’t hesitate—JazzUp Co delivers on every promise! I’ll definitely be a returning customer. 💯👏

The ordering process was fast and easy, and my order arrived quickly. The flatware set I ordered in rose gold is absolutely stunning!

Wow wow!!
First I said let me try and I get one set of flatware and soon I got it I said why I didn’t get it before. Great quality, great look I can’t say more just Please get your to upgrade your kitchen with this great flat ware.
I got all the color and all are so great.

Not one of the flatware sets are ergonomic. They’re uncomfortable to hold and forks are not sharp enough to pickup food. Or the tines are too close together. You’ll be responsible to pay a 10% restocking fee and pay to ship them back and they’re heavy. They also fade in the dishwasher. Customer service was prompt but the product will be disappointing.

I ordered the gilded serveware, and it was the type of set that I have been looking everywhere it seems for something of that quality in silver with a small handle and I have not been able to find anything until JazzUpCo. Not only do you have it in stock, you have it in many different finishes. I purchased a set, and after receiving it, I purchased another. The pieces are not only beautiful, but amazing quality!

I purchased the Ava flatware, cake knife, cheese knife set and bread knives all in gold. The sets are all heavy, sturdy, and handle well. I do hand wash but that is my personal preference for silverware. I have received many compliments in this set and expect it to last a for many years.

Absolutely love this flatware!! The quality is amazing and it is so gorgeous! So glad we upgraded to this!!

I discovered this company over a year ago while searching for gold silverware that wouldn't fade. After some serious stalking - researching, watching videos, and reading reviews, I decided to make a purchase, and I was thoroughly impressed. The gold hasn't faded from my silverware, and it still looks brand new. They have a nice weight to them and are very elegant in style. Although they are dishwasher safe, I hand wash only. I even went ahead and ordered the same set in black. JazzUpCo has not disappointed me yet!
(Please don't change)