Midi Health Reviews 1.272

Dr. Felicia has been incredible in helping me navigate this “pause” phase of life. She truly takes the time to listen, understand how I’m feeling, and makes me feel heard and supported every step of the way. Her approach is thoughtful, compassionate, and personalized, which has made a huge difference for me.

Working with Midi has honestly been life-changing. I’ve seen a significant improvement in how I feel day to day, both physically and emotionally, and I finally feel like myself again. I’m so grateful to have found this level of care and support during this stage of life.

Christin has been absolutely wonderful as my provider. She truly listens to everything, provides options for evaluation and treatment, and explains thoroughly. I have seen multiple physicians in person, such as primary care, GYN, and dermatologist, and I have voiced my concerns to all of them with no answers and no help. Christin has done more for me than any provider I have seen (and I’ve seen them for several years).

Ease of setting up the appointment and the care of the nurse.

Super cool experience with MIDI was a great provider Stephanie was and she actually listened more than talked. She had the answers or suggestions to any of my questions.

I love the MIDI experience. Ease in care, communication, and all-around attention to my needs. Each step along the way I had professional assistance from my first visit to each diagnostic procedure or test. 24/7 messaging with medical assistants and my PA made for no anxiety throughout this process. I’m forever grateful that MIDI practitioners are trained menopause specialists who know the real facts about HRT after breast cancer. I’m so relieved today and am feeling so good about my future.

Dr. Kim was very knowledgeable. She helped me with making the right choice. The prices was reasonable per month. Wasn’t nothing extra when it came time to pay overall great experience.

I appreciate that I was able to get my perimenopausal concerns addressed fairly quickly, but it ends there for me. The first appointment I booked had the time and date switched to a random time and date without inquiring as to my availability. I was then assigned a nurse practitioner, Ashley, who was not friendly - had zero personality and was stone faced during the three visits we did have. Now let’s talk about those visits - the technology didn’t work causing me to have to reschedule two of those three, which was incredibly frustrating. On top of that since they are virtual visits expect to pay about $200 each visit as they are not covered by insurance (and I have excellent insurance). This brings me to my last complaint. I’m assigned to Ashley who each time we have chatted, I’ve told I cannot do a meeting before 5 pm. She suddenly switched all my appointments to 4 pm and I see her schedule is now only till 5 pm every day. I am so frustrated I cancelled this last visit and will be having my GP take this over. It’s good for what it is, and to get started, but beyond that, it’s not worth the money or the aggravation.

I found MIDI health, after struggling to find a suitable provider to take over my HRT and menopause care, after moving to Massachusetts. I had dissatisfactory, even unpleasant, visits with two different gynaecologists. Neither we’re interested in answering my questions and didn’t seem to know much about menopause care. My first visit with MIDI health was very different. My provider was exceptional, she listened with empathy and answered my questions in a professional manner. I won’t be seeking menopause care from anywhere else. Thank you so much for making this journey that little bit easier with your compassionate patient-centred care.

Overall great experience. The nurse practitioner was knowledgeable and thorough. The reason for the 4-state instead of 5 is I would like to be able to receive their topical DHEA/estrogen compounded medication in a 90 day supply. They only have it in a 30 day supply which has a $10 shipping charge each time. The medication works and I like it, but having to order it monthly is annoying especially since all my other medications are for 90 days at a time.

I was listened to and heard. I finally felt like I was talking to someone that actually knew about perimenopause. She even sited medical journals to indicate why it is safe for me to be on HRT right now. I feel like there is hope to not feel this way anymore now and I am so grateful for her care. The next day I got my medicine and was able to start taking it. Thank you Midi Health!

Midi health is awful to work with! I had one visit with a provider who prescribed me a new medication which required a prior authorization with my insurance. Midi health was SO DIFFICULT to get a hold of to get the prior authorization completed! I tried contacting them via phone, the patient portal, and the support email. They finally sent a form to my insurance, but then it was for the wrong state! I once again could NOT GET A HOLD OF ANYONE! It has been more than 3 weeks and STILL NO RESPONSE. I cancelled my next appointment. I am going somewhere else. THEY CLEARLY DO NOT CARE ABOUT THEIR PATIENTS!

Expensive and little help.
My insurance didn't cover anything. Had to pay t $150 for a 15 minute conversation that offered little advice or solutions. I felt railroaded into accepting a prescription I never heard of with no opportunity to ask in-depth questions or look at possible other solutions. After meeting, dug into the recommended medication, and decided I did not want to take it, plus insurance didn't cover that either. My clinician merely responded with 'sorry you feel that way, I tried my best." Out $400 and am no further along. Midi preys on women looking for help.

I waited for three weeks to get an appointment. I was very excited because I’d heard great things. There were multiple reminders with prompts like, fill out your health questionnaire within 24 hours or your appointment will be rescheduled. After logging on and waiting for 20 minutes, I tried calling the tech-support. After my first attempt, the provider texted me from a number that I couldn’t text back on. She said that she was running a few minutes late. After waiting for 25 minutes I spoke to an AI assistant who told me to log off and log on again. This too didn’t work so I called the number again and requested that the provider call me back when she was ready. There was no callback. They offered to reschedule the appointment for 5 AM the next day. I then emailed their tech-support and there was a standard answer saying that the provider may have had technical difficulties.

My clinician is concerned and shows understanding. She is not transactional. She explains things clearly and makes it easy to understand. She is the one that I feel free to ask any questions no matter how embarrassing the subject may be. I feel cared for and that my feelings about treatment matter.

After seeking perimenopause care from 3 other doctors, Midi was the only one that listened to all my symptoms and didn’t dismiss them. Within 30 minutes I had a prescription and was relieved to be taken seriously. All women deserve to be heard and believed.

My pharmacy is having trouble reaching Midi yet again on my second medication refill. I was hoping this wouldn’t happen again after waiting almost 3 weeks to receive the med the first round, and the stress of constantly trying to reach out to Midi for prior authorization before shipments got cancelled (3x). I went through portal and called countless times and only got one message that the team was working through it. If I don’t have a smooth experience with my refill I’ll be going elsewhere after 2+ years of great experience. Disappointing to see others on Reddit having same problems with prior authorization.

Latoya Rourke, my provider is wonderful. She is able to pick up from last discussion and follow through with my priority needs. I can tell she thoroughly review my health needs prior to the meeting and anticipate the plan of care to meet my health and wellness needs. thank you

I have been struggling with low libido for a couple of years, and I really appreciated the ordering of labs, and the results told me why I was feeling the way I was feeling. My NP helped me understand my lab test results and the care I would be getting from Midi to help me regain my libido! It was so nice to finally be heard by someone after a few years of asking my physicians for help.

I found it to be too impersonal. The nurse seemed to least interested and notes were scripted with no regards to educating the person. I feel talking to my obygn was so much better vs Midi. I don't recommend.

I looked into midi for weightloss, and was not satisfied by how you can contact them. I have been trying to cancel this account from day one, and they would not cancel. I cannot cancel for my self. They then send me a visit I did not schedule and if I dont show, its 55.00. I tried to speak to someone but no one answers or return calls. DO NOT USE THIS COMPANY.