Atrocious customer support. 17 days to respond! Then a miserly 10% discount to order again albeit way too late! You would think a gifting company would be attentive to order errors and underst... Toon meer
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Lees wat reviewers zeggen
We received our paper promptly with care. They even went the extra mile to personalise a message to me and upgrade the delivery with no extra cost . Would definitely buy again in the future from them.... Toon meer
Bedrijf heeft geantwoord
Great product! We got a blue plaque as a going away gift to a friend, who absolutely loved it. I was pleased with the quality and speed of production. The delivery service that was used was not reliab... Toon meer
Bedrijf heeft geantwoord
I’ve ordered many items from Jonny’s Sister over time, and every single one has been absolutely perfect. The quality is always fantastic — beautifully made, thoughtfully packaged, and exactly as d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Jonny's Sister is your go-to for unique and personalised gifts that create a lasting impression. Our mission is to make gifting more meaningful by providing a diverse collection of bespoke items for every occasion. We specialise in crafting a wide range of thoughtfully designed products, from custom-made homeware to embroidered apparel, ensuring you find the perfect present for everyone you love. Whether you're celebrating a milestone like an 18th or 60th birthday, a christening, a new home, or a wedding, our collection has something special. We offer memorable gifts for him, her, mum, dad, grandparents, and even for babies and children. Our products include everything from personalised travel accessories and insulated cooler bags for the frequent traveller to bespoke letter cushions and gardenware for the home lover. We even have personalised kids animal jumpers and gifts for baking and sports lovers. Every one of our sentimental gifts is a unique creation, handcrafted with care. We use high-quality engraving and embroidery to ensure your gift is not only one-of-a-kind but also built to last. We are dedicated to helping you create a heartfelt gift that will be cherished forever. Explore our collection of bespoke gifts today and discover how easy it is to find the perfect gift for every special occasion.
Discover Jonny's Sister!
Geschreven door het bedrijf
- Jonny's Sister is your go-to for unique and personalised gifts. We offer a diverse range of items for every occasion, including bespoke accessories, homeware, and lifestyle products. Our collection features everything from travel bags and embroidered cushions to gardenware and amazing wedding gifts. We're dedicated to helping you create the perfect, one-of-a-kind gift that leaves a lasting impression.
Our Promise
FREE Delivery Worldwide
Yes – we offer free delivery worldwide!
Free delivery thresholds:
UK: Over £50
Europe: Over €130
USA & Canada: Over $100
Australia: Over $200
Hong Kong, China, New Zealand & Rest of World: Over $150
Tip: If your order is just under the threshold, adding one more item could qualify you for free shipping!
Contactgegevens
PO Box 9438, BH15 9HR, Poole, Verenigd Koninkrijk
- support@jonnyssister.com
- jonnyssister.com
Discover amazing gifts today
4,2
Goed
236 reviews
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Very competitive price with additional…
Very competitive price with additional special offers. Very good value
28 november 2025
Antwoord van Jonny's Sister
Joanne,
We're happy to hear that you found our pricing competitive and a great value. Thank you for your positive feedback and for taking the time to share.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Ordered the princess piggy bank for my…
Ordered the princess piggy bank for my 4 week old Granddaughter.
It arrived very quickly. Very well packaged..I absolutely love it.
8 december 2025
Antwoord van Jonny's Sister
Sandie,
We're happy to hear that the princess piggy bank arrived quickly and in excellent condition for your granddaughter. We appreciate your positive feedback and are glad you love it!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Nice product but bad customer service experience and unexpected customs charges
The piggy bank itself is nice. However, it was delivered internationally and while it normally should be below the threshold for customs charges, there was no customs declaration on the package so I had to pay a €15 customs charge. I contacted the company about the extra charge and was fobbed off with a series of AI-generated responses.
2 december 2025
Antwoord van Jonny's Sister
Helen,
We appreciate your feedback on the piggy bank. We're sorry you experienced customs charges due to the lack of a customs declaration. We'll investigate this issue to improve our international deliveries. We also regret that our responses felt impersonal.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
First class service!
A wonderful product (blue plaque) & faultless service. I had ordered two identical items by mistake due a glitch in shopify.
After contacting Jonnys sister direct the issue was sorted swiftly & money also refunded swiftly!!
Excellent!
4 december 2025
Antwoord van Jonny's Sister
Granny J,
We're glad you enjoyed the blue plaque and that the ordering issue was resolved quickly. We appreciate your positive feedback regarding our service. Thank you!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
So disappointed
So disappointed. When I placed the order delivery was stated at Tuesday. One week later and no order! I’ve emailed customer service who were initially helpful but now no product and no response. Was purchased as a special gift and now no time for replacement.
…
Thank you for your reply - I have received the order and it’s just what I was hoping for. Great product, some issues with communication and delivery - thank you
2 december 2025
Antwoord van Jonny's Sister
Jo,
We're very sorry to hear about the trouble with your order and the lack of communication. We appreciate you bringing this to our attention. We'll investigate what happened and work to prevent similar issues in the future. Thank you.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Speedy delivery of a fantastic product
Speedy delivery of a fantastic product. The quality is great.
28 november 2025
Antwoord van Jonny's Sister
Stephanie,
We're happy to hear that you received your product quickly and that you are satisfied with its great quality. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Communication was great
25 november 2025
Antwoord van Jonny's Sister
Irene,
We really appreciate your kind words! 😊 we’re so pleased to hear you were happy with the communication.
Let us know if there’s anything we can help with in the future.
Jonny's Sister Team
Antwoord van Jonny's Sister
Ailie,
We're so happy to hear that you appreciate our plastic-free packaging. Thank you for your positive feedback and support!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Chuffed to bits!
My girlfriend loved the blue plaque I bought her for her birthday. It is of superb quality and looks fantastic. I was really impressed with the whole experience from Jonny's Sister. From selection to ordering to delivery, it was a real pleasure :-)
18 november 2025
Antwoord van Jonny's Sister
James,
We're happy to hear that your girlfriend loved the blue plaque! We're so glad you were impressed with the quality and that it looks fantastic. It's great to know that you found the entire experience a real pleasure. Thanks for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Great customer service
Great customer service, fast delivery and a really lovely bag.
18 november 2025
Antwoord van Jonny's Sister
Sarah,
We're happy to hear that you received great customer service and fast delivery. We're also glad you love the bag. Thanks for your feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Antwoord van Jonny's Sister
Gary,
We're happy to hear that you are pleased with the bag's quality and price, and that delivery was prompt. Thank you for your feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
excellent product!!!I ordered a blue…
excellent product!!!I ordered a blue plaque for my son.Easy order system and the plaque was with me within 5 days.Very pleased with the reulting product.Will be ordering again.
good job well done.
13 november 2025
Antwoord van Jonny's Sister
John,
We're happy to hear that the ordering process was easy and the blue plaque arrived quickly! We appreciate your positive feedback on the product and are glad you're pleased with the result. Thank you!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Piggy banks
I ordered three of the piggy banks and I absolutely love them. Great quality, very well packaged, beautifully printed themes and all at a very reasonable price. They will make great Christmas gifts and I will definitely be ordering from Jonny’s Sister in the near future. Customer service is also 10/10.
20 november 2025
Review zonder uitnodiging
Antwoord van Jonny's Sister
Lleucu,
We're happy to hear that you love the piggy banks! It's great to know the quality, packaging, and themes met your expectations, especially at that price. We appreciate your kind words about our customer service and your future order plans.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Very easy to order and prompt delivery.
Very easy to order and prompt delivery.
Great price too.
Thanks
6 november 2025
Antwoord van Jonny's Sister
Jacqui ,
We're happy to hear that you found our ordering process easy and our delivery prompt. We appreciate your positive feedback and thank you!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
I had a great experience with Jonny’s…
I had a great experience with Jonny’s Sister customer service. I had a personalised product that hadn’t come out properly and they couldn’t have sorted the issue out quicker. As special shout out to Moises who was incredibly helpful.
Will definitely recommend the company!
Thank you
Seann
3 november 2025
Antwoord van Jonny's Sister
Sean Mac Rory,
We're happy to hear that our customer service resolved the issue with your personalized product so quickly. We appreciate your recommendation and are so glad you enjoyed your experience. Thank you for your feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Antwoord van Jonny's Sister
Liz,
We're happy to hear that you received your order quickly and that it met your expectations. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Website stock
I placed an order for 3 items, their website said all my items were in stock. After waiting for 3 weeks for my order to be shipped, as it said one of my items was a pre-order, I contacted them only to find out that the item had actually been discontinued. If I hadn’t chased it I’m not sure how long I would have waited for my order to be shipped as they did not inform me of the discontinued item. On a positive note once I had managed so speak to someone and not just an AI agent I managed to swap the item and received my order a couple of days later.
31 oktober 2025
Antwoord van Jonny's Sister
Bev,
We appreciate you taking the time to share your experience. We're sorry to hear about the delay and the issue with the discontinued item. We're glad you were able to resolve the issue and receive your order quickly after speaking with someone.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
It would be nice if items were packaged…
It would be nice if items were packaged with some of the branding.
28 oktober 2025
Antwoord van Jonny's Sister
Jenny,
Thank you for your feedback. We appreciate your suggestion about including branding in our packaging and will consider it.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Exactly what I needed for my gift
Exactly what I needed for my gift, easy, to design, quick delivery
28 oktober 2025
Antwoord van Jonny's Sister
Tom,
We're happy to hear that our product met your needs! Thank you for your positive feedback regarding the design process and fast delivery.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
Bought a Heritage plaque for my mum
Bought a Heritage plaque for my mum. Quickly delivered and very happy with product. I look forward to her reaction when I give it to her in NZ.
28 oktober 2025
Antwoord van Jonny's Sister
Gilbert,
We're happy to hear that the Heritage plaque was delivered quickly and that you are pleased with it. We look forward to your mum's reaction when you give it to her in NZ! Thanks for your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
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