J.D. Byrider Reviews 

I will never buy a car from these people again Brittney She is a bad Cnc rep with a disgusted attitude the service is very poor they do not wont to fix the vehicle unless u paying more money this have been the worse experience i ever had with dealing with a dealer ship the Gm of the company isn't any help he never sees anything or try to help I will take a repo before I keep dealing with these people

I’ve been working with Ms. Elliott, and I must say it’s been a really great experience. She listened to me when I communicated what I wanted and she delivered! Thank you so much for taking care of me.

Patrick Moore they sold me a lemon, 2013 Toyota camry, bad alternator and starter had it one day and won't crank.

I wanna just start with saying Byryder is a typical car lot, i would challenge their 100 point system check, my first truck i got the transmission went out within the first 2 weeks, although the dealership i purchased the truck from was not going to give me a loaner, i posted on facebook the manager called me back and decided to give me a small suv till my truck was fixed, the end result was they ended up trading that truck for another one soon after i had transmission problems with it, and other problems, with some money coming out of pocket, Now the motor has blown and is being replaced, ive had to call them to get updates altogether ive been without a truck for 7 to 8 weeks whille making my payments on time everytime even when i dont have the truck, ive lost thousands in wages, they say there their to help, so Byryder look at my side and do something positive for me, this is no way to help your customers you are putting me in dept

I have been a faithful customer I owe no money yet no one can tell me about my car that was towed away months ago to be serviced this weekend I have to purchase a new car after paying 11,000 to this company I am very upset I also referred 3 people.

What a lousy dealership. First I have to drive over 100 miles to talk to a dealer. I had planned on doing so, UNTIL they waited until the LAST MINUTE, to tell me, that I couldn't take the vehicle home that day! Absolutely careless and ridiculous on their part. Now they will NEVER get my business, nor will I EVER tell anyone I know. However I will make certain people avoid them at all cost. Good job JD Byrider, pissing off customers is not going to keep you in business!

Be careful buying a car here. We've had 2 vehicles in less that 2 years. The scraped the first one after so many problems and now the second one isn't any better. It's in the shop ALL THE TIME! In March they had it a week. Got it back and service engine light would not go off. Left messages, no return. Less than 2 months later it won't run and have it towed there. They've had it since Wednesday and diagnosed the problem with 3 different things, none that fix it. Now they've towed it to another dealership and STILL have no answers. But to make matters worse after asking for a rental (since they have given us one before) we get an email from the new manager telling us to get an Uber.

Good Afternoon, Shawn, Julian here at Byrider reaching out to you. In regards to a loaner vehicle we legally cannot do them due to state laws with dealer licence plates etc. The best thing we tell our customers in this situation is to rent a vehicle if possible or utilize UBER, LYFT etc. 

Julian B
General Manger 
Byrider Saginaw 
989-401-8860

I just purchased my second car from the JD Byriders in Palmyra today. My first car was a 2009 Kia Optima, which I had for 4 years til I just decided to up grade to another car. I had absolutely no issues with the service or my vehicle. I purchased a 2015 Chevy Cruze today. As always the service was excellent. Also your credit score does go up when you go through them. Your payments need to be made on time. If ya all saying that purchasing from them didn't help your credit score. Ya probably didn't make your payments on time or ya lying just cuz something happened that you were not approved. I would advise anyone that needs a car and is trying to better there credit score to go through them.

Don't do business with them they have held my last paycheck since Feb. And not responding to my unemployment. Also stopped taking my calls . Had to have my daughter in law 3 way call to get them to talk to me. Am waiting in outcome of claim with the SC labor and wage board.

They don’t help any credit. That’s lie number 1. Zero down is lie number 2. Don’t waist your time coming here become the advertising is a lie.

Jason at the location off 35 said bring him 500 deal done since i was in the computer. The salesman come back you need a co signer....not when you said and i drove out there. They play games....got approved for a 18 Toyota Camary.....sad to lie and miss a good sale. I wish you nothing but the worst Jason

I've only had my vehicle since may 2020 about 9 months since then I've had all 4 tires replaced 1 engine mount 1 transmission strut mount car doesn't go in reverse and needs transmission work done and they messed up the transmission pan bolts they're stripped and stuck in the pan too for only 9 months in this is complete bull I would never recommend anyone use this place as they will only rip you off.

This is the worst place in the world to buy a car from. They would not give me a carfax report and gave me a car in default and added me as the pass due customer and the vehicle is valued at $3,300 and have charged me $9,000 for it. Well above the 18%. Why are these scams allowed under Florida usury law. When I asked for a copy of the contract, which was never given to me, the email had such dangerous malicious Spyware that it would complete destroyed my cellphone and computer. STAY AWAY FROM ALL JB BYRIDER IF YOU DONT WANT TO BE RIPPED OFF! I give a "0" rating for this business.

Will never buy again from Jdbyrider of Kalamazoo Michigan (Westnedge) I’ve had the best costumer service when it comes to paying for for car, of course, But office people are nice to work with. I’ll give the office people 4 stars! Like Marcus he is in Sales great guy so helpful and honest! Dave he takes sides to easily doesn’t help to much.

When it comes to the mechanical part of of the service department is terrible, I bought my car in May of 2020 and I have had nothing but problems. Within the first two months of having the car it was in the shop I do believe at least twice. Nothing was accomplished Every time it went in everything I asked Chris to look into specific things he never did what I asked. Chris works for himself only does what he feels is necessary so by me saying Chris does everything to kiss the company’s butt to get himself higher and save the company money. We started having problems in end of July and realized that the car was loosing oil somewhere when u checked the oil dipstick there was no oil so it wasn’t a good sign. We contacted Chris and told him what was happening and made an appointment to get it in once we finally got it into the shop they looked it over and I never got a return phone call regarding that situation until at least a week. Chris said the motor is bad and they ordering a new/used motor and they would be swapping it out but due to covid they weren’t sure just how long it would take before they had everything they needed to complete the job. Chris mentioned it could take up to a week before receiving the motor. At that time we understood and let it go. Weeks had past no call to keep us informed we always had to call Chris everytime. By this time everything was always something on why he was taking so long. After a point it become ridiculous. Chris is full of crap and has no understanding how to talk to customers and properly explain situations or Chris only tells u what you wanna hear! By this time it had been over a month and they ended up pulling out the current motor tearing it down from top down to replace what was needed to get the oil back in the correct part of the engine. Never put or had any intention on putting a different motor in the first place. During the time they were pulling the current motor out they severely damaged the front end of my car not putting anything back or replacing parts they broke. Nope once they called me after a month and half of having my car telling me oh we want to give u a complete detailing, my car had been gone for over a month I couldn’t afford to have it for any longer. So They lied and all they did was caused severe damage to the front of my car bumper was cracked in 4 spots and the air pieces were cracked and not reattached, everything was just hanging like the battery box that hold fuses and such yes just hanging. But yet they called us to tell us the the car was ready to be picked up. when we got the car back. I knew right away that they lied about replacing the motor due to it did the same exact same when I pulled it off the lot in May. Thought the hole waiting game that has us truly believing they changed out the motor. But No! (Chris lied) Oh I’m not done yet, I had two other issues on this car that I talked with Chris several times about this problem. At this point my car has been in the shop 4/5 times by now. When I first got the car in May 2020 I had realized then my tire sensor light was coming on and off religiously. Never one time has this issue been addressed. And it’s pretty simple to fix again Chris doesn’t want to do anything the customers need him to do it’s all about him. And last but not least my idle on my car drops considerably everytime u are approaching a stop light, sign if u didn’t know the car you would think it was goin to stall out. Mentioned that to Chris many times and again his favorite words keep an eye if it gets worse let me know. Two minor repairs and the first thing Chris says to my husband while making an appointment well it’s gonna cost 100 to fix the tire sensor and I’ll look into the idle issue.
Well I’m done I will not take my car back to him!! Best of luck to all others who think goin to Jdbyrider is a great idea!!! Chris need to find another career in stocking shelves! He is useless. We have an appointment on January 21st at 9am well I’m not taking it in. I’m done dealing with a moron.

Please ask for Traci !!!!!

Very professional, and will help you with what suits you best. She is the best when it comes to a salesperson she is attentive and friendly.

Nightmare, run as fast as you can. I will never ever again purchase from them. Cars are old, over priced, high mileage! The first 3 months I lived at J D Byriders. Always some kind of issue! I've had it for 4 years sunk 5000.00 into. They sell garbage vehicles because people have bad credit or not alot of money. They should be shut down. Try drive time their better quality cars, a little more on payments but not junk cars!!!😡

The general manager Josh Flaminio at the Denver, CO location thinks acceptable to not pay a mother her last week’s paycheck from working in the sales department. He thinks it’s acceptable to pay her $0 for a full week of work. The sales guys are wonderful but Josh won’t let them sell you a car unless you have a minimum of $500-$1000 down or good credit. So, don’t believe the corporate’s advertising of $199 down, because Josh terminated that. Josh won’t treat you, or anyone else fairly. So beware.

My experience wasn't all bad, but mostly bad. I bought 3 cars through them. My last 2 the mechanic was sabotaging my vehicle. He has been there for 10 years, so they would never believe me. He got mad at me cause I told a friend that was having trouble with his pcm that they will get a part from a spare vehicle. The friend took it as they take stuff off his car and put it on someone else's. He went and told the mechanic i said that. When I came into the shop the mechanic got in my face and said we don't take parts off of others cars we have junk cars outback. I just said ok. My 3rd car I took in for an oxygen sensor and came out with my engine over heating. I think he took my heater core and gave me a bad one. Later i had to pay 700 to get a new heater core. My car before that he tightened the neck on my radiator too tight and cracked it. Claimed one day he could see it leaking. Noway I had been putting cardboard under it for weeks. He knew what he did and since I gave the car to my husband he wanted to fix what he did. I'm not saying all jd byrider's are bad, but this one in Wv is!

I bought my car in September 2019 and around November I had issues with my thermostat took it to the shop payed $25 for them to look at it and they said they the thermostat housing needed to be replaced so they said they did it well I’ve had on going issues with the same thing so they changed the radiator hose then came back again in February for the same reason they just added coolant here we are in the middle of August and I look back on my old paperwork comes to find out they never change the thermostat like they said I feel if they didn’t know what they were doing they should have just said that and don’t lie about fixing something they didn’t fix due to the pandemic they can’t see or even fix my car till the 20th mind you my check engine light has came on I feel if I pay 400 almost $500 a month my car should be fixed or should have been fixed before the pandemic

Worst experience ever with car buying. Bought a 2012 Chevrolet Traverse and only had it 2 weeks before the engine locked up. They have had the car for over 3 weeks but demands payment. They do not offer loaner cars or rental insurance. If it was a simple repair then I would understand but not a new motor and no car for 3 weeks and I still have to get to work. Never again will I buy anything here.