JJ Hat Center Reviews 

Easy website to navigate. Checkout was a breeze, and very quick delivery time. The exchange process was seamless. Thank you!!!

I received the product I ordered. Product was as advertised in terms of size and quality. Product was delivered in a very timely manner.

I am still trying to hear from you on returning a cap.

Above and beyond! Fast courteous service! Thank you!

Good assistance with hat fitting and maneuvering the website.

Impossible to submit return. It's been two weeks since I ordered a hat - although ordered to my standard measurement (which I re-measured before ordering given the pricetag) it was way too large for me (by 2 cm). I submitted a return two weeks ago and it still hasn't been processed (two emails stating my request was received, another that I'd eventually receive more information, nothing since). This is the most difficult return process I've ever encountered. You've convinced me to never use your site again.

The first hat we ordered, though his head was just within the size range as measured, was too tight for my sweetheart. So, I requested a return (there was no exchange offered at that stage). It took a couple of days between X-mas and New Year's Eve, but I got the approval, and then the exchange option was there. I was happy. But then. . . they mailed me the new size and told me not to stress through the next holiday in the expected bad weather! Wow. . . I'm so impressed. The new size fit perfectly and my sweetheart is the sweetest in this new size. He loves it, and I love him, so we are both so happy! I'll mail the old one out tomorrow. Thank you for respecting your customer!

The experience is very good I have purchased 3 hats from the store and online

Price reflects quality. Freight was too high.

Great experience, great quality, and fast shipping!

This is so beautiful and well made. I followed the measuring scheme and my hat fits perfectly! The shipping was impeccable. The box and everything that came with it was outstanding. The care that went into the whole package and my hat was top tier! I will be a returning customer and I recommend this company! Thank you!

My husband absolutely loves his hat—it fits well and looks great. It arrived quickly and the ordering process was hassle-free. There was a small mix-up and we received two hats, but customer service resolved it promptly and easily with a single email. Great product and excellent service.

First cap was received in a timely manner. Still waiting on my current order.

I've never really been a "hat guy," but with winter approaching I thought I should probably find a suitable head covering. I don't really like beanies or ski caps, so I started looking around online. I'd remembered seeing a hat with earflaps somewhere, so that was the search criteria I used... Long story short, I came across JJ Hat Center's "travelers hat" with earflaps and decided to give them a try. The website was extremely easy to use, the measurement guide was very helpful, and the decision to purchase was a no-brainer. The one thing I did not realize was that the hat would be shipped from Germany, and so shipping took a little longer than expected, but I still received it in a reasonable amount of time. The hat is 100% awesome! As I said, I'm not really a "hat guy," but I am now. I love it and I've received several compliments about how "dapper" I look. Anyway, I'm thinking of purchasing a fedora next and JJ Hat Center will be my go to.

JJ Hat Center is a fantastic shop with an incredible selection of high-quality hats. The staff is knowledgeable and the service is excellent, making it the perfect place to find your next favorite hat.

Nicest Hat I’ve ever bought.

Love it