Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Toon meer
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Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Toon meer
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I am absolutely delighted with my purchase of bee earrings and pendant. They are designed beautifully, and I think they are very good value. Top marks for quality, and design, and they arrived nice an... Toon meer
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I bought a necklace, and it was lost by Royal Mail, but Jenny Brown at once send me a new one, and I am very greatfull for her service 🙏 The necklace is very nice and og very fine quality 🤩 Hanne f... Toon meer
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Bedrijfsgegevens
Over JOOLS By Jenny Brown
Geschreven door het bedrijf
Independent. Family-Owned. British Jewellery Since 1998.
JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.
Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.
In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.
Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.
Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.
Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.
Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.
All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.
We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:
Beautiful jewellery. Quality materials. Exceptional value. Personal service.
JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.
Customer Service You Can Rely On
Geschreven door het bedrijf
- We're committed.to our customers
- Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.
Our Jewellery Guarantee
“Our Guarantee. Your Peace of Mind"
Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.
Contactgegevens
69 Wilmslow Road, SK9 3EN, Wilmslow , Verenigd Koninkrijk
- 01625 526462
- hello@joolsbyjennybrown.co.uk
- joolsbyjennybrown.co.uk
4,9
Uitstekend
651 reviews
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Lovely website & quick delivery
Lovely website, easy to order and delivery so quick, jewellery was beautifully packed and was such a delight to receive
10 februari 2026
Antwoord van JOOLS By Jenny Brown
Thanks Kay , lok forard to seeing you again
Antwoord van JOOLS By Jenny Brown
Perfect ! Thanks Dolly
The quality is superb.My wife loved the…
The quality is superb.My wife loved the bumblebee. The packaging made it even more special and the purchase and delivery process was simple and quick. I could not have asked for more.
21 januari 2026
Antwoord van JOOLS By Jenny Brown
Thanks Alan
Antwoord van JOOLS By Jenny Brown
Great to hear Fiona
Bracelet was lovely
Bracelet was lovely, I'd already bought one for my daughter and liked it that much that I bought one for myself.
Well packaged and delivery was quick.
2 januari 2026
Antwoord van JOOLS By Jenny Brown
Thanks for ordering from us again
Lovely earrings
Lovely earrings bought for my daughter’s birthday. Easy to order and lots to choose from. Love the free gift bag and free pair of earring was a lovely bonus.
I was really touched by the welcome email from the owners. Nice personal touch. Would definitely buy again from Jools.
5 januari 2026
Antwoord van JOOLS By Jenny Brown
You are welcome , glad your experience was good
Excellent all round
Excellent all round, website easy to use with good choices, easy purchase, good communication via email. Delivery on time, beautiful earrings just as they look on website - a wonderful birthday present for my granddaughter - thank you
5 januari 2026
Antwoord van JOOLS By Jenny Brown
thanks Helen - we hope your grandaughter was happy with them
Excellent product
Excellent product , beautifully packaged arrived really quickly considering I made my order on Christmas Day, plus my wife is over the moon with the earrings , she should be as well , they are stunningly beautiful . Thank you very much, I’m sure I will be ordering again!
29 december 2025
Antwoord van JOOLS By Jenny Brown
Thank Andy - see you again
Great quality jewellery
Great quality jewellery, nicely packaged and received quickly - would recommend
29 december 2025
Antwoord van JOOLS By Jenny Brown
Great to hear Julia
Quality
Bought my wife a snowflake necklace and earrings for Christmas.The delivery arrived quickly and my wife was very impressed before opening the box as it just looked so good and of exceptional quality.she really was very happy with the gifts and thought i had spent a lot more than i did.The prices are very reasonable and i would not hesitate to buy again.All in all everything was a very pleasant experience.
17 december 2025
Antwoord van JOOLS By Jenny Brown
Thanks Steven - your feedback is noted
Fantastic product
So pleased with the quick delivery and my wife was blown away with the gift, fantastic product at a good price, really well packaged and presented really nicely, would recommend
10 december 2025
Antwoord van JOOLS By Jenny Brown
Thanks Paul
Really happy
Responded instantly to an e-mail query regarding stock and delivery times. Product exactly as described and well gift-wrapped. Arrived without delay. Good value with a quality free gift included.
11 december 2025
Antwoord van JOOLS By Jenny Brown
Great to hear !
Beautiful yet reasonably priced…
Beautiful yet reasonably priced earrings. Arrived quickly and very nicely packaged. Would definitely buy from this company again.
15 december 2025
Antwoord van JOOLS By Jenny Brown
Thanks Claire
Excellent Service and beautiful item
Very easy to contact. Delivery was swift. I'd purchased the wrong size ring but the customer service team sorted it out very efficiently and I received a replacement the next day.
The ring is lovely, very good quality. Am very pleased.
17 december 2025
Antwoord van JOOLS By Jenny Brown
We are pleased too - thanks for ordering with us
Beautiful earrings dispatched promptly
10 december 2025
Antwoord van JOOLS By Jenny Brown
Great to hear
Antwoord van JOOLS By Jenny Brown
Lovely to hear Carol
Fabulous, would buy again
Customer service by Jenny was super fast, friendly and helpful. I got my ring and it was beautifully packaged. Arrived quickly and I am very happy with the ring itself. It is beautiful.
1 december 2025
Antwoord van JOOLS By Jenny Brown
We look forward to it Melanie!
I asked the team if it was possible to…
I asked the team if it was possible to customise an item and they were all so incredibly helpful. Necklace arrived quickly and is absolutely beautiful. Andrew called me to update me and arrange delivery. Fantastic service and product. Thank you!
10 december 2025
Review zonder uitnodiging
Antwoord van JOOLS By Jenny Brown
Will let Andrew know about your feedback
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