SISTERHOOD Reviews 

254
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

A huge thank you to Maddie for her support when I mistakenly received an incorrect parcel from their warehouse! All delivery/return logistics were quickly sorted by her and the warehouse, and in the e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered a few dresses which arrived and were all beautiful! Decided to keep 3 out of the four. I noticed a couple of days after arriving that there was a 25% reduction for the 10 year anniversary.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered 5 dresses and they arrived quickly and packaged well. I loved all 5 dresses but decided to keep just two of them as I couldn’t justify keeping all five. The designs and fit are really flatte... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Slow shipping and returns process, and dress felt incredibly cheap. Not sure I trust their small business/sustainability claims; feels like heavily marked-up fast fashion pieces. Size range is also ve... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

Clothing brand. Effortless pieces made sustainably


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

254 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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4,2

Alle reviews

(254)

48 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Beautifully made clothing

Finally, some knit tops I absolutely adore! And to top it off, Sisterhood has the most amazing customer service - something rare these days. I’ll be shopping here regularly.

5 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Honteux, à fuire

Honteux. Une catastrophe du début à la fin. Plus de deux mois d'attente pour un article, communication quasi-inexistante, aucun geste commercial. Service client mensonger, peu réactif, qui se moque du client ! Après plus de deux mois d'attente, je reçois (enfin) l'article dont la qualité est plus que décevante. Retour, là aussi, laborieux. Aucune indemnisation, aucune excuse pour le temps et l'argent perdu. Il a fallu batailler à toutes les étapes. Bref, une expérience désastreuse. Il existe de belles marques bien plus qualitatives, honnêtes et respectueuses du client dans ces ordres de prix. Fuyez.

27 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service.

This was the best customer experience I have ever received. I cannot recommend enough, the quality of the item is beautiful and I will definitely be buying here again.

30 januari 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Thank you so much Maddie, we appreciate the review so much! Love Sisterhood

Beoordeeld met 1 van de 5 sterren

Awful.

Disappointed.
Okay products, terrible customer service. I had the pleasure of speaking to molly who was extremely rude, sarcastic and unhelpful. I spent over £500 on their products which I’ve returned purely because of the experience I’ve had. I won’t be shop there again.

3 februari 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Hi Sameer, I am sorry to hear you feel this way about your experience. For clarity of the situation, you requested that an order with standard shipping be upgraded to a next day service once it had already left our warehouse, at which stage we are no longer able to make any changes. The couriers collect 100's of packages each day and it's impossible to retrieve one back once it is in their network, had the order still have been at our warehouse we would of course have upgraded this for you. We felt we explained this fairly via emails, but we are sorry that this explanation left you unsatisfied.

Beoordeeld met 5 van de 5 sterren

MY FAVOURITE BRAND!!!

MY FAVOURITE BRAND!!!

I absolutely love Sisterhood, unrivalled in terms of style and quality - as well as the best customer service! Every season's new styles are divine. I absolutely love it, couldn't recommend enough!!

23 januari 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Thank you so much Tanya, we appreciate the review so much! Love Sisterhood

Beoordeeld met 1 van de 5 sterren

Disappointing…

Disappointing…

Ordered a £240 coat and what I received was different to the picture - it had much smaller lapels and it looked quite cheap.

Not only have I been misled here, but returns are not free therefore I have to pay to get a refund for a product which is not what I ordered. Wowzers.

I won’t be ordering from Sisterhood again.

18 januari 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Hi Laura, we have sent you an email with a resolution for this situation. I'm really sorry you were disappointed with your item but we'd love to make this right!

Beoordeeld met 1 van de 5 sterren

Worst decision to buy from them!

Worst decision to buy from them!! I bought my very first wool coat (Mabe) from them during the Black Friday sales last year. It arrived after a few days and was too big. Since I’m based in the UK, I decided to exchange it for a smaller size. Paid the postage to send it back and they acknowledged receipt of the item early December. I waited for 2 weeks and had no update so I emailed them. Their customer agent (Molly) said that the exchange was not recorded in the system so she did it for me and said it’d be dispatched by 8th Jan. I got the email saying an order was created but since then, radio silence. I’ve sent them an Instagram dm and multiple emails to get an update and heard nothing back. 2 months and I still don’t have my item. Absolutely horrible service and now I’m planning to seek help from an ombudsman and take things to court!!

17 januari 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Hi Elaine, we have sent you an email regarding your review as we have the exchange item showing as delivered to you. We'd love to see if there's anything else we can do for you.

Beoordeeld met 5 van de 5 sterren

Love love LOVE this brand

I love this brand a LOT. I get so many compliments every single time I wear anything from Sisterhood. I swear the collections keep somehow getting better and better... Fully obsessed <3

17 januari 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Thank you so much Lucy, we appreciate the review so much! Love Sisterhood

Beoordeeld met 5 van de 5 sterren

I am so thrilled with my coat purchase!

I am so thrilled with my coat purchase! I've been looking for a good quality, sustainable wool coat, from a small business, at a affordable price for a while now and my purchase has ticked all the boxes. It's great quality and the customer service has been amazing. Highly recommend this business!

8 januari 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Thank you so much Daisy, we appreciate the review so much and so pleased you love the coat! Love Sisterhood

Beoordeeld met 5 van de 5 sterren

I LOVE Sisterhood

I LOVE Sisterhood, the clothes are timeless and are such good quality. It's rare to find clothes that last and are worth the price.
It's also great supporting a small vegan friendly company.

8 januari 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Thank you so much Louise, we appreciate the review so much! Love Sisterhood

Beoordeeld met 5 van de 5 sterren

A lovely independent brand

A lovely independent brand! Amazing pieces at a great price point compared to so many other similar brands.

Love the fact this is run by 1 woman too!

30 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fab quality and long lasting

Recently ordered a few bits from Sisterhood - all absolutely gorgeous and quality fabric. Have had clothes from here before and all have lasted so well! Love xx

15 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Chic timeless collections ❤️

My fave brand for timeless contemporary pieces for building a chic capsule collection ❤️🙏 I LOVE the current collection, excited to wear my new pieces ❤️ I also went to the last sample sale, well worth it if you can and the sisterhood girls are gorge ❤️

14 januari 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Thank you so much Gina, we appreciate the review so much! Love Sisterhood

Beoordeeld met 5 van de 5 sterren

Amazing customer service!

Amazing customer service!! Love the brand and the quality of the clothes. Would highly recommend!! 🫶🏼

1 januari 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Thank you so much James, we appreciate the review so much! Love Sisterhood

Beoordeeld met 5 van de 5 sterren

Just obsessed with the whole…

Just obsessed with the whole collection, but just got the Brianna goat and it’s really quality fabric and fits like a glove.

4 januari 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Thank you so much Emma, we appreciate the review so much! Love Sisterhood

Beoordeeld met 5 van de 5 sterren

Such a lovely brand and great customer…

Such a lovely brand and great customer service! I ordered the Yana trouser in the black pinstripe but they were too big when they arrived. I emailed customer service as I was worried the size down would be too small. They were so so helpful in describing the fit and sizing, so I exchanged and they are perfect!

6 januari 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Thank you so much for your review, Love Sisterhood

Beoordeeld met 5 van de 5 sterren

Love love love

Love love love!

I have been been a Sisterhood customer for quite some time now. I love the designs, and the quality of the pieces is always exceptional. I've received numerous compliments on my new outfits, and I'm excited to add more Sisterhood pieces to my wardrobe.

Customer service was super helpful and ensured my order was perfect.

I highly recommend!!

10 januari 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Thank you so much for your review, Love Sisterhood

Beoordeeld met 5 van de 5 sterren

Quality of clothes is fab and long…

Quality of clothes is fab and long lasting. They also wash well. I had to return some trousers for a different size over Christmas and received great customer service too.

20 december 2024
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Thank you so much for your review, Love Sisterhood

Beoordeeld met 5 van de 5 sterren

I am so obsessed with sisterhood

I am so obsessed with sisterhood. No joke but about 50% of the clothes I actually wear on a regular basis are from here. I decided a couple of years ago to stop buying cheap bad quality clothes and invest in great quality sustainable fashion and create a capsule wardrobe of clothes i will actually wear again and again. The quality and design of the clothes are amazing, the customer service is wonderful when I've needed some help with an order and I love that the brand is sustainable fashion. 10/10 never regretted a purchase and i've got all my friends buying from here too! <3 keep doing what you're doing - credit where credit's due from a fashion lover x

3 januari 2025
Review zonder uitnodiging
Logo SISTERHOOD

Antwoord van SISTERHOOD

Thank you so much for your review, Love Sisterhood

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