I have been ordering from J L Brooks for a long time now! As a company they provide a super fast, reliable order and delivery service. Their stock has increased with plenty more choices at very compet... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Really pleased with my order of crisps and snacks! 👍 There was a stock issue with one of the items, but they quickly got in touch to let me know, refunded me for the unavailable item, and proc... Toon meer
Bedrijf heeft geantwoord
Everything I needed in a hurry, Delivery no problem great service and no issues what more could you ask for a big thumbs up 👍
Bedrijf heeft geantwoord
You did well. Goods as described. Sadly you use a courier who employs either very stupid or very lazy people who cant read an address. (Kind if major requirement when delivering). Goods sent to wrong... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Cateringeten en -drank leverancier
- Drankendistributeur
- Cash & Carry groothandelaar
- Banketbakkerij
- Banketbakkersgroothandel
Geschreven door het bedrijf
J L Brooks are a trusted Yorkshire wholesaler that have been supplying crisps, snacks, soft drinks, confectionery, bar supplies, cleaning products and wine for over 100 years. With over 1000 products listed online from big brands including Walkers, Coca-Cola, Britvic and Cadbury, you're sure to find something you'll love at a price you won't believe! Unlike other wholesalers, J L Brooks ships to businesses and the general public, so anyone can take advantage of bulk buy discounts, delivered straight to their door. Try J L Brooks for yourself and see how much you could save!
Discover the J L Brooks Difference
Geschreven door het bedrijf
- Quality Wholesale Since 1920
- At J L Brooks, we're more than just a wholesaler, we're a company committed to raising the standards across the industry, and making wholesale offers available to all, whether your a business or not. We pride ourselves in providing excellent customer service and competitive, fair pricing across our range. Try us for yourself and experience a better wholesale experience.
Contactgegevens
Unit 1 Low Hall Business Park, LS18 4EG, Leeds, Verenigd Koninkrijk
- 0113 2795787
- sales@jlbrooks.co.uk
- jlbrooks.co.uk
4,6
Uitstekend
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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customers service
Great customers service, they found and solved the problem in a second.
2 augustus 2026
Antwoord van J L Brooks
Hi,
Thank you for your fantastic 5 star review!
We are really pleased to hear you were happy with our customer service and that we were able to quickly find and resolve the issue for you. We always aim to make things as easy and straightforward as possible for our customers.
We really appreciate your support and look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Excellent Service
I ordered a quantity of a strawberry water for my granddaughter . You can't buy the particular brand in a shop and it was delivered a few days later. I am now in my granddaughters good books and so are J L Brooks!!
29 juli 2026
Antwoord van J L Brooks
Hi Pam,
Thank you so much for your fantastic 5 star review!
We’re delighted to hear we could help you track down the strawberry water for your granddaughter – and even better that it has put you firmly in her good books! 😊 It’s lovely to know that the order arrived quickly and that you were happy with the service.
We really appreciate you choosing JL Brooks and hope we can keep you both happy with future orders!
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Charlotte,
Thank you for your fantastic 5 star review!
We’re really pleased to hear you were happy with the quick delivery. We really appreciate you choosing JL Brooks and taking the time to leave us your feedback.
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Spoke with a lady on the phone who was…
Spoke with a lady on the phone who was very helpful order was easy to do and delivery was quick
30 juli 2026
Antwoord van J L Brooks
Hi Lawrence,
Thank you for your fantastic 5 star review!
We’re really pleased to hear that our team member was able to help you over the phone and make placing your order nice and easy. It’s also great to know you were happy with the quick delivery.
We’ll be sure to pass your kind comments on to the team. We really appreciate you choosing JL Brooks and look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Tracey,
Thank you for your fantastic 5 star review!
We’re really pleased to hear you found our website easy to use and were happy with the fast delivery. We really appreciate your custom and are delighted to have made your ordering experience nice and straightforward.
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
good but rubbish delivery
You did well. Goods as described. Sadly you use a courier who employs either very stupid or very lazy people who cant read an address. (Kind if major requirement when delivering). Goods sent to wrong address (different road) which is very poor
29 juli 2026
Antwoord van J L Brooks
Hi Richard,
Thank you for taking the time to leave us your feedback.
We’re really pleased to hear you were happy with the products and that everything arrived as described. We’re very sorry, however, that the delivery was made to the wrong address. We completely understand how frustrating this must have been, particularly when the correct delivery details had been provided.
While the courier handles the final delivery, we appreciate that this reflects on us as well, and we’re sorry that the service fell short on this occasion. We will take your comments on board and raise the issue with our courier to help prevent this happening again.
Thank you again for your order and for your honest feedback. We hope we can provide you with a much smoother delivery experience next time.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
The service of JL Brooks is very good and reliable.
Please the service of JL Brooks is very good and reliable.
4 augustus 2026
Antwoord van J L Brooks
Hi Ernest,
Thank you for your fantastic 5 star review!
We’re really pleased to hear you find our service reliable and that you’ve had such a positive experience with JL Brooks. We really appreciate your kind words and continued support.
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Very easy to order from and have a good…
Very easy to order from and have a good selection of products on sale. Delivery was very quick and items well packed.
25 juli 2026
Antwoord van J L Brooks
Hi Raymond,
Thank you for your fantastic 5 star review!
We’re really pleased to hear you found ordering with us easy and were happy with the selection of products available. It’s also great to know your order arrived quickly and was well packaged.
We really appreciate you choosing JL Brooks and look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
It was great,but said would be…
It was great,but said would be delivered Friday,and was delivered Monday but otherwise 👏 brilliant
25 juli 2026
Antwoord van J L Brooks
Hi Deborah,
Thank you for your lovely 5 star review!
We’re really pleased to hear that you were happy with your order and our overall service. We’re sorry that the delivery arrived later than the Friday date you were expecting, and we appreciate your patience and understanding.
It’s great to know that, despite the delay, you were pleased with everything else. We really appreciate your custom and hope to see you ordering with us again soon.
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Roger,
Thank you for taking the time to leave your feedback.
We’re sorry to hear your order didn’t arrive as expected, although on this occasion there was a little more to the story! 😊
Unfortunately, the delivery address entered on the order was incorrect. Sadly, our crystal ball wasn’t quite advanced enough to detect the missing/incorrect address, so we weren’t aware there was an issue until you contacted us to chase the order.
Once we spoke with you and discovered what had happened, we were more than happy to get the order re-dispatched. This time, with the correct delivery address entered… and, would you believe it, the order arrived safely! 🎉
We’re sorry for the inconvenience caused and appreciate your patience while we got everything sorted. We’ll certainly be putting our crystal ball through some additional AI training so hopefully it can spot incorrect addresses next time! 🔮😂
Thanks again for your order, and we hope we can provide you with a smoother experience on your next one.
Kind Regards,
Matilda (part time Trapeze Artist)
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Mark,
Thank you for your fantastic 5 star review!
We’re really pleased to hear you were happy with the products and fast delivery. It’s even better to hear you’ll definitely be buying from us again!
We really appreciate your custom and look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Excellent customer service
Excellent customer service. Fast, reliable and when I had an issue they sorted immediately. Would definitely use again.
30 juni 2026
Antwoord van J L Brooks
Hi,
Thank you for your fantastic 5 star review!
We are really pleased to hear you were happy with our customer service and that we were able to resolve your issue quickly for you. It's great to know you found us fast and reliable, and we really appreciate you choosing JL Brooks.
We look forward to your next order and continuing to supply you in the future!
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Great service as always
6 juli 2026
Antwoord van J L Brooks
Hi Michelle,
Thank you for your fantastic 5 star review!
We really appreciate your continued support and are delighted to hear you have been happy with our service as always.
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Tip top company
I regularly use JL Brooks for a certain lemonade that my wife loves. Items always come on time and are well packaged. They do some great deals and postage is reasonable. I really cannot fault them and would reccomend them implicitly.
6 mei 2026
Antwoord van J L Brooks
Hi Stephen,
Thank you so much for your fantastic 5 star review!
We're delighted to hear that we've become your go-to supplier for your wife's favourite R Whites Raspberry Lemonade. It's great to know your orders are arriving on time, well packaged, and that you've been happy with our prices and postage too.
Your recommendation really means a lot to us, and we truly appreciate your continued custom.
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Fabulous company, wonderful staff and yummy products
Trying to be more ethical and support local. JL Brooks has been absolutely wonderful a triumph. Wonderful swift delivery, free on set days. Lovely choice of lovely things 😋 Discovered new favourites ..Frobishers a roaring success. Real Crisps Ham & Mustard are delicious. The only thing is, when they've been dropped off to my neighbour (me at work) my neighbour texted a joke "thanks for the pop and crisps"🤭 Really lovely delivery driver, thoughtful and kind but also a nice laugh. Customer service have been exceptionally kind when I've had questions. A really good decision to change. Brilliant ⭐️⭐️⭐️⭐️⭐️⭐️
27 juni 2026
Antwoord van J L Brooks
Hi Ann,
Thank you so much for your amazing 5 star review!
It has been an absolute pleasure reading your lovely feedback. We are delighted to hear that choosing JL Brooks has been such a positive experience and that you are enjoying discovering new favourites from our range. We will definitely pass your kind comments on to our delivery driver and the customer service team – they will be thrilled to hear them.
It’s also fantastic to hear that you are enjoying the Frobishers drinks and Real Crisps Ham & Mustard. We love hearing when customers find new products they enjoy!
Thank you for supporting a local, family-run business. Your kind words and continued support mean so much to everyone at JL Brooks.
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
First time customer
First time customer. Was pleased with ease and speed of delivery so will use again.
7 juli 2026
Antwoord van J L Brooks
Hi Iain,
Thank you for your fantastic 5 star review.
We are really pleased to hear you were happy with the ease of ordering and speed of delivery. It's great to welcome you as a new customer, and we really appreciate you choosing JL Brooks.
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Stuart,
Thank you for your great 5 star review.
We are really pleased to hear you were happy with the prompt delivery and that your order arrived well packaged.
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
As always everything was perfect
As ever everything was perfect, easy to order and delivery was quick and the delivery driver always helps however he can. 👌
6 juli 2026
Antwoord van J L Brooks
Hi Michael,
Thank you for your fantastic 5 star review.
We are really pleased to hear that everything was perfect as always. It is great to know you found ordering easy, delivery was quick, and that our driver was able to provide a helpful service.
We really appreciate your continued support and look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Misleading communications and appalling…
Misleading communications and appalling service
Had a pending order , then email received offering free delivery as I lived on Yorkshire no min£ stated clearly on email !
Then free delivery refused , will find a similar product elsewhere
6 juli 2026
Antwoord van J L Brooks
Hi Stephen,
Thank you for taking the time to leave your feedback.
We are sorry to hear that your experience did not meet your expectations. Receiving a 1 star review is always disappointing, but we genuinely appreciate you sharing your comments as it helps us improve our communication and ensure our offers and delivery options are as clear as possible.
We have looked into your order and can see that you placed an order for a case of Cawston Press Apple and selected click and collect. We do offer a free delivery service within Yorkshire for orders over £40 (before VAT), however, on this occasion the order value did not reach the minimum requirement for this service.
We are sorry if this was not clear from the email you received and for any confusion this may have caused. We will take your feedback on board to help avoid any misunderstandings in the future.
Thank you again for placing your order with us. We are sorry it did not work out as you had hoped on this occasion, but we really do appreciate your feedback and the opportunity to improve.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Antwoord van J L Brooks
Hi Geraldine,
Thank you for your fantastic 5 star review.
We are really pleased to hear you were happy with our quick delivery and excellent service.
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
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