JJ always does a good job. This time I hit a snag. I had ordered two caps. A week or so later I received a notice from DHL that I had a package pending from Germany. I had no idea what this was, and w... Toon meer
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Lees wat reviewers zeggen
The hat I received was much too big, even though the size I ordered matched another hat that I own, which itself was based on a measurement I received in a hat store. The problem is that according to... Toon meer
Bedrijf heeft geantwoord
I loved so much about my first experience with JJ Hat Center. The selection was outstanding, and I absolutely love my new Panama hat with a cool two-tone weave. The service was excellent. I ended up n... Toon meer
Bedrijf heeft geantwoord
My husband absolutely loves his hat—it fits well and looks great. It arrived quickly and the ordering process was hassle-free. There was a small mix-up and we received two hats, but customer service r... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We don’t just sell hats. We live and breathe hats. Headwear isn’t just our business—it’s our passion. Founded in 1911, JJ Hat Center is the oldest hat shop in New York and a true institution. For over a hundred years, the hatters have been proud of excellent customer service and competent advice.
Contactgegevens
310 Fifth Avenue, 10001, New York, Verenigde Staten
- service@jjhatcenter.com
- jjhatcenter.com
4,4
Uitstekend
205 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 46% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Top quality hats at a fair price for…
Top quality hats at a fair price for the quality and fast free shipping.
27 november 2025
Fine quality material/hat.
Easy ordering system. Updates on delivery. Packed in sturdy box. Probably would wrap it in plastic for shipping but everything worked out. Fine quality material/hat and sizing was accurate.
26 november 2025
That hat was a gift for my husband
That hat was a gift for my husband, to replace a worn out favorite. He was pleased, until he found out how much I paid for the hat.
26 november 2025
JJ Hats never disappoints
JJ Hats never disappoints! I love my 2 new Stetson’s! Thank you for being one of the best shops for hats!
25 november 2025
The hat is perfect!
The hat is perfect! My husband loves it :-) Shipping was quick. Ordering was easy. I'll be back for more.
23 november 2025
I have bought close to 9 hats from you…
I have bought close to 9 hats from you the past 7 years, your company is very professional and easy to shop with. Not only do you offer quality hats, your employees are extremely knowledgeable about what particular brand works best for the customer. I will continue to support you as long as I can wear a hat.
21 november 2025
I’ve been buying JJ Hats for years
I’ve been buying JJ Hats for years.
My Dad too. My Experience has gotten better with age and time with your company
22 november 2025
We must return for one size smaller
We must return for one size smaller. Please respond with instructions. thank you.
22 november 2025
Found a hat that we have been searching…
Found a hat that we have been searching all over for.
21 november 2025
Very Satisfied Customer!!!
Despite my hat coming from Germany, my hat arrived just a few days after I ordered it. Very quick service! The entire process was very smooth and I love my hat! Very high quality. Thank You!!!
21 november 2025
Bought two Leiry's Trilby hats
Bought two Leiry's Trilby hats. Very nice hats for the money and the shipping was free. The order shipped quickly and a few days later I was enjoying the hats, and getting a number of compliments on them. It was great to buy online from one of NYC's oldest hat stores.
3 november 2025
The product is wonderful Relating to…
The product is wonderful Relating to a person to change delivery is non existent! All eventually was delivered in a timely manner Thank you ! Alan Nathanson
31 oktober 2025
Quality of hats is good and delivery…
Quality of hats is good and delivery time is good also but refund time isn't good.
31 oktober 2025
If you were looking for the highest…
If you are looking for the highest quality hats, there is only one place to go: JJ Hat
28 oktober 2025
They delivered in a timely manner
They delivered in a timely manner. The hat is great. Love the hat.
30 oktober 2025
Very helpful with delivery problem
Very helpful with delivery problem! Easy to deal with!good products glad I found the site! Thank you!
29 oktober 2025
Beautiful hats!!
Beautiful hats!!! Had another brand I loved but these are by far superior!
27 oktober 2025
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