NCB Jamaica Ltd. Reviews 

If there was an option for 0 stars that would have been the given rating.
Got to the bank and logged in at 12:36 and was told there are 16 persons ahead of me. Calling out numbers they got to 39, no one was present , 40 nothing , 41 nothing. I have 42 and I see the teller starts checking off before calling the next number. 3 hours + later it’s now 3:48 and I’m yet to get through. Terrible! Customer service is 0. They are not considerate of peoples time , why does it take one working day to do any transaction at the bank? Even after setting an appointment?

They take your money so they can make billions then leave you to stand in the sun like hogs and goats when you want to see a customer care agent...Would not recommend

Something is always wrong with the ABMs at the Blvd branch. Went there and the machine took the card. This is the second time this has happened. Now I'm gonna have to wait for hours just to get a replacement. I dont see myself ever recommending NCB to anyone.

Worst customer service ever...to activate an account you sit over 3 hour before you can speak to a representative even when you have an appointment....there have a number system in place when you register how that does work...apparently the representative are all over the place.

Been in line at the old Harbour Branch since 8am it’s now 11:05 and I’m still standing out. The worst part isn’t even that there is a crowd it’s just that the workers are really slow.

I’ll just say I won’t waste my time calling them again, they don’t do call back and you can never get when you call. Your on the phone burning hours of credit and all you can hear is that the operator is busy.

Got to NCB Jamaica Boulevard Super Centre at 9:30am. Left there at 3:14PM - 5 hours and 14 minutes in total.
1) Stood in the line outside in the mall for 3 hours and 30 minutes before I got to go into the area with the ABMs.
2) Allowed into the section with ABMs and stood there another 30 minutes.
3) Ushered into the banking hall where I sat for...you guessed it...another 20 minutes i.e. a total of 4 hours and 20 minutes at this point.
4) Got to see the agent. That took 14 minutes. About to do the sigh of relief when she informed me I now had to head out to the Customer Care phone to complete the transaction
5) At the Customer Care phone for 40 minutes
6) Finally spoke to a rep who was super pleasant, knowledgeable and quick to get things done. However, by then I was so mad, nothing the rep said would make me feel better about the bank

Wire transfer rate is ridiculous it’s total robbery