jazzupco.com Reviews 

Love the weight, shape and finish of these. And customer service was stellar when our first delivery was returned due to an issue on our end.

The product is so well made. I’ve actually gone back and ordered more! Additionally, there was a mistake with my very first order and they were extremely helpful in making sure I got what I needed. I ordered the Ava flatware with the black minimalist dishes for my Oscar party and got so many compliments on both! Excellent product and excellent customer support!

Incredibly impressed with the quality of my Ava Flatware. Each piece has a premium weighted feel, beautifully designed while also being practical for everyday use.
I know I will make many memories around the table with family and friends, with my Ava flatware front and centre for years to come. Would HIGHLY recommend JazzUpCo's products!

Went all in and ordered two sets of dishes and silverware. Also ordered the wood cooking utensils. Everything was packaged with care but one dish arrived chipped. I sent an email and customer service had the replacement in the mail the next day. I love the look and quality of everything. I am so impressed that i put in an order to gift to my daughter! It’s not often you come across high quality products and exceptional customer service.

You'll be happy with these flatware. I went back and forth for about a month before ordering it and I'm really glad I did. I got the Minimalist 2.0 and danggg they're nice. The quality is super nice and really nicely packaged in their own slots within the included pouches.

The build quality on these are really nice when you look at the details, simple but well thought out for ergonomics and usage. Color consistency is good too. I bought the 12 person set and they're all exactly the same. They are not super heavy either, but they are 18/10 metal. The 12 person set is about 11-12 lbs all together but light individually.

They're also easy to wash in the dishwasher. No issues at all and they did not get spots when i used Finish brand soap.

Lastly, customer service is A++. I'm actually writing this review because the customer service was super good. I bought the wrong flatware and they were quick to make me a happy customer. Customer service was top notch and easy.

After years of searching for the perfect gold silverware set I came across Jazzupco and thought I'd give them a try. I'm thrilled that I did because this set holds up to the test of time. I did have a tiny hiccup with one of the pieces, but contacted customer service. They immediately responded and remedied the situation making the process completely stress free. If you're looking for new silverware, this is the place to go! Sturdy, well made (quality is 100%), gorgeous, and fabulous customer service! I'll continue to use this company and recommend them to all my family and friends.

Beautiful flatware has a great finish. It survived the dishwasher and pristine condition. It has a good weight to it in the hand and I feel real fancy when I eat now lol.

I received my order in the mail today, and I’m very impressed with their packaging. The flatware itself is very well made and high quality.

I saw an add about Jazz on Instagram and placed an order. The shipping was quick and FREE and packaging was fantastic ! I was so impressed with the quality of your items, I just placed a second order for more sets and colors. I LOVE the Matte Gold and Rose Gold. Gorgeous ! I wash them in the dishwasher and they look perfect. I can't wait to get the Matte Black. Thank you so much.

The customer service is absolutely unmatched. They respond within the same day (usually within a couple of hours). My package was stolen (x2!) and they sent a replacement both times, even though they are not liable for stolen packages.

Recieved Ava Matte Gold 8 pcs set as housewarming gift! Really loved the matte colour and the culteries are slightly weighted, so do feel that they are of good quality and luxurious too. Have been using them for 1 year, occasionally using dishwasher when hosting and the colour has not fade off! Also scoping out Ben & Jerry ice cream from the pine is no longer an issue; the spoon has a certain thickness and we are not afraid of bending/breaking it. Its's amazing! Would recommend family and friends to try it!

Bought the gold an black Ava sets for my moms birtday, best gift I've ever gotten probably. She was over the moon, no idea how to top it next year (maybe the dinnerware?)

They look stunning and also feel great in hand... I barely managed to convince her to use the black set daily and it hasn't shown any wear and tear in the couple months of use, the gold one is tucked away for special dinners though :D 100% recommend it!

My shipment got lost in transit and then they made me wait an entire month for another shipment because the items I originally ordered were no longer available. Instead of sending them as soon as I told them I didn’t receive them, they made me fight with USPS about it, which did nothing to help me in the end. Also the silverware gets bad water stains.

Update to the below: The founder, Lawrence, reached out and truly went above and beyond to fix the situation. He did say this was the first time anything like this has happened and he offered to replace any of the pieces that had an issue as well as send a few extras just in case. He also made it so I didn’t have to return anything just to make it easier on my end and then offered to send a few additional new pieces as a gift. I don’t think any company has ever offered to remedy a situation like this so I am very appreciative.

I purchased a set of 12 of the Ava collection and not only did some come scratched and dented, which is easy to see since they are matte, the gold on the steak knives rubbed right off on day one onto my hand!

Great product and great customer service.

I just received the Ava flatware set and serving pieces for an early Christmas gift. They are amazing! After researching a gold set for a while these have the best review. I couldn't believe how heavy/solid they are. I can't wait to set the table for Christmas. I am already back on the website to get a few more pieces that I originally didn't think I "needed" ;)

We ordered the black and gold cutlery over a year ago and have nothing but great things to say about it! They’ve held up perfectly with daily use and dishwashing without a single blemish. They still radiate and impresses every dinner guest we host. Also the matching chopsticks were 👌🏻

I have a small bakery, and we use Jazzupco's Matte Gold Minimalist flatware. It's beautiful, durable, and has a wonderful weight to it. Customers ask us where we found it all the time.

We're about to order more, and the customer service has been incredible. They respond quickly, give you the information you need, and are professional and kind. I can't recommend them more.

I am very happy with my new minimalist dinnerware set that I recently received from Jazzup. The quality and design are just beautiful and I exactly what I was hoping to find. After placing my order, I was pleasantly surprised to receive it within only a few days. The shipment process was seamless and the packing was beyond my expectations. I had a few questions for their customer service dept and was really amazed at their rapid response and genuine concern for my satisfaction. I highly recommend this company!

I was on the hunt for a specific flatware pattern that I saw at an adorable cafe whilst on vacation-that’s what led me to Jazzupco. Not only did they have the exact cutlery (Vatican) it came in 3 finishes. Once my order arrived, it surpassed expectations with quality (great weight and craftsmanship) and I promptly ordered a second set of the same. I also ordered the bamboo organizer and matching chopsticks. The company sends thank you emails for each order and I was luckily gifted a complimentary gift on my second order. I loved the free gift so much, I reached out to customer service inquiring how to purchase a piece for it. Not only did they promptly reply to me, they offered to send me the item. This is not only an ethically minded (important to me) company but everything I’ve ordered is beautiful and I am proud to display in my home. Dining feels like an elevated experience now. The customer service is exceptional and in a world of big box corporation that really means something.