Jiffy Reviews 

Won’t cancel my order! Been waiting over an hour and need to get to bed. Worse experience ever

Used to be good now all I get is late deliveries, one took almost an hour before I cancelled it, and the second order the driver was outside my building and drove off. Wouldn’t use again!

Rotten food and bad replacements! The ginger I ordered was covered in mould, I'm shocked that they missed it or just simply didn't care? The courgette was floppy and looked like i had been dropped plenty too.
I also order a 6 pack of crips to see me through the end of my isolation and instead i got 1 pack of Wotsits and a Kitkat 😂 I couldn't be bothered to make a complaint, I'm tired and ill but thought I would just delete my account instead but that doesn't seem to be straight forward either!

I placed my order and was given an estimated elivery time of 40 minutes. My delivery arrived within 30min of it being ordered.

I've been constantly using all kinds of grocery delivery, and jiffy's the best. Good discount and no delivery fee above £10. Grocery variety's also very nice.

Used for the first time today, amazing service. I work long hours at work and carrying shopping is annoying. I ordered around 8 PM had my groceries in 7 minutes. Incredible

Honestly do not buy the fresh food from them. Rotten chicken and rotten veggies. Had to Chuck out so waste of my money and they don’t have authority to refund. I asked for them to put me in touch with someone who can but they can’t. All I got was a 10% or 20% off which they always have the offer on anyways. Honestly do not waste your money here

I am using this service every week. Never had a problem. When they started in my area, it took 7 minutes to get my order. Their customer service is great. I had a problem with fruit and they refunded me in 24 hours. Their app is intuitive and easy to use. One thing I am sad about is that i did not received welcome bag with my first order :D haha. Can’t complain - the service is really great.

Excellent speedy delivery on electric bikes and interesting array of products. Really good with plenty of offers.

Love the sweets that I get for free, thank you for them. Lovely quick cheap service reliable

Ordered at 7pm and got no update. Was told by their ‘support’ that they had technical issues and they would cancel my order and refund me (there is no option to cancel yourself or call anyone). I asked for a confirmation of the cancellation as my order still looked pending and got no response. 3 1/2 hours later a driver turned up with about half my order and said they had technical issues since 1pm (again I ordered at 7) - he called a ‘supervisor’ who told him to take my half order back and when I contacted support again they told me it’ll be cancelled within 24 hours. So before then it still looks like I placed an order and a random delivery person could turn up at any point! Will never be using again.

I used to make order from them nearly 3 times a week or more and then one day I ordered a box of chocolate with other things. When I received it, the box of chocolate was open. So I contacted the customer helpline, and they they were surprised the box was open, then they said they will offer me a voucher and not a refund. And I agreed, then someone phoned me and again I had to explain the problem and I said I agreed to take the voucher, but she kept arguing with me that the box was closed and no way was open. Then she started texting me and sending me pictures of the box of chocolate and she said “look it’s closed!” I mean it could be any box of chocolate, and not the one they sent me!! So I said: forget it, I don’t want the refund or the voucher, and stop texting me. I delete it the app. No more ordering from them. I mean wasting my time and arguing with me for a box of chocolate. Terrible customer service.
Order from “Getir”. They are the “BEST” and they care for their loyal customers.

When Jiffy deliver they are great. However sometimes when we try and use them the app says they don't deliver to our area, other times they do deliver to us? This is very odd as we have always been at the same address. Today my wife placed an order at 6pm. It's now 8:50pm and the order has not yet arrived.

Excellent customer service. I received my order within 20 minutes!

Very good service. Very good selection.

I oredered from Jiffy for the first time today . Website was so easy to navigate . The order arrived in 10 minutes . No delivery charge as I spent just over £20
The fruit and veg are tip top and the sourdough bread is the best a I’ve tasted . Would thoroughly recommend

I ordered through Uber eats with an estimated arrival time of 10-20 minutes. After waiting an hour and a half, and two phone calls later they tell me my order has been cancelled, refused to tell my why. Refused to look into how to cancel my order from their side so that I wouldn’t have to also contact Uber eats, which was impossible as long as the order was still on going. Refused to take any responsibility. Worst attitude and costumer service I’ve ever experienced.

Don’t waste your time!

I have been waiting over an hour for an order promised to arrive in “10-20 minutes”, this is a Jiffy order made through Ubereats.

The time has updated twice and now not for 45 minutes - if I was at least being updated on when it might arrive that is one thing but this is ridiculous.

After waiting on hold for the third time this evening before the automated message tells me there is no one to help - I emailed the support line but have received no response.

I tried to cancel but it does not allow it as it’s “in progress”. I only used Jiffy due to the “quick” delivery times and “may arrive soon” an hour later doesn’t really cut it.

I am sorry but chicken has gone bad!
I bought chicken in my first order, when I opened the package of chicken, there was a bad smell! I explained the situation to customer service and shared a photo of the chicken that I had to throw away but the customer service told me that I can safely consume it because the date has not expired yet. Customer service added that chickens can smell. I could be poisoned. I did not receive an apology or a refund! I guess they didn't believe me because I was not poisoned and not hospitalized!

Still the best and uh...They sell the sweetest pineapples.

P.s: I'd lose the birdie logo. Green is more you.