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Beoordeeld met 5 van de 5 sterren

Jiffy is a first-class delivery service that you can rely on for prompt, polite service. Their prices are comparable to buying the products from the supermarket and delivery is free when you spend a c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jiffy gives you those options you always wanted at reasonable prices and especially now things are hard. Delivery is always fast and their drivers are polite and efficient. Five stars.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Absolutely shockingly bad service. Placed an order at 18.18.was told my order would be delivered by 20.20. Long but ok, 20.50 comes, no delivery. Contacted customer service who were belligerent and un... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So helpful and convenient. I have Long Covid so am exhausted most of the time and an extra trip out to the supermarket is often too much. Regular supermarkets don't do same day deliveries, so Jiffy... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boodschappenbezorgdienst
  2. ook in
  3. Bezorgdienst
  4. Online voedselbezorgdienst
  5. Supermarkt

Geschreven door het bedrijf

Jiffy is an online supermarket with an ultrafast delivery service based in London. Its mission is to transform customers’ online grocery-shopping experience to make it faster and more convenient to get the products they need when they need them. Its on-demand delivery service offers a wide selection of fresh produce, meals, and household essentials sourced from popular brands and local suppliers at retail prices. The company uses a network of smart fulfilment centres, known as cloud stores, which are dedicated to serving the needs and are tailored to the tastes of local communities.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

168 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(168)

0 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Jiffy is very convenient and delivers…

Jiffy is very convenient and delivers within the hour.It has a good choice for last minute things you may just need in a hurry and can't go out.
I do night shift so it's great!👍

24 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hi Harinder, so glad to hear you like it :). We're here when you're in a pinch and are delighted we can help you in that way. Wishing you all the best, Jiffy

Beoordeeld met 5 van de 5 sterren

Great experience so far

I've been using Jiffy since January, and I can tell you that they offer excellent service. Shopping on the Jiffy app is super easy and it's very user friendly.

24 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hi Anthony, Thank you so much for this review. We're so happy you got the easy to use and excellent service we always aim for. Hope you can recommend us to friends & neighbours! All the best, Jiffy

Beoordeeld met 2 van de 5 sterren

Usually perfect service but if you…

Usually perfect service but if you receive a discount code it never works and causes problems with the app

24 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hello Joanne,
Thank you so much for the review. If there is an issue with the promo code or anything else please don't hesitate to contact us on chat in the app and we will be happy to sort the problem out for you.
Jiffy

Beoordeeld met 5 van de 5 sterren

A great team!

Jiffy so far have been amazing. Their delivery team are always incredibly polite. A good selection of products and great prices. BUT the thing I find even more amazing is, on my last jiffy order... A product was forgotten when the order was packed. I was just serving up dinner so thought I’d deal with it later… within minutes a member of their team was at the door with my missing item. Without me even having to contact them! How brilliant is that? I use them often, so one missing item out of tens of orders is really no biggie!

23 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hello Jonathan,
Thank you so much for this review. We're absolutely delighted you got the service we always aim for. We hope you can recommend us to friends & family, as we want to get this service to as many people as possible.
Jiffy

Beoordeeld met 3 van de 5 sterren

I think jiffy is really good at getting…

I think jiffy is really good at getting your stuff to you quickly.much more superior than Asda,Morrisons,Iceland,sainsburys and don’t forget Waitrose and Tesco.Unfortunately they have such a pathetic collection of items .but if you just want basics like rum and coke and smokes it’s your ideal place to shop and you will be sipping in 20 minutes..perfect,but if you are one of those wingers who want a leg of lamb with mint sauce then get up of your lazy ass and go to the above poxy stores that are just too lazy to get your desires to you in 20 minutes time like jiffy.

23 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hello Victor,
Thank you so much for your time and review. We are so delighted to see your review. Please recommend us to your family and friends. Wish you all the best.
Jiffy

Beoordeeld met 5 van de 5 sterren

An excellent service

An excellent service with fresh and variety of products…delivery is fast and friendly! Prices are excellent…Might have done more shopping there if some of my preferred products were available!
Love it though

23 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hello Laura,
Thank you so much for the review. It makes us so happy you've got the excellent service and speedy delivery. Wishing you all the best.
Jiffy

Beoordeeld met 5 van de 5 sterren

I love the Jiffy…,

I have been using this service for some time now and love every bit of it. The product stocked with Jiffy are of great quality, very reasonable prices and quickly delivery by a friendly delivery person.
Oh, they also have great offers all the time.

23 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hi Abdul,
Thank you so much for your kind words. It makes us so happy you've got the service we always aim for. And we'll always do our upmost to help you with any problems as soon as soon as we can. Wishing you all the best,
Jiffy

Beoordeeld met 5 van de 5 sterren

Awesome!!

Awesome!

Jiffy always save me !! I have young children and going out of the house can be tricky I recommend to everyone especially mummies! Prices are fair and delivery always quick!

23 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hello Mathilde,
Thank you so much for this review. We hope you can recommend us to friends & family, as we want to get this service to as many people as possible.
Jiffy

Beoordeeld met 5 van de 5 sterren

Amazing service,prices cheaper than…

Amazing service,prices cheaper than local convenience shops delivery fast.better than gettir and gorillas very good customer service.i now use regular as good for heavy items and cheaper than my local shop

23 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hello Sinead,
Thank you so much for this review. We're absolutely delighted you got the service we always aim for. Thanks again for this review and wish you all the best.
Jiffy

Beoordeeld met 5 van de 5 sterren

Lifesavers

Lifesavers! A happy wife in a Jiffy, when I have forgot to get some essentials.

Best thing to have come into town.

Love them. So reliable. And so quick!

23 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hello Andy,
Thank you so much for this review. We hope you can recommend us to friends & family.
Have a nice day
Jiffy

Beoordeeld met 5 van de 5 sterren

Fast and cheap!

Fast, cheap and never any missing items, the drivers are always polite, and delivery is cheap or free depending on how much you spend. Much better than other competitors in every way!

23 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hello Vickie,
Thank you so much for this review. We're absolutely delighted you got the service we always aim for and found us speedy and fairly priced. All the best, Team Jiffy

Beoordeeld met 5 van de 5 sterren

Fresh produce

Fresh produce, lots of choice, very quick delivery.

23 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hello Madelina,
Thank you so much for your appreciation. We hope you can recommend us to friends & family, as we want to get this service to as many people as possible. Wish you all the best, Team Jiffy

Beoordeeld met 5 van de 5 sterren

5 stars for Jiffy!

Very happy with Jiffy so far! Great product selection, fast delivery and excellent service. They keep updating things and it gets better and better, so glad I found it!

23 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hello Navin,
Thank you so much for this review. We're absolutely delighted you got the service we always aim for and found us speedy!
Team Jiffy

Beoordeeld met 5 van de 5 sterren

I use jiffy daily I rarely have any…

I use jiffy daily I rarely have any issues.
I use because it has good deals.

23 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hello Miss Mari-Anne
Thank you so much for the review. We hope you can recommend us to friends & family, as we want to get this service to as many people as possible. Thanks again for this review and wish you all the best, Team Jiffy

Beoordeeld met 1 van de 5 sterren

Delivery guy went to wrong address

Delivery guy went to wrong address, I texted him how to get to the right one (that was never been a problem to other deliveries) - delivery guy just cancelled.
Customer support just told me I need to order again.
My time wasted by rude delivery man and horribly pointless customer service that did not care

20 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hi Ieva,

Thank you for your review.

Sincere apologies about the bad experience you had with us. The behaviour from the rider was unacceptable and it is not how we usually operate. It has since been reported and they have been dealt with. Apologies again.
My colleague has offered you a a promo off your next order. Please feel free to use it, enter it at check out for a discount. I hope your next order shows the best side of us.
Reach out to support@jiffygrocery.co.uk, If you have any further queries.

All the best,
Jiffy

Beoordeeld met 1 van de 5 sterren

Rubbish Company.

Last order didn't even leave the warehouse after waiting nearly an hour and a half for delivery. Had to chat with online support who answered every question at a snails pace to cancel the order and issue a refund. Today's order was just cancelled after waiting for 15 minutes for no reason.

Extremely slow chat support again today who said it was a technical glitch and it will take up to 10 days to get a refund. Complete joke of a company. Not worth all this constant hassle when there are plenty of other grocery delivery companies in the area.

Update when I log onto App says they don't deliver to my area yet even though I've ordered from them at least 6 times in recent weeks. They don't have a clue what they are doing. Avoid!!!

19 maart 2022
Review zonder uitnodiging
Logo Jiffy

Antwoord van Jiffy

Hello there,
Hope you are well.

My apologies for the inconvenience. We have been facing a technical glitch which has been resolved now. The cancelled order refund has been issued from our side promptly, but it depends on your bank's processing time, which is usually 3 to 5 working days.
Please provide your postcode for us to look into this by contacting our support team at support@jiffygrocery.co.uk

Thanks
Jiffy

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