J Coates (HGV Services) Ltd Reviews 

2.327
TrustScore 5 uit 5

5,0

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Beoordeeld met 5 van de 5 sterren

I have thoroughly enjoyed my training experience with J Coats and would recommend them to people looking to gain a lorry license. Would like to thank Triston and Austin for my training, you guys were... Toon meer

Beoordeeld met 5 van de 5 sterren

Had a great experience with J Coates!! Alec Steer helped me through everything leading up to it. Doing my driving days working with Ben was so helpful. He was very good at instructing and helped me to... Toon meer

Beoordeeld met 5 van de 5 sterren

ADR Training My instructor Simon was excellent, any questions that you needed clarifying were swiftly dealt with and explained in detail. 5 stars from me

Beoordeeld met 5 van de 5 sterren

I had a great experience with J Coates Driver Training while getting my Class 2 licence. From day one, Liam made me feel at ease and helped build my confidence behind the wheel. He’s a top bloke—patie... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Rijschool

Geschreven door het bedrijf

Specialists in Freight Transport and Passenger Transport Training. Established in 1970, J Coates offer the best in Driver & Transport Training to the Road Transport, Distribution, Passenger Transport and related industries.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
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5,0

Alle reviews

(2.327)

191 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Kelly’s been a god send she was…

Kelly’s been a god send she was supportive all throughout my training I passed my C+E first time

2 april 2026
Review zonder uitnodiging
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Antwoord van J Coates (HGV Services) Ltd

Thank you for your wonderful feedback. We greatly appreciate your positive review and are thrilled to hear about your success passing your C+E exam.

Beoordeeld met 5 van de 5 sterren

Chris the instructor was very…

Chris the instructor was very professional and knowledgeable, really new his stuff,
Also very helpful answering all the questions the group had,
Thank you Chris.

25 maart 2026
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Antwoord van J Coates (HGV Services) Ltd

Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.

Beoordeeld met 5 van de 5 sterren

Helpful

Helpful, friendly and informative.

23 maart 2026
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Antwoord van J Coates (HGV Services) Ltd

Your feedback is incredibly valuable. We're glad to hear that you found our services helpful, friendly, and informative. Thank you for sharing your experience with us.

Beoordeeld met 5 van de 5 sterren

I recently completed a CAT C crash…

I recently completed a CAT C crash course and couldn’t be happier with the experience. Coming into it with zero prior HGV driving experience, I was naturally a bit nervous, but my instructor Liam made all the difference.

Liam was an excellent instructor from start to finish. He was patient, knowledgeable, and genuinely committed to helping me succeed. What really stood out was how willing he was to put the time in for me—making sure I fully understood everything and felt confident behind the wheel.

Big thanks to Liam for helping me pass!

20 maart 2026
Review zonder uitnodiging
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Antwoord van J Coates (HGV Services) Ltd

We are pleased to hear about your positive experience with Liam during your CAT C crash course. Thank you for taking the time to share your feedback.

Beoordeeld met 5 van de 5 sterren

Just passed my C+E

Just passed my C+E. Kelly Swift was the best instructor I could have asked for. She made me feel at ease from the very first second I met her. She guided me through every step and answered all the questions I had. Her knowledge and amazing instructions got me through today, even with a last minute trailer change. Massive thanks to Kelly. Good luck in the future.

20 maart 2026
Review zonder uitnodiging
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Antwoord van J Coates (HGV Services) Ltd

We genuinely admire your positive feedback and are thrilled to hear about your successful experience with Kelly Swift. Thank you for sharing your journey with us.

Beoordeeld met 5 van de 5 sterren

Cat C practical -

Passed my Cat C practical today - enormous thankyou to Liam. If you are looking to complete your Cat C licence you won't find a better instructor. Can not thank him enough for the effort he puts in. Great attitude for teaching, with tonnes of knowledge on driving and a personality that takes the pressure off driving while making it enjoyable and a great learning experience. I had never touched a Cat C vehicle before this week, and have managed to pass with 0 faults. Very dedicated to the job, and to us as students, even taking time out of his own morning to come in hours before our test to give us a warm-up and the best chance of passing. No matter your level of driving is, i am positive he can get you passed.

Cannot speak higher of Liam, great guy and a great instructor. Thankyou Liam!

20 maart 2026
Review zonder uitnodiging
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Antwoord van J Coates (HGV Services) Ltd

We are delighted to hear about your positive experience with Liam during your Cat C practical test. Thank you for sharing your feedback with us!

Beoordeeld met 5 van de 5 sterren

Highly Recommend

Had an extremely positive experience using J Coates for my D1 training! Alec was extremely helpful in booking all areas of the training and test. My instructor Chris helped me so much. He was full of knowledge, experience and some good jokes! I highly recommend. From start to finish, the process was seamless. Thank you for teaching me and helping me pass :)

20 maart 2026
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Antwoord van J Coates (HGV Services) Ltd

We're excited to hear about your positive experience with our D1 training! Thank you for recommending us, Molly.

Beoordeeld met 5 van de 5 sterren

Had a great course and passed my C+E…

Had a great course and passed my C+E first time. My instructor Kelly was great and had good knowledge and advice.

20 maart 2026
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Antwoord van J Coates (HGV Services) Ltd

We genuinely admire your positive feedback! Congratulations on passing your C+E first time with Kelly. Thank you for choosing J Coates (HGV Services) Ltd.

Beoordeeld met 5 van de 5 sterren

“Passed My HGV Class 1 – Huge Thanks to Liam!”

Massive thank you to Liam for helping me pass my HGV Class 1 test! From day one he was fully committed to getting me through. His training style is clear, patient and very professional, and he makes sure you understand everything properly rather than just rushing through it.

Liam goes the extra mile for his students and really puts in the effort to build your confidence and driving skills. I couldn’t have asked for a better trainer. If you’re thinking of doing your HGV training, Liam is the man to go to. Highly recommended!

13 maart 2026
Review zonder uitnodiging
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Antwoord van J Coates (HGV Services) Ltd

We're excited to hear about your success with Liam for your HGV Class 1 training! Thank you for recommending us and a huge congratulations, enjoy the licence.

Beoordeeld met 1 van de 5 sterren

This is12 months ago (Reason for…

This is12 months ago (Reason for putting up my review up now, is because I am a regular reviewer, I hadn't done a review here, Hence I got a reminder come through that came up saying I hadn't left my opinion, & I want people to make sure they know what to do for when looking to book training,
So here I am. :)

Going from my C to C+E

My 3A (Coupling/uncoupling trailer and reversing) they passed me YAY... But, I believe I had concern's on my pass and didnt mention it at the time to them, and I wish I did and they swear they wouldnt have passed me/anyone and maybe this review would have been differant

3B Training
On my way to the test centre for my on road test after four days of training, there was an accident on the way to the test centre, and turned up late for my test, and couldn't take my test, when I got home I called the company and after a long frustrating difference of opinion conversation over the phone, they re-booked my test and as its so expencive for the training I couldn't afford extra hours before my next new 3B test, due to the booking dates available I had to wait for weeks without being able to afford the extra few hours of refreshed training, Anyway, I failed, I suppose this wasn't totally their I fault my 3B, but they wasn't approachable "in my opinion" or understanding as conversations with them that "they were right, and I'm not, again, as not knowing as much as them, I wasfeeling very uneasy

Reasons I believe I failed wasnt hepled by the instructor who was teaching me was new to training! yes he knows how to take corners etc but didnt know the route enough at all, I thought they had to have extra intence training in knowing where the routes are, (Now I know we all have to start somewhere) But it would have made it easier training for the me/pupil if the route was known properly, without missing turnings that I should have taken... I felt uneasy with my instructor & what with nerves on top didnt help. He was crude rude and of no interest in what was happening

I've now passed my C+E somewhere else and can see the pros & cons of researching the training companies that are out there.

(DO YOUR RESEARCH) dont be affraid to ask question's, No question's are stupid question's
Don't be afraid like I was, and not pull up any concerns AT THE TIME, after all it's a lot of money your handing over. I've learnt the instructor is no longer with them, what does that tell you!
I wouldn't recommend this company
DONT USE J.COATES

10 mei 2025
Review zonder uitnodiging
Logo J Coates (HGV Services) Ltd

Antwoord van J Coates (HGV Services) Ltd

Hi Steven,
Thank you for taking the time to leave a detailed review and for explaining the reason you’ve posted it now. We appreciate all feedback, including when it highlights areas where a customer feels their experience could have been better.
We would like to clarify a few points for accuracy and to give some context for other readers.
Part 3A
All Part 3A results are assessed and awarded based on the required standard and competence shown on the day. We do not pass anyone unless they demonstrate the correct capability, and we take DVSA standards very seriously. If you had any concerns at the time, we would always encourage customers to raise these immediately so we can address them there and then.
Part 3B – Missed Test Due to Accident
We understand that the road incident on the way to the test centre was very frustrating and not within anyone’s control. Despite this, we supported you by arranging a free re-test at our own cost, even though the delay was not caused by our training delivery. We always aim to support customers fairly where we can.
Training & Instructor Concerns
We’re sorry to hear you felt uneasy during your training. All of our instructors are qualified, experienced professional drivers and are required to deliver training to the correct standard. That said, we recognise that confidence and comfort with an instructor is an important part of learning, and we always encourage learners to raise any concerns during training so we can make adjustments immediately. The instructor in question no longer works for J Coates.
Final Thoughts
We’re pleased to hear you have since passed your C+E, and we wish you the best moving forward in your driving career. We also agree with your advice that people should research training providers and feel confident asking questions — we always welcome that.

Beoordeeld met 5 van de 5 sterren

Mod 4 CPC

I have had a great experience doing my mod 4 CPC i was with a really nice group and we had Simon and Liam as our instructors who were both brilliant and explained everything so well I got a 100% pass, I’m so happy and would always recommend j Coats to anyone wanting to get their HGV qualifications!!

7 maart 2026
Review zonder uitnodiging
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Antwoord van J Coates (HGV Services) Ltd

We're overjoyed to hear about your positive experience with our Mod 4 CPC course! Congratulations on your 100% pass, and thank you for recommending J Coates to others.

Beoordeeld met 5 van de 5 sterren

Just passed my class 1 with Lincoln…

Just passed my class 1 with Lincoln college and j coates training. Kelly swift the instructor was amazing and very professional I'd give 10 stars if I could. She helped me and guided me every step of the way through her professional knowledge and first class instructing big thanks to Kelly and all the staff at j coates and Lincoln college

6 maart 2026
Review zonder uitnodiging
Logo J Coates (HGV Services) Ltd

Antwoord van J Coates (HGV Services) Ltd

Thank you very much for your kind feedback, Mark. We're delighted to hear you had such a positive experience with Kelly Swift and the team at J Coates Training. Congratulations on passing your Class 1, and we wish you every success in your future driving career.

Beoordeeld met 5 van de 5 sterren

Great team of people

A great help in assisting me in getting my C1 license. Friendly instructors who make the process a whole lot less stressful and do a brilliant job in getting you ready for your test.

A big thank you specifically to both Kelly and Simon who assisted me throughout my training. Your guidance, support and professionalism was greatly appreciated.

Would recommend you both to anyone!

5 maart 2026
Review zonder uitnodiging
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Antwoord van J Coates (HGV Services) Ltd

Your positive experience is greatly appreciated. Thank you for your feedback, congratulations and good luck with everything!

Beoordeeld met 5 van de 5 sterren

Great experience learning with Liam…

Great experience learning with Liam today. Did everything to benefit my learning throughout the day with B&E refresher training. Would highly recommend.

4 maart 2026
Review zonder uitnodiging
Logo J Coates (HGV Services) Ltd

Antwoord van J Coates (HGV Services) Ltd

We're utterly delighted to hear about your great experience learning with Liam. Thank you for your wonderful feedback.

Beoordeeld met 5 van de 5 sterren

Lewis is a legend

Great experience with J Coates. Lewis was brilliant. Wealth of experience, excellent teacher, really nice guy. Someone you dont mind sharing the cab with, very observant but doesnt make you feel like youre under the microscope. 5/5 Thanks!

24 februari 2026
Review zonder uitnodiging
Logo J Coates (HGV Services) Ltd

Antwoord van J Coates (HGV Services) Ltd

Thank you for the fantastic review! We’re so pleased you had a great experience with Lewis — we’ll be sure to pass on your kind words.
Huge congratulations on passing, and all the very best moving forward!

Beoordeeld met 5 van de 5 sterren

A high recommendation to instructor…

A high recommendation to instructor Liam who was my instructor during my Cat C course and resulted in me passing first time with 0 minors. He was very patient and created a comfortable atmosphere during every lesson.

27 februari 2026
Review zonder uitnodiging
Logo J Coates (HGV Services) Ltd

Antwoord van J Coates (HGV Services) Ltd

We're pleased to hear about your positive experience with instructor Liam during your Cat C course. Thank you for your wonderful feedback and a huge congratulations passing with zero faults!

Beoordeeld met 5 van de 5 sterren

Simon wynn,Great driving instructor

Simon wynn,Great driving instructor — patient, clear, and calm throughout every lesson. He explained everything in a way that was easy to understand and helped me build confidence behind the wheel. I always felt safe, supported, and well‑prepared for my test. Highly recommend.(category C)

27 februari 2026
Review zonder uitnodiging
Logo J Coates (HGV Services) Ltd

Antwoord van J Coates (HGV Services) Ltd

Thank you for your review. We are glad to hear that Simon was a great driving instructor for you. Your feedback is much appreciated. Congratulations with your 1st time pass, enjoy the licence!

Beoordeeld met 5 van de 5 sterren

I passed my c1+e first to time today…

I passed my c1+e first to time today with Kelly she had been amazing instructor and I would 100% recommend this company.

27 februari 2026
Review zonder uitnodiging
Logo J Coates (HGV Services) Ltd

Antwoord van J Coates (HGV Services) Ltd

We are absolutely thrilled to hear about your successful experience with Kelly. Congratulations and thank you for recommending our company!

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