Jiffy is a first-class delivery service that you can rely on for prompt, polite service. Their prices are comparable to buying the products from the supermarket and delivery is free when you spend a c... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Jiffy gives you those options you always wanted at reasonable prices and especially now things are hard. Delivery is always fast and their drivers are polite and efficient. Five stars.
Bedrijf heeft geantwoord
Absolutely shockingly bad service. Placed an order at 18.18.was told my order would be delivered by 20.20. Long but ok, 20.50 comes, no delivery. Contacted customer service who were belligerent and un... Toon meer
Bedrijf heeft geantwoord
So helpful and convenient. I have Long Covid so am exhausted most of the time and an extra trip out to the supermarket is often too much. Regular supermarkets don't do same day deliveries, so Jiffy... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Jiffy is an online supermarket with an ultrafast delivery service based in London. Its mission is to transform customers’ online grocery-shopping experience to make it faster and more convenient to get the products they need when they need them. Its on-demand delivery service offers a wide selection of fresh produce, meals, and household essentials sourced from popular brands and local suppliers at retail prices. The company uses a network of smart fulfilment centres, known as cloud stores, which are dedicated to serving the needs and are tailored to the tastes of local communities.
Contactgegevens
160 City Road, EC1V 2NX, London, Verenigd Koninkrijk
- 02045771126
- comms@jiffygrocery.co.uk
- jiffygrocery.co.uk
4,0
Goed
168 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fast food
I've never used a food delivery service before, but I've been stuck indoors with a bad back since Tuesday. By Saturday evening I'd run out of most things, was fed up and desperate for some basics and a few treats. Because Jiffy had a lot of positive reviews I went for them. The ordering process was very easy. I ordered. Was sent a code at 8.40pm. At 8.53pm my delivery arrived! I've waited longer to be served in shop!!! I couldn't recommend them highly enough
29 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi Martin,
Thank you for your amazing feedback. We're absolutely delighted you got the service we always aim for and pleased to hear that you found the ordering process very easy and fast. We hope you get better soon. Thanks again for this review and wish you all the best, Jiffy.
40 minutes delayed and staff got…
40 minutes delayed and staff got attitude
27 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi Marthe, Sincere apologies for the confusion regarding the promo code. It still is £50 credit but over multiple orders getting 20% off each one. Also you clarified your second order was only 22 min delivery from checkout to door. I'm sure your next delivery would be the same. Hope you can try us again soon. Apologies again, Jiffy
Had only positive experiences so far
I'm fortunate enough to live literally minutes away from my local Jiffy base so my family's deliveries have always been delivered rapidly - as quick as 3 minutes from placing my order up to no longer than 15 minutes. Very impressed with the speed!
The selections aren't going to be as comprehensive as a supermarket but it's really not that far off, it's fairly priced for the convenience (compared to, say, grocery orders on Uber Eats), offers frequent discount codes, and offers a good selection of less common items.
I've been very impressed with the experience so far and Jiffy is my go to app for convenient groceries over Getir, Deliveroo and Uber Eats
25 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi Yussif,
Thank you so much for this review. We're absolutely delighted you got the service we always aim for and found us speedy and fairly priced. We hope you can recommend us to friends & family, as we want to get this service to as many people as possible. Thanks again for this review and wish you all the best, Team Jiffy
False delivery times
Hi,
Hjp6749 order was delivered 1h 20 min after, your app is misleading with time delivery stating 20minutes. Other delivery apps don't lie about times, if they can't deliver on time, they don't take order.
Kind regards,
Dan
24 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi Dan,
Thank you for your review.
Please accept my apologies for the delay in delivery of your order. We aim to deliver in 20 minutes; however, this is not always guaranteed. Due to high order volumes, we may experience some delays. Please accept the promo code we shared with you earlier for the inconvenience.
I hope you will consider giving us another chance to prove how excellent we can be, Jiffy
Awful waiting times, meant to be fast.
Ridiculous, waited over an hour to be told the delivery would be another 45 minutes. I cancelled, and will not use again, what a waste of time. And not even an apology from their "help". This is what our country is coming to, no care and no manners.
And you can shove your voucher somewhere the sun don't shine. App deleted, moved on.
21 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi Heidi, Thank you for you feedback. Please accept my sincere apologies for the service you received. Email support@jiffygrocery.co.uk and we'll be happy to offer you a voucher off your next order. Hope you can try us again soon. Kind regards, Jiffy
Best on a market
Good selection, competitive prices, loads of promotions and free delivery over £10.
18 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi Grzegorz, thank you so much for this review. We're absolutely delighted to hear that you found us the best and received the services we always strive for. We hope you can recommend us to friends & family, as we want to get this service to as many people as possible. Thanks again for this review and wish you all the best, Jiffy.
One of the better delivery services
Very good, quick and polite service.
Very rarely my wafer biscuits were a little crushed … other than that a great service with wide choice and fast delivery.
17 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi Daniel, thank you very much for this 5* review. We always try to be as quick and polite as possible and are delighted you received that. I'm glad the broken biscuits are a rare occurrence. We always make sure to check the products before sending them out. Please contact in-app chat or suppor@jiffygrocery.co.uk if you do have anything to report, we'd be more than happy to help. All the best, Jiffy
Jiffy is the best
Jiffy is the best - Oat milk, cheaper than it is at any other store, delivered to my door in 20 minutes? Yes please! Also, my experience of Jiffy fresh produce has been great, as the Coriander (on sale) still lasted another week! It would take me longer than 20 minutes to get dressed and go to the store, so the very quick deliveries are amazing!
17 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi there, Thank you so much for this review. We pride ourselves on our speed and freshness and are delighted you've received that. Wishing you all the best, Jiffy
Online shopping with Jiffy made my life…
Online shopping with Jiffy made my life easier. Always fast delivery , fresh groceries and good prices. Highly recommended.
17 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi Katarzyna, thank you so much for this awesome review. It delights us that we've made your life easier with our service. Hope we can continue saving you. Wishing you all the best, Jiffy
Excellent delivery service
I’ve used Jiffy a number of times and have been impressed each time by the speediness of delivery, quality & freshness of produce & fair pricing.
17 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi there, we're so glad you've consistently got the service we aim for. Thank you so much for your kind words of encouragement. Hope we can continue to impress you. All the best, Jiffy
Excellent Service and delivery
Excellent Service and delivery. Lucky to have them.
16 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi Miguel, thank you so much for this review. We're so happy you got the service we always aim for. Wishing you all the best, Jiffy
great delivery and products
16 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi Steve, thank you so much for this review. Hope you have lovely day. All the best, Jiffy
Reliable service,great for essentials!
I use Jiffy for essentials and top ups, doesn't really bother me how fast they deliver but usually it's quick. They have regular offers and promotions which is great. Have recommended to family and friends. Keep up the great service Jiffy! 😊
16 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi Shefaun, thank you so much for this review. It delights us that we've been able to help you in that way. Glad you're enjoying the promos too! Thanks again and all the best, Jiffy
Great variety of products! Reliable
Great variety of products and a lot of products you can't find with other similar services, amazing offers and promo codes. Loving the fresh produce, fresh. Reliable
16 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi Maria, thank you so much for your lovely words. It makes us so happy that you're enjoying our fresh quality service. Glad your enjoying the promos too! Thanks again for the review, Jiffy
Fast service and good quality
Fast service and good quality! Highly recommended
15 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi Jessica, thanks for this review. We always aim for speed and quality and are ecstatic you got that! All the best, Jiffy
Jiffy is brilliant
Jiffy is brilliant, cheaper than competitors and fast delivery service, good range of items, customer service give prompt responses and helpful
15 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hi Nikhil, thank you so much for your kind words. It makes us so happy you've got the service we always aim for. And we'll always do our upmost to help you with any problems as soon as soon as we can. Wishing you all the best, Jiffy
i love jiffy
i love jiffy, cheap and fast and usually has everything i need
15 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hello Iara,Thank you so much for the review. Hope you can recommend us to family and friends. Hope you have a great day. Jiffy
Good prices. Fast free delivery.
Using the service in Twickenham. The prices are the best for quick delivery services.
Virtually all deliveries have been within 20 minutes with free delivery on orders over £10
Have recommended to others in the area and they are also happy with the service
15 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hello There,Thank you so much for the review. We pride ourselves on our value and are delighted you got that. Have a nice Day. Jiffy
Great delivery
Great delivery, lot's of options to order and they are very fast. And prices are exactly like in any supermarket.
I'm using it quite often now
15 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hello Anastasiia,Thank you so much for the review. Hope you can recommend us to family and friends. All the best, Jiffy
We love Jiffy
We love Jiffy! Their couriers are exceptional, their prices are amazing and they have a decent amount of products. I once needed some sudocream for my dog and guess what, they had it in stock ❤️ Saved us many times. We love that their packaging is recyclable and that their delivery is so very quick. After suggesting on the app review to add tips for the Couriers, they now incorporated that in the app so we can show our gratitude towards the hard working amazing people saving us so many expensive trips to the local stores.
15 januari 2022
Review zonder uitnodiging
Antwoord van Jiffy
Hello Ioana,Thank you so much for the review. We pride ourselves on our value and are delighted you got that. Hope you can recommend us to family and friends. All the best, Jiffy
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.