Joe & Seph's Gourmet Popcorn Reviews 

235
•
TrustScore 3.5 uit 5

3,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Found foreign objects(strip of paper and a light human hair in bag of Black pepper/goats cheese popcorn delivered unopened by Ocado today.

Beoordeeld met 1 van de 5 sterren

The popcorn is, well, popcorn with a bit flavouring added. Meanwhile, the packaging could be used to deliver high-end watches. Just received 270g of popcorn delivered by two separate vans wrapped in... Toon meer

Beoordeeld met 5 van de 5 sterren

My son (8) enjoyed your vegan advent so much! He said it's the best advent calendar he's ever had and his favourite flavour was the olive oil one, although he loved all of the flavours. Thank you for... Toon meer

Beoordeeld met 5 van de 5 sterren

Won a selection box of gourmet popcorn from Daymade, it was a prize I chose, and oh my goodness I'm SO glad it did! Every single one of the flavours has been amazing. The one I was most dubious about... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Popcornwinkel
  2. ook in
  3. Banketbakkerij
  4. Voedselfabrikant
  5. Voedselproducent
  6. Voedselproductenleverancier

Informatie afkomstig van verschillende externe bronnen

Award-winning, handmade popcorn and caramel sauces, in over 50 flavours!


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

235 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,4

Alle reviews

(235)

26 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Exceptional customer service from Zara and team

Exceptional customer service from Zara, Anya and the team! The support we received was incredible. Thank you for turning great snacks into an even better experience this holiday season!

4 december 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi,

Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you.


J&S 🍿🎩

Beoordeeld met 5 van de 5 sterren

INDULGENT LUXURY!

This, isn't just popcorn.....It's a whole other luxurious experience right from the start!!

I experienced the hamper, and boy, what an experience it was!!

The hamper box itself was top class, it seems such a shame to be putting it in the recycle bin.

The various types of popcorn were all so delicious, my favourite being the chocolate orange, also the chocolate cupped pop corn.

Certainly messed about with my thoughts on popcorn!!!

A touch of class and indulgent luxury!!

Very highly recommended......You will never see popcorn again in the same light!

Well done guy's, and thank you for the unforgettable experience.

5 december 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Leon,

Thank you so much for your wonderful feedback! We’re so pleased you enjoyed our popcorn. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you!

J&S 🍿🎩

Beoordeeld met 1 van de 5 sterren

Stale advent calendar

I am sadly very disappointment at the moment with Joe and Sephs, I purchased a Vegan popcorn advent calendar and all the popcorn inside is stale, the customer services have been very kind but no hint of a refund for a £35 product I now can’t eat, I was offered a £5 pouch which I was not happy with a told the customer services es that they appease me with a £5 pouch for a £35 product I can’t use, they have offered me a gift box, I am withholding my judgement. It has to be vegan so let’s see what I get to replace the disastrous advent calendar, and if it’s good I will change my review star eating but at the moment I’m very disappointed with you.

3 december 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Helen,

We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you?

J&S 🍿🎩

Beoordeeld met 1 van de 5 sterren

Selling products they no longer make

I searched the Internet for Black Friday deals and the J&S website had a BF offer where you get 3 pouches of mini popcorn bar snacks for £6. There was a picture of the pouches. So I bought 2 lots for £12.

They sent me 6 popcorn bars so I contacted them. In a nutshell, they no longer sell these pouches. Turns out this offer was from 2020 but the website does not state this. They are actively taking money for products they no longer sell.

They just said sorry. What awful service. They should instead have emailed me, explained that they no longer make these products and asked me what I would like to do. Instead of just taking my money and sending me the wrong products.

21 november 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi there,

We’re really sorry to hear that you’re upset as the website still showed the 2020 Black Friday offer without indicating that the product is no longer available. Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you?

Hopefully we can do something and help you further.

J&S 🍿🎩

Beoordeeld met 5 van de 5 sterren

So I was lucky enough to get a popcorn…

So I was lucky enough to get a popcorn slab through a voxi promotion. Have to say I have always hated sweet popcorn, im a salted or butter popcorn girl. I received a salted caramel popcorn slab and it was amazing!!! I would definitely purchase again and try some other flavours of thier popcorn!

28 november 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Carol,

Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day!

J&S 🍿🎩

Beoordeeld met 5 van de 5 sterren

Excellent 5 stars all round

I was lucky enough to sample a free product through a promotion run by voxi.
The chocolate popcorn tasted delicious and also Joe and Steph,s provided excellent customer service when I contacted them via email,

24 november 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi,

Thank you so much for your wonderful feedback! We’re so pleased you enjoyed our popcorn. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you!

J&S 🍿🎩

Beoordeeld met 5 van de 5 sterren

I’m completely hooked on Joe & Seph’s popcorn!

I first tried it at Selfridges and honestly, it was so good I couldn’t stop thinking about it. Ended up ordering 12 bags online because one just wasn’t enough! The flavors are amazing, so tasty and different from any other popcorn I’ve had. Plus, it’s gluten-free, which is a big win for me. Can’t recommend this popcorn enough! Will definitely be ordering a lot more from this amazing company!!

24 september 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Henn,

Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you.

Looking forward to your next purchase.

J&S 🍿🎩

Beoordeeld met 2 van de 5 sterren

I was seriously disappointed with my…

I was seriously disappointed with my purchase. Bought a big tin of various flavours and the popcorn in every pack was way smaller than the product I had regularly saw, and see, on QVC.

Maybe I was just unlucky but I was expecting mine to look as fullsome and plump as the ones shown on TV.

The popcorn tasted okay but I'd say not any better than regular popcorn from my local Sainsburys. Probably wouldn't buy again.

1 augustus 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi,

We’re really sorry to hear you were disappointed with your recent purchase. We always aim for our popcorn to look and taste just as plump and delicious as the ones you see on QVC, so it’s upsetting to hear that wasn’t your experience this time.

All our popcorn is handmade in small batches, so occasionally there can be a little natural variation in the size of the popped kernels. That said, it shouldn’t take away from the full, gourmet experience we want every customer to enjoy.

We’d love the chance to make this right and help you discover the flavours and quality we’re known for. Please get in touch with our customer care team at support@joeandsephspopcorn.freshdesk.com, and they’ll be happy to assist further.

J&S 🍿🎩

Beoordeeld met 5 van de 5 sterren

Absolutely delicious popcorn

Won a selection box of gourmet popcorn from Daymade, it was a prize I chose, and oh my goodness I'm SO glad it did! Every single one of the flavours has been amazing. The one I was most dubious about was the mature cheddar cheese, as I've never had a proper savoury popcorn, but honestly it was delicious! Every popcorn so incredibly tasty. Super impressed!

19 augustus 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Cath,

Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you.

J&S 🍿🎩

Beoordeeld met 5 van de 5 sterren

I love their chocolate popcorn!

I love their chocolate popcorn. I discovered it a few years ago, and have tried several other flavours. It’s all nice, but the chocolate popcorn, with pieces of chocolate with popcorn on top, are the best! I’ve given lots to friends and they all love it as well.

5 juni 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Michael,

Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you!

J&S 🍿🎩

Beoordeeld met 1 van de 5 sterren

been waiting for 5 days and still no…

been waiting for 5 days and still no dispatch :(

I'd assume this isnt a particularly busy season but i still have had no info !

25 mei 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Lawson,

We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you.

J&S 🍿🎩

Beoordeeld met 1 van de 5 sterren

So so disappointed and I’ve had far far better

So so disappointed. We have never tried this brand before and all 4 of us didn’t think much. We bought 2 slabs which we all enjoyed (though we’ve had a better slab and cheaper from one of the budget supermarkets) we bought a flapjack which was disgusting and all 4 of us spat it out and it went in the bin and we bought 6 bags of popcorn which we thought were average and nothing special and 3 bags went in the bin as well. It was an expensive first try considering nearly 50% of what we bought was binned.
What I found quite strange is there’s no negative reviews on their own site and that’s not normal and neither is it human nature to find every person likes something. All in all not worth the money and I’ve certainly had better from other brands. I wouldn’t buy them again and I wouldn’t recommend them as they’re just average and disappointing.

8 mei 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Donna,

We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? We want to resolve any concerns you have as this is important to us.

J&S 🍿🎩

Beoordeeld met 1 van de 5 sterren

I have looked at the chocolate and…

I have looked at the chocolate and caramel popcorn every time I've been to Cineworld. Bought it after seeing The Amateur today. Unfortunately really disappointed. No chocolate taste at all. Sketchy caramel taste at best. At least I now know!!!!

24 april 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Ann,

We’re really sorry that our Chocolate and Caramel popcorn was not to your liking! We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Please get in touch with our customer care team who can help with this and hopefully we can do something further to change your mind: support@joeandsephspopcorn.freshdesk.com.

J&S 🍿🎩

Beoordeeld met 5 van de 5 sterren

What a really great customer service…

What a really great customer service this company has. I had a problem and Samantha solved it without any hesitation. I truly value a company that reacts as Joe & Seph has. I would not hesitate to recommend them both for their chocolates and their popcorn.

4 februari 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Yvonne,

Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order and the service given. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you!

J&S 🍿🎩

Beoordeeld met 1 van de 5 sterren

Skuffet

Fik en gavekurv den anden dag og glædede mig til at smage Joe&Seph's gourmet popcorn Belgian chocolate.
De var kedelige og "seje" 😪 havde forventet de var sprøde og lækre. Holdbarhedsdato 15/apr/2025 og emballagen var ikke brudt. Øv men måske skal de være sådan 🤔

26 januari 2025
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Helle,

We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you?

J&S 🍿🎩

Beoordeeld met 1 van de 5 sterren

Rubbish service

The orders was delivered 10 days late and they've sent a wrong product! All along they ignored my chaser and are now ignoring my refund request. Waste of time and money!

18 december 2024
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Jevgenija,

We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and our customer care team will make this right for you.

J&S 🍿🎩

Beoordeeld met 5 van de 5 sterren

Best popcorn ever

Was bought 4 packs from the website and have to say it's the best popcorn I have ever tasted and couldn't believe how cheap they were, I got cinnamon bun, Apple crumble,toffee apple and cinnamon and Bakewell tart

30 december 2024
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Jay,

Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day!

J&S 🍿🎩

Beoordeeld met 1 van de 5 sterren

very disappointed at lack of flavour

very disappointed, with small amount of expresso martini truffles in the pack (worked out at £1 each) and even more disappointed they only tasted of caramel, no coffee martini. Not recommended.

21 december 2024
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Jay,

We’re really sorry that our Espresso Martini Caramel Truffles was not to your liking! Did you know that we have over 100 different popcorn flavours? We’re confident that we can help you find a flavour you will love! Please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com.

J&S 🍿🎩

Beoordeeld met 5 van de 5 sterren

Wow, wow, wow! Amazing popcorn!

I had my first bag of J&S popcorn this week and all I can say is wow, wow, wow!!! Amazing popcorn, highest quality and taste! I was so impressed by it, I emailed the company to congratulate them on a top class product. I am thrilled to find a whole new world of popcorn flavours and am looking forward to exploring them!

9 december 2024
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Caroline,

Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you!

J&S 🍿🎩

Beoordeeld met 4 van de 5 sterren

Slimmers' Popcorn ?

Gotta love the brilliant people at Joe & Sephs, slaving away producing tasty treats. My delivery, today, was for 2 'bargain bundles' from Black Friday; they had loads of variety and were great value for money. I was surprised to find, however, that one of the 7g packets was completely empty ! Still sealed but nothing but fresh-air inside. Lol. Maybe it's for the in-flight service or designed to keep my waistline in check. You've gotta chuckle. Maybe I should list it on Ebay as a rare 'collectable' ?

9 december 2024
Review zonder uitnodiging
Logo Joe & Seph's Gourmet Popcorn

Antwoord van Joe & Seph's Gourmet Popcorn

Hi Stuart,

We’re really sorry to hear that one of the 7g packets was completely empty. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you?

J&S 🍿🎩

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer