Jiffy Reviews 

Always trustworthy service, excellent offers, always products with good dates.

Some time ago they gave us chicken as a gift. It had gone off but ok, it was free. Only pointing it out as it seems to be a theme.
Most recent order was very disappointing. Driver delivered to the wrong address. It happens but the customer service was shocking. I didn’t feel that they believed me. Finally after another hour the driver collected my food back from the address he delivered to and brought it back to me. I thought the food looked fine and I felt for him having to go back so I accepted it but messaged customer service as I had to dispose of an ice-cream that was melted (understandable after an hour). I was asked for proof! I couldn’t believe it. So after wasting 2 hours of my life and needing to provide proof that ice-cream melts, I canceled my account. You pay premium for convenience and my experience was the opposite of that. You can keep your vouchers and your business Jiffy…

Absolutely shockingly bad service. Placed an order at 18.18.was told my order would be delivered by 20.20. Long but ok, 20.50 comes, no delivery. Contacted customer service who were belligerent and unhelpful, just saying theres no couriers and you will get your delivery when one is available. I asked if the money had already been taken from my account. I was told it gets taken when you place the order and if i cancel i will have to wait for the refund to be processed. Pretty disgraceful when there are so many other grocery delivery services like gopuff and getir.

Jiffy gives you those options you always wanted at reasonable prices and especially now things are hard. Delivery is always fast and their drivers are polite and efficient. Five stars.

I absolutely love Jiffy, I’ve never had a problem with them, quick, courteous delivery drivers are always polite, I’ve used them over 10 times fantastic service

Top company- what would I do without them now. Great service. Love Jiff.

Jiffy is a first-class delivery service that you can rely on for prompt, polite service. Their prices are comparable to buying the products from the supermarket and delivery is free when you spend a certain amount. Which in my opinion works based on the fact unless you live on the supermarket's doorstep, you have to pay for either public transport, diesel, or a cab. I will continue to use Jiffy when I need them, and they are a good service provider.

very fast and good quality, reasonable prices often with bargains and money off codes. only complaint is dont always have what i want ln stock.

So helpful and convenient. I have Long Covid so am exhausted most of the time and an extra trip out to the supermarket is often too much. Regular supermarkets don't do same day deliveries, so Jiffy fills that gap brilliantly!

Great product selection, great app, fair pricing, good availability and friendly people.
Delivery could be faster but no complaints really.

Allow an extra half hour to get your delivery

Absolutely the worst customer service.
They delivered my order to the wrong house then once I made them aware they argued back and forth with me to then realise they were wrong and offer me a half price voucher!
Which I refused. Then they continued to argue with me.
Once they offered me a full refund they then said it will be with you in 3-5 working days.
It’s now been 10 days and still no refund.
I have children and money is tight right now and this is how they treat people who are in the right???
Never using them again

Today was my first experience with Jiffy. Placed order at 13:10 order was ready for delivery at 13:21 for supposed delivery no later than13:48. Now more than an hour later still no delivery and as far as I can see it is still at the delivery centre. Eventually turned up after 2 hours. Not the minutes advertised. Cannot recommend.

Good service, made a complaint, they kept in touch with me, and gave a generous multiple discount, however Jiffy needs more variety, for example the juices and smoothies ...
I use Jiffy, and recommend it...

Great service, quick and easy. You just need more stock as your run out of items quite quickly. But highly recommend you.

Always super efficient and really great value too ! Waited less than 15 Mins from order to delivery. Would recommend to anyone

I’ve used Jiffy regularly and have never had a problem, until I had to speak with their customer service.

My latest ordered arrived an hour and a half late, which was fine. It’s a one off, an inconvenience when I had plans but things happen. However, they delivered £13 worth of wrong items and this is where the problems started.

I asked for a refund of the items not delivered and they constantly refused even though it was their error. They offered £10 split across my next five orders. Not okay, that’s just getting more money for themselves instead of fixing my request for the items that were missing.

They offered to come collect the wrong items and only then offer a refund. That’s fine but raises so many questions about their produce. Would they resell it after it’s been sat in my house? And it is a huge inconvenience for just £13. Asking me to wait around all day instead of refunding the items that was due to their error.

Jiffy is fine until you need to use their customer service. It was terrible, raised so many questions about their practises, and downright rude.

There are a lot of competitors to Jiffy, use them instead. They obviously don’t value their customers.

Edit: As per their reply, they’re sticking to their story that they delivered the correct items which they did not. Untrustworthy company that doesn’t care about its customers. The team have even said it was a technical error with their bundles and that’s why the wrong products were delivered.

I have found jiffy. Helpful when I've needed things. Their drivers are always polite. No complaints

Swift accurate delivery from a polite and Covid-aware deliverer. Very pleased with the speed of delivery too

I really like Jiffy. I have compared them with others of the same type, and have found them to be completely honest with their products and prices.
Some double prices and offer discount. Thier site is straightforward and easy to navigate. It is great to have what you need delivered so quickly, usually 20 mins. Delivery is free if you spend a really small amount £15 I think maximum.