I ordered the Lucan black,semi brogue, unfortunately the courier lost them, I notified John White and got a quick response apologising and they dispatched another pair, the second delivery was a bi... Toon meer
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Lees wat reviewers zeggen
Initially ordered size 11 of the Monkton double Monk shoes, and it arrived within 2 working days, but it turned out to be too narrow. Connected quickly when I called the customer helpline, who advis... Toon meer
Ordered a pair of size 12 chukka boots, unfortunately when they arrived they were quite small fitting, couldn't get my foot in. Not sure if this was due to the specific last used for this pair of boot... Toon meer
Bedrijf heeft geantwoord
Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I us... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 1919 in Northamptonshire by John White, our brand stands on a legacy of innovation and exceptional footwear quality. A century on, we're still dedicated to designing elegant shoes and boots for various occasions, always at fair prices.
Contactgegevens
Verenigd Koninkrijk
- 01933 410584
- info@johnwhiteshoes.com
- johnwhiteshoes.com
4,7
Uitstekend
480 reviews
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Beautifully made brogues
Bought two pairs of brogues in the sales and they're beautifully made, fit well and don't take long to break-in. A very satisifed customer.
12 november 2025
Review zonder uitnodiging
Great Service
Minor quality issue was dealt with promptly and fairly and followed up with a phone call to check my satisfaction!
5 november 2025
Beautifully Made Shoes
This is my second purchase of the Cruise loafer. I now have them in chocolate brown and tan. They are a really stylish and well made shoe. They are also exceptionally comfortable.
3 november 2025
What can I say apart from excellent…
What can I say apart from excellent service and an excellent product. Since 2017 I have owned 13 pairs of John Whites. That says it all!
29 oktober 2025
Review zonder uitnodiging
High quality footwear
Recently bought 2 pairs of JW shoes - love the quality and the innovative designs. I buy Loakes too but find the JW shoes lighter and more flexible. Got a great pair of hybrid brogues with rubber soles - fantastic.
3 november 2025
Review zonder uitnodiging
John White shoes
John White shoes - Absolutely gorgeous shoes, the comfort is immeasurable..
28 oktober 2025
Unfortunately too small
Ordered a pair of size 12 chukka boots, unfortunately when they arrived they were quite small fitting, couldn't get my foot in. Not sure if this was due to the specific last used for this pair of boots or if John White's sizing is off by ½-1 size in general. I'm waiting to see how the returns and refund process plays out.
25 oktober 2025
Review zonder uitnodiging
Antwoord van johnwhiteshoes.com
Dear Mr Mansfield,
Thank you for your review, and we’re sorry to hear that the Chukka boots were not the right fit.
Some of our styles are crafted on different lasts, which can result in slight variations in sizing depending on the individual's foot shape. We understand how frustrating this can be and do apologise for the inconvenience.
We promptly processed a full refund for your order and have also reached out to you via email with a fair resolution. Should you decide to try another style or size, please remember we are always happy to provide a prepaid returns label and assist with an exchange to ensure you receive a comfortable-fitting pair.
We appreciate your feedback and hope to welcome you back to John White in the near future.
Kind regards,
The John White Team
First class service.
First class service.
Top quality items (as always)
Excellent value.
24 oktober 2025
Review zonder uitnodiging
Customer service top rate.
Problem with sizing and return. Resolved immediately in spectacular fashion. First class product and service way above usual standard and better than most other English shoe makers.
27 oktober 2025
Antwoord van johnwhiteshoes.com
Dear Mr Hackney,
Thank you for your feedback, and please accept our sincere apologies once again for the error with your exchange.
We regret the inconvenience caused when the incorrect size was initially sent, and we fully understand how disappointing this must have been. As soon as the issue was brought to our attention, we acted swiftly to send the correct size to you, which has since been delivered.
We’re pleased to have resolved this matter in full and hope the additional gesture included with your replacement helped demonstrate our commitment to putting things right.
At John White, we take great pride in both the craftsmanship of our footwear and the standard of service we provide. Should you need anything further, please do not hesitate to get in touch — we are always here to help.
Kind regards,
The John White Team
Excellent quality and affordable price.
13 oktober 2025
Fantastic product fast delivery…
Fantastic product fast delivery surpassed my expectations
8 oktober 2025
Great shoes …
Great shoes have 3 different styles from here and really pleased with them.
13 oktober 2025
The quality of the shoes is the best…
The quality of the shoes is the best I've owned.
13 oktober 2025
Always great quality and my favourite…
Always great quality and my favourite English shoe maker
13 oktober 2025
great swift service
29 september 2025
Very wonderful shoes you must have and…
Very wonderful shoes you must have and would buy as many as I can excellence at its best
26 september 2025
The John white experience
I bought some shoes from John White, unfortunately they were too small, so I called to return them, the system was easy and painless and the offer for my money back was without hesitation! I liked the shoes I saw, but they did not have a bigger size, so they helped me find something similar! The experience was amazing! Thank you John White!
15 september 2025
Review zonder uitnodiging
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