Your shipping advertisement is a lie. It does not ship out in 2 business days. It's 5-7 business days before I even get a tracking number (which I still haven't got). And then there's the fact that ev... Toon meer
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Lees wat reviewers zeggen
I rated this on customer service only. I have just started at lowest dose with B12 so basically 0 chances of loosing weight this month. However I do have faith that I need to hang in there. So far I'm... Toon meer
Well for my first transaction with Embody I feel that the process was easy, the providers and customer service was amazing and they responded very quickly. Praying the pricing doesn’t increase with do... Toon meer
False advertising in price after stating I can’t afford the extreme increase they offered a lower price. So in meaning they could offer it at the lower initial price. Yet they price gouge. This is... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door. With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Weight Loss Guarantee
Geschreven door het bedrijf
- We're committed to your goals, together!
- If you follow your Embody program and don’t see meaningful progress in the first 6 months, we’ll make it right with our 100% satisfaction refund policy.
Contactgegevens
1811 Silverside Road, Suite 260, 19180, Wilmington, Verenigde Staten
- 4694593723
- support@mail.withembody.com
- joinem.co
3,3
Gemiddeld
228 reviews
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Antwoord van Embody
Yay Tonya - 10/10 is amazing and what we like to hear!
Two weeks in I have lost ten pounds
Two weeks in I have lost ten pounds. The product arrived quickly with great directions. And having answers to my questions readily available is great!
21 juni 2026
Review zonder uitnodiging
Antwoord van Embody
Wow! Congrats on that milestone Stephanie. Really impressive.
I was satisfied with the process and…
I was satisfied with the process and the information gathered before a plan was made.
10 juni 2026
Antwoord van Embody
That's great to hear. Starting with a plan is so important and such a crucial part of the experience and journey!
So far the process has been easy &…
So far the process has been easy & effective. Was able to do zoom call to dr- medicine arrived timely manner & easy instructions. Only thing the price after the first month of the intro price was a little shock but customer service was able to help
15 juni 2026
Review zonder uitnodiging
Antwoord van Embody
So glad we were able to help you out Shanna - we really appreciate you and wishing you the best on your journey!
The Dr approved me for 12 mg, but sent 10 mg
The Dr approved me for 12 mg. Then the script was put in for 10 mg. I have no recieved yet, but ive reached out with 8 messages to different support ways and ive got no response. I paid $300 I dont want a dosage that ive been on and is not working when the dr approved me for a higher dosage.
17 juni 2026
Review zonder uitnodiging
Antwoord van Embody
If there is a discrepancy between the dosage you expected and what was prescribed, we understand how important it is to get clarity before your medication ships. We also recognize how frustrating it can be to feel like you're not getting a response after reaching out multiple times.
Our team is reviewing your account and will be reaching out directly to take a closer look at your concerns. We want to make sure your treatment plan is accurate and that any questions regarding your prescription are properly addressed.
Thank you for bringing this to our attention. We appreciate the opportunity to make things right.
Great Experience
Prescription arrived on time and contained everything I needed to get started
6 juni 2026
Review zonder uitnodiging
So far so good
So far, it's been amazing. Great communication. Prompt delivery. Competitive pricing.
20 juni 2026
Review zonder uitnodiging
I had a 6 month supply ordered from Em…
I had a 6 month supply ordered from Em or Embody, shipped by Epiq Scrips. Em based in Delaware, Epiq based in Texas.
Charged my cc $1254.00. Embody says pills coming in TWO Shipments. Why only get 30 days now???? They did not ship all of the pills they said they did. They said they shipped 77 pills. NO THEY DID NOT.
DO NOT LISTEN TO THEM. THEIR DOSAGES ARE INCORRECT (6MG TO START????) AND THEY DO NOT HAVE A NUMBER WHERE YOU CAN EVEN CALL THEM OR THE PHARMACY.
Got a 30 day supply in the mail. Starting dose of 6 mg which I read is inappropriate.
Contacted company 3x, sent pix of bottle, envelope it came in.
Response of Em is that pharmacy said it shipped what provider ordered.
Go pound sand.
Really, so I get 30 day supply of inappropriate dosage for $1254.
I think that is WICKED expensive.
They told me they couldn't do anything.
So their provider and their pharmacy doesn't work for them?
I protested charge on cc but I'm sure it won't be resolved in my favor.
I will cancel this credit card before I pay a dime for this.
I'm retired and rich so I don't need good credit anyway!!!
tldr: didn't get what my credit card was charged.
2 juni 2026
Review zonder uitnodiging
Antwoord van Embody
We're sorry to hear you're frustrated. We take concerns regarding prescriptions, fulfillment, and billing very seriously and would like the opportunity to investigate the claims made in this review.
At this time, we have been unable to locate an account matching the information provided. We previously sent a request for additional information through Trustpilot but have not yet received a response.
We remain willing to review your concerns and investigate the matter thoroughly. If you are a patient, please respond to our Trustpilot request with the information needed to identify your account so we can assist further.
Our team is committed to resolving legitimate patient concerns, and we welcome the opportunity to do so here.
Beginning
As of right now, things are great, price hopefully stays the same like advertised, I will be on my third week. I haven't been on it long but so far so good, my food noise has quieted down. I'll write another review in about 3 months
20 juni 2026
Review zonder uitnodiging
I WAS ROBBED.
I’ve contacted them 3x. They said pharmacy shipped what provider proscribed.
I ordered 6mos of gum.
I got 30 days of pills.
$1254 for 30 day supply. 6mg to start?
Never have I been so robbed. They said no refunds and go away.
There is no GUARANTEE OF ANYTHING. I WAS ROBBED.
13 juni 2026
Review zonder uitnodiging
Antwoord van Embody
Update:
Thank you for responding to our request for additional information. We have thoroughly reviewed the name, email address, and phone number you provided and, unfortunately, have been unable to locate any account, order, communication history, or purchase associated with the information provided.
Based on our review, we believe there may be some confusion with another company. However, if there is additional information that could help us locate your account, we would be happy to continue investigating.
We take all concerns seriously and have made every effort to identify and review the account referenced in this review. At this time, we have been unable to verify that this experience occurred with Embody.
___
We're sorry to hear about your experience and understand why you're upset.
We take concerns regarding prescriptions, fulfillment, and billing very seriously. At this time, we've been unable to locate an account matching the information provided in your review, and some of the details described do not appear to match the services currently offered through our platform.
We have sent a request for additional information through Trustpilot so that we can investigate further. If you are a patient, we would genuinely like the opportunity to review your account, understand what occurred, and address any concerns.
We look forward to hearing from you and working toward a resolution.
so far so good its going on first week…
so far so good its going on first week and its reduced significantly my hunger and appetite love how we get information as we go along with our process. delivery was fast and great service
12 juni 2026
Perfect. No side effects. So exciting.
So I received my trizeptide on a Friday and started on Saturday. My first week on my new journey i have lost 14 lbs.
Im on my second week and so excited. I've had NO SIDE EFFECTS.
19 juni 2026
Review zonder uitnodiging
Shipped overnight while I was on…I've already sent you a message th=ough your porta)
Shipped overnight while I was on vacation and whole shipment was ruined by the time I returned you shouldallow customer opportunity to delay shipping. Ov÷r a $1,000 wasted
11 juni 2026
Review zonder uitnodiging
Antwoord van Embody
Stephanie, we can see why you’d be upset. Coming home from a trip expecting to start or continue your treatment only to find your shipment sitting there waiting for you is incredibly frustrating.
Temperature-sensitive medications require careful handling, and we understand your concern about receiving a package after being away. We also appreciate your feedback about having more control over shipment timing, as that’s valuable input for our team.
When you have a moment, please send us a message through the patient portal so we can review your order and take a closer look at the situation. We’d like the opportunity to better understand what happened and see how we can help.
Embody not to be trusted to work with you/Embody as Trust Pilot and…
I went w/Embody as Trust Pilot and WebMD rated them well. Customer service was eager and helpful. But I have been on trizepitide quite awhile. On 12.5 dose last 3 months. Ready to go up. My price on Embody went from $129 to $249. I figured due to higher dose but no! Embody's "plan" for me was to start over at 2.5 ml. Ridiculous!
I have cancelled my order. It has not yet shipped. But I was notified by my credit company they put the $667 through. Hope this can be settled amicably w/out my declaring "fraud". DO NOT ORDER FROM THIS COMPANY.
Update: This company won't guarantee me it will keep or up my dosage without my paying first (and not knowing what I'm getting). I wish I could say we worked it out and give Embody a good review but I am now out of product, and have no provider.
17 juni 2026
Review zonder uitnodiging
Antwoord van Embody
Thank you for sharing your experience. We can understand why this situation would be frustrating.
It sounds like there were concerns around both your treatment plan and billing, and we appreciate you bringing those concerns to our attention. We know how important it is to have clarity around medication recommendations, pricing, and order status before moving forward with treatment.
Please send us a message through the patient portal so our team can review your account, discuss the provider’s recommendations, and address any billing concerns. We’d appreciate the opportunity to take a closer look and help work toward a resolution.
Responded to all of my emails and…
Responded to all of my emails and worked with me to make the price reasonable!
13 juni 2026
The approval process and shipping times…
The approval process and shipping times were fast and seamless. I have been very pleased with this company!
2 juni 2026
Review zonder uitnodiging
Wrong dosage
I told you guys that 2.5 is too low of a dosage for me. I chatted via text with my representative and she said she would look into it. She didn't get back in touch and I was sent the 2.5 dosage anyway. Waste!
12 juni 2026
Antwoord van Embody
Thank you for sharing your experience. We can definitely understand why you’re frustrated.
It sounds like you raised concerns about the dosage before your order shipped and were expecting an update after speaking with our team. Receiving the same dosage anyway would be disappointing, especially when you were trying to address it ahead of time.
Please send us a message through the patient portal so we can take a closer look at your account and the conversations surrounding your order. We’d love the opportunity to better understand what happened and help get this sorted out for you.
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