Atrocious customer support. 17 days to respond! Then a miserly 10% discount to order again albeit way too late! You would think a gifting company would be attentive to order errors and underst... Toon meer
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Lees wat reviewers zeggen
We received our paper promptly with care. They even went the extra mile to personalise a message to me and upgrade the delivery with no extra cost . Would definitely buy again in the future from them.... Toon meer
Bedrijf heeft geantwoord
Great product! We got a blue plaque as a going away gift to a friend, who absolutely loved it. I was pleased with the quality and speed of production. The delivery service that was used was not reliab... Toon meer
Bedrijf heeft geantwoord
I’ve ordered many items from Jonny’s Sister over time, and every single one has been absolutely perfect. The quality is always fantastic — beautifully made, thoughtfully packaged, and exactly as d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Jonny's Sister is your go-to for unique and personalised gifts that create a lasting impression. Our mission is to make gifting more meaningful by providing a diverse collection of bespoke items for every occasion. We specialise in crafting a wide range of thoughtfully designed products, from custom-made homeware to embroidered apparel, ensuring you find the perfect present for everyone you love. Whether you're celebrating a milestone like an 18th or 60th birthday, a christening, a new home, or a wedding, our collection has something special. We offer memorable gifts for him, her, mum, dad, grandparents, and even for babies and children. Our products include everything from personalised travel accessories and insulated cooler bags for the frequent traveller to bespoke letter cushions and gardenware for the home lover. We even have personalised kids animal jumpers and gifts for baking and sports lovers. Every one of our sentimental gifts is a unique creation, handcrafted with care. We use high-quality engraving and embroidery to ensure your gift is not only one-of-a-kind but also built to last. We are dedicated to helping you create a heartfelt gift that will be cherished forever. Explore our collection of bespoke gifts today and discover how easy it is to find the perfect gift for every special occasion.
Discover Jonny's Sister!
Geschreven door het bedrijf
- Jonny's Sister is your go-to for unique and personalised gifts. We offer a diverse range of items for every occasion, including bespoke accessories, homeware, and lifestyle products. Our collection features everything from travel bags and embroidered cushions to gardenware and amazing wedding gifts. We're dedicated to helping you create the perfect, one-of-a-kind gift that leaves a lasting impression.
Our Promise
FREE Delivery Worldwide
Yes – we offer free delivery worldwide!
Free delivery thresholds:
UK: Over £50
Europe: Over €130
USA & Canada: Over $100
Australia: Over $200
Hong Kong, China, New Zealand & Rest of World: Over $150
Tip: If your order is just under the threshold, adding one more item could qualify you for free shipping!
Contactgegevens
PO Box 9438, BH15 9HR, Poole, Verenigd Koninkrijk
- support@jonnyssister.com
- jonnyssister.com
Discover amazing gifts today
4,2
Goed
236 reviews
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Great Customer Service
The personalised apron I ordered had a spelling mistake which turned out to be a typing error on my part on the online order form. However, after flagging my issue, I received a fast track response apologising and committing to send a replacement apron free of charge.
27 oktober 2025
Antwoord van Jonny's Sister
John,
We appreciate you taking the time to share your experience. We're glad we could quickly resolve the issue with your personalized apron and provide a replacement at no extra cost. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Perfect thanks
The bag is beautiful and of a really good size. It arrived in good time and looked very much like the picture. All in all just what was needed, thanks
13 oktober 2025
Antwoord van Jonny's Sister
Helen,
We're happy to hear that the bag met your expectations! We appreciate you letting us know that it arrived promptly and matched the picture. Thanks for your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Bit disappointed
Lovely blanket but a bit disappointed the wording isn't sewn in and is just printed on top. Also that such a pricey item didn't come in a box - when clearly it's a present for someone. I think £80 is a lot bearing these two things in mind.
26 oktober 2025
Antwoord van Jonny's Sister
Paula,
We appreciate your feedback on the blanket. We're sorry the printed wording and lack of gift packaging didn't meet your expectations. We'll review your comments as we consider improvements. Thank you for bringing this to our attention.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
I love these blankets so much
I love these blankets so much. They look really smart and the delivery was so quick’
24 oktober 2025
Antwoord van Jonny's Sister
Kelly,
We're so happy to hear that you love the blankets and that they look smart! We're also glad the delivery was quick. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Don’t worry like I did!!
Customers should be aware that when they place your order, the confirmation email shows the ‘example’ plaque, so I thought that was what I was going to receive. I immediately emailed customer support and they reassured me that was not the case. They responded within minutes, the plaque I received is PERFECT.
Maybe the IT peeps should warn customers this happens????
23 oktober 2025
Antwoord van Jonny's Sister
Chrissie,
We appreciate your feedback and are glad the plaque is perfect. We'll look into the confirmation email issue you encountered. It's great to know our support team could quickly reassure you!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Antwoord van Jonny's Sister
Drew,
I’m really sorry to hear about your recent experience and appreciate you taking the time to share your feedback.
We would love the opportunity to understand more about what went wrong and see how we can make things right.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
First class. all we could have hoped for and…
Was all we could have hoped for and more. Very well presented. We are very pleased withe it. It will be a real surprise for the intended recipient.
20 oktober 2025
Antwoord van Jonny's Sister
john pottinger,
We're happy to hear that the presentation met your expectations. It is wonderful that you are pleased with your purchase, and we appreciate your positive feedback. We hope the recipient loves it!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
BRILLIANT!!
Ordered a heritage sign, came fast and looked really professional thanks!
18 oktober 2025
Review zonder uitnodiging
Antwoord van Jonny's Sister
Hugues,
We're happy to hear that your heritage sign arrived quickly and met your expectations for professional quality. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Beautiful keepsake
Ordered a personalised gift for my husband, he loved it! Arrived in good time and very good quality. Beautiful keepsake
9 oktober 2025
Review zonder uitnodiging
Antwoord van Jonny's Sister
Ails,
We're happy to hear that your personalized gift was a success! It's wonderful to know that it arrived promptly and the quality met your expectations. Thank you for your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Superb
Efficient, delivered promptly, durable hard-wearing weather-resistant material, you would be forgiven for mistaking them to be an official English Heritage plaque!
16 oktober 2025
Antwoord van Jonny's Sister
Philip,
We're happy to hear that our product was delivered promptly and that its durable, weather-resistant material met your expectations. Thank you for your positive feedback; we appreciate it!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
I ordered a blanket with a gift box
I ordered a blanket with a gift box. The blanket did arrive eventually bit I never received the gift box despite email to ask for the box money to be reimbursed. The blanket is gorgeous and well made.
3 oktober 2025
Antwoord van Jonny's Sister
Sarah,
Thanks so much for your feedback! I’m really sorry to hear the gift box didn’t arrive with your order. We’ll be in touch with you shortly via email to look into this and get it sorted.
Jonny's Sister
Antwoord van Jonny's Sister
Charlotte,
We're so happy to hear that you're very pleased with your purchase! Thank you for sharing your positive experience with us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Beautiful personalised gifts and outstanding quality!
I’ve ordered many items from Jonny’s Sister over time, and every single one has been absolutely perfect. The quality is always fantastic — beautifully made, thoughtfully packaged, and exactly as described. You can tell that real care goes into everything they create.
The personalised touches make each item feel so special, whether it’s for myself or as a gift. Every order has arrived promptly and in lovely packaging, which makes the whole experience even better.
I’m genuinely so impressed with Jonny’s Sister — they’ve become my go-to for gifts and keepsakes. You’ve got a loyal customer for life!
22 oktober 2025
Review zonder uitnodiging
Antwoord van Jonny's Sister
Joanna ,
We're happy to hear that you've consistently had perfect experiences with our items. It's wonderful to know the quality, packaging, and personalization have resonated with you. We appreciate your loyalty and are so glad we've become your go-to for gifts!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Super quick delivery
Super quick delivery, great gift when you don’t know what to get!
20 oktober 2025
Review zonder uitnodiging
Antwoord van Jonny's Sister
Klaudia,
We're happy to hear that the delivery was quick and that our product made a great gift! Thank you for your positive feedback; we appreciate it!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Good product
29 september 2025
Antwoord van Jonny's Sister
Stephen,
Thank you so much for your kind review! We're really pleased to hear you’re happy with the product. If there's ever anything more we can do or if you have any feedback, we're always here to help.
Jonny's Sister Team
Gift for celebrating achievement
Quick delivery, high quality finish to the blue plaque. Very pleased with the quality of product, hope the 80th birthday recipient is as well. Highly recommended if you want an unusual present for someone who deserves recognition.
9 oktober 2025
Antwoord van Jonny's Sister
Hi Robert,
We're happy to hear that you are pleased with the blue plaque's quality and quick delivery! We appreciate your recommendation and hope the recipient enjoys their unique 80th birthday present.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Antwoord van Jonny's Sister
Ian,
Thanks so much! We really appreciate your kind words — always here if you need us 😊
Jonny's Sister Team
Order not received
Don’t bother to order from this website. It’s a scam.
4 oktober 2025
Review zonder uitnodiging
Antwoord van Jonny's Sister
Hi Pisica,
We’ve requested more information as we can’t locate an order under your name.
In the meantime if you can get in contact with our Customer Experience Team we would love to hear from you so we can make sure your item arrives with you.
Thank you
Jonny's Sister
Very Happy Customer - The items I ordered arrived so quickly…
The items I ordered arrived so quickly and they were just perfect. So happy with them. Thank you.
22 september 2025
Antwoord van Jonny's Sister
Valerie,
We're so happy to hear that your order arrived quickly and met your expectations! We appreciate you taking the time to share your positive experience with us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
The end product is great quality ...
The end product is great quality and a welcome gift, that is why am a repeat customer.
However as it transpired I ordered something a little bespoke, only by chasing and questioning was I able to get the item finished and sent out. No
communication about any delays or queries was forthcoming til I initiated.
That said when I did raise it I did get a customer service person who was able to assist.
3 oktober 2025
Antwoord van Jonny's Sister
James King,
We appreciate your repeat business and are glad the final product was well-received. We are sorry for the lack of communication regarding your bespoke order and any delays you experienced. We'll review this to improve our service. Thank you for your feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
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