SISTERHOOD Reviews 

254
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

A huge thank you to Maddie for her support when I mistakenly received an incorrect parcel from their warehouse! All delivery/return logistics were quickly sorted by her and the warehouse, and in the e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered a few dresses which arrived and were all beautiful! Decided to keep 3 out of the four. I noticed a couple of days after arriving that there was a 25% reduction for the 10 year anniversary.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered 5 dresses and they arrived quickly and packaged well. I loved all 5 dresses but decided to keep just two of them as I couldn’t justify keeping all five. The designs and fit are really flatte... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Slow shipping and returns process, and dress felt incredibly cheap. Not sure I trust their small business/sustainability claims; feels like heavily marked-up fast fashion pieces. Size range is also ve... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

Clothing brand. Effortless pieces made sustainably


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

254 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,2

Alle reviews

(254)

48 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

POOR CISTOMER SERVICE

POOR SERVICE, WILL NOT BUY FROM THEM AGAIN: Don’t rely on or choose the Saturday delivery option — you’ll waste £10 for nothing. My dress hasn’t been even dispached until Tuesday. They don’t respond to e-mails. Really poor experience with their service.

13 mei 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Hi Alexandra/ Seska, We have emailed you back yesterday (you emailed us on a Saturday when we weren't in the office). You package was handed to DPD at 3.30pm on Friday, but they have failed with their Saturday delivery to which we do sincerely apologise. We have offered free return and a full refund via email so we kindly ask you to come back to us there.

Beoordeeld met 5 van de 5 sterren

My favourite clothing brand!

I absolutely love the brand and have been shopping here since 2019. The designs are timeless, and even after wearing the clothes for years they are still in perfect condition, the quality is superb. The fact that it is sustainable business is a big bonus and the pieces are certainly worth the investment.

25 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

Great company. Good choice and the quality is there. Always a go to brand. Quick and efficient delivery. Love getting that box with the items wrapped in tissue. Lovely brand!

19 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing brand!

Truly one of my favourite brands - the clothes are so well made and love supporting an independent, female-owned business! Always have a wishlist of their products on the go as their styles are so timeless

18 december 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Classic yet Fun

I love Sisterhood's classic yet fun designs. Supremely wearable and quality clothes which stand the test of time. Each piece feels thoughtfully made, balancing effortless style with a flattering fit. It’s become my go-to for wardrobe staples that still feel special — timeless with just the right amount of personality.

18 april 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

2 weeks returns period

Unfortunately the returns period is only 2 weeks which I was not aware of so when returning items for £100+ after 3 weeks I was issued with store credit rather than a refund

18 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Firm favourite

Sisterhood is one of my favourite brands to shop with - I’ve bought items from them since 2020 and the quality has always been spot-on. The designs are beautiful and every piece I’ve bought has been worn and re-worn multiple times. Plus I get so many compliments! They might be a little pricier than average but the quality is well worth it in my opinion.

6 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

High quality, can be high price. Worth it.

I have purchased quite a few pieces from sisterhood over the years and have been following them since they were smaller - I have found the quality of pieces to be really excellent and it has not dipped even now they are a larger brand. My favourite purchase has been a matching blazer and skirt set, the quality of which is still very strong after alot of wear. My most recent purchase was a lovely cotton dress. I've worn it a hell of a lot since last summer and it's not pilled in the slightest. I usually buy things during sales, down to my budget concerns as some of the items can be quite pricey, but if you keep an eye out for when items go on sale, you can grab some beautiful lasting wardrobe staples.

12 juni 2024
Beoordeeld met 5 van de 5 sterren

LOVE this brand!

One of my go-to brands! Love their designs, especially the summery dresses and tops! Support and delivery convince every single time! Clothes are well made, materials better than of many competitors and the fit is usually true to size.

17 april 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor quality

The customer service was good. However, the quality of the items is awful. I ordered a £70 dress (reduced from £90!) but returned it as it looked like something you'd get in primark. I then ordered a skirt and encountered the same issue! Disappointing because I really wanted to like the brand as the marketing looks good! I would not recommend buying from here :(

1 april 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not worth the price, misleading pics

Items look cheaper than the pics on the website, I bought the Yua dress which came with a lot of stretches and is poorly knitted, and Yara short fully made of polyester, pretty disappointed. I was expecting a better manufacturing since I paid almost 200€, definitely not worth the price and not different from any fast fashion. The claims are misleading.

31 maart 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Lovely quality but refunds take a while

I ordered a coat and then two jumpers. I returned both however only the coat was registered as returned. I emailed them and got in touch via Instagram and they’ve processed the refund for both items but it’s been 3 weeks since I returned it and I still don’t have the money back in my account for the coat. The clothes were actually really lovely quality they just didn’t suit me. But based on the return experience I wouldn’t buy again unless I was sure I’d keep it.

25 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I can't return items delivered to be 11…

I can't return items delivered to be 11 days ago. I tried using the returns portal multiple items and the only option seems to be store credit :(

5 maart 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Hi Joanna, Please can you email us at contact@join-the-sisterhood.com with your order number so we can resolve this?

Beoordeeld met 5 van de 5 sterren

Excellent customer service from Molly

Excellent customer service from Molly.
I made an error on my order and Molly responded to my email and request quickly. She was friendly and went above and beyond. Fantastic experience.

13 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very nice quality and great service

I ordered three sweaters which were all very soft and of high quality. There was an issue with one of the sweaters which the sisterhood team solved within a day. I highly appreciated how accommodating they were in their handling of the issue and so far can totally recommend the brand.

10 maart 2025
Review zonder uitnodiging

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