We got our first puppy, whenever we went in there was a woman named Leah who has and is very helpful when we were confused with things like food. We were a bit worried as some dogs can be funny with... Toon meer
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Would have given more stars if it was possible. Our daughter's very elderly Bulgarian rescue recently became very ill. We took her to our vet who prescribed three different types of tablets for her bu... Toon meer
Used to go to Jolly’s pet shop a lot I’ve noticed how expensive they are really getting especially the bones the treats I was in there yesterday and I couldn’t believe they are literally double the p... Toon meer
Great friendly and knowledge service every time, all the staff are lovely. They always ask about my pup and love her to visit offering fuss and treats. Prices are affordable and items well stocked amd... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contactgegevens
BW House, 1 Lea Road, EN9 1AS, Waltham Abbey, Verenigd Koninkrijk
- 01992 703010
- jollyes.co.uk
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The staff is really nice helpful and…
The staff is really nice helpful and always up for advising> As to pricing they are really good and offer a wide range of products and always launch projects for donation to struggling shelters
Staff are alway welcoming and friendly
Staff are alway welcoming and friendly. Happy to help with any enquiries and helped me pick the best food for my GSD with allergies
Staff were very helpful
Staff were very helpful, they had a very good knowledge on products.
Very polite and welcoming but the…
Very polite and welcoming but the customer service is excellent.
Omg jolly is the best
Omg jolly is the best . Epically if u get the app you get money off . They always got good deals . The staff is kind ,friendly, very helpful. It's a pleasure going
Went into the Barnsley store asking…
Went into the Barnsley store asking about treats for my puppy- Alex was so helpful- and knowledgable, giving me different options and the reasons for each one.
If you visit this store and u sure of something- ask for Alex!
(He also cleaned up Edwards wee!)
Always friendly helpful staff and…
Always friendly helpful staff and usually have a good selection and good pricing too.
Staff are always courteous
Staff are always courteous, helpful and well presented.
My dog loves this place especially pick n mix dog treats eg; rabbits ears etc I say pick 1 to him he ends up self picking about 4 or 5 lol 😆
Great staff
Staff alway loverly and helpful my cats love ther treats they are always fully stocked with ther favs
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Not so good these days …
Not so good these days having stopped selling loose millet spray and selling it pre packed is more expensive . Reluctant to go there now

Antwoord van Jollyes The Pet People
Andy went above and beyond tonight to…
Andy went above and beyond tonight to find me a water feeder for my chickens in an emergency mission !!!! An absolute credit to your company !! There were non on the shelf but according to stock there was one left!!! He searched everywhere and finally found it in the corner of the store under a load of boxes!!!! Too often staff in other businesses fob us off especially at closing time but NOT Andy !! Recognition is definitely needed! Thanks so much for saving the night!!! 🎉
Knowledgeable staff
I stopped into Jollyes even though it's not my usual pet shop, and I'm really glad I did. Dylan was incredibly knowledgeable and took the time to help me choose the right dog food (for a fussy 16year old). He answered all my questions, explained the different options clearly, and made the whole experience easy and stress-free. Excellent customer service from someone who clearly knows their products. I'll definitely be happy to shop here again. Thanks, Dylan!
Great staff at Poole branch
Great staff at Poole branch, particularly Jayden, who is friendly and knowledgeable, great choice of products too!
I buy my raw food from here
I buy my raw food from here for my dogs. Great range of priducts and very friendly and helpful staff. They also award customers money off vouchers when you use their app in store.
The quality of Pet food and the range…
The quality of Pet food and the range of products is just great.
My dog loves the range of Raw.
We are part of the pet club also.
What we love the most is the cheery disposition of Andrew on Checkouts who always greets you with a wry smile and a laid back approach if there is any more than 3 in the queue...lol.
Great stuff.
Great shop
Great shop, products for dogs are extensive, good staff who have knowledge, i spend to much money in here because of the choices, my dog loves it, definitely worth a visit if you have an animal baby
jollyes
Well I like jollyes, reasonable prices, plenty of choice staff are always happy to help and with a smile

Antwoord van Jollyes The Pet People
Never enough staff in the shop
Never enough staff in the shop. The staff are lovely but they have so many jobs to do on minimal people . It’s hard to give a 5 star rating

Antwoord van Jollyes The Pet People
Derby Wyvern New Store July 10 2026
Derby Wyvern New Store July 10 2026
PAID A VISIT. FOUND TO BE A VERY SMALL STORE. VERY TIGHT NARROW AISLES EVERYTHING LOOKS ON TOP OF YOU. WOUKDNT BE IDEAL FOR PEOPLE WITH MOBILITY ISSUES OR CHAIRS. STAFF MEMBER STRUGGLED NAVIGATING A PALLET TRUCK AROUND. PRICING CORRENTLY OPENING OFFERS WHICH WOULD MAKE STUFF CHEAPER. BUT BASE PRICE THEY ARE DEARER THAN PETS AT HOME ETC.
MAYBE IN TIME IT'LL BE A WELCOME ADDITION

Antwoord van Jollyes The Pet People
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