Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Toon meer
Bedrijf heeft geantwoord
Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Toon meer
Bedrijf heeft geantwoord
I am absolutely delighted with my purchase of bee earrings and pendant. They are designed beautifully, and I think they are very good value. Top marks for quality, and design, and they arrived nice an... Toon meer
Bedrijf heeft geantwoord
I bought a necklace, and it was lost by Royal Mail, but Jenny Brown at once send me a new one, and I am very greatfull for her service 🙏 The necklace is very nice and og very fine quality 🤩 Hanne f... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
Independent. Family-Owned. British Jewellery Since 1998.
JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.
Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.
In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.
Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.
Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.
Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.
Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.
All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.
We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:
Beautiful jewellery. Quality materials. Exceptional value. Personal service.
JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.
Geschreven door het bedrijf
“Our Guarantee. Your Peace of Mind"
69 Wilmslow Road, SK9 3EN, Wilmslow , Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service delivered when said nice Christmas gift for my wife

Antwoord van JOOLS By Jenny Brown
Excellent service easy to order quick delivery, my order arrived and I was extremely surprised how beautiful my order was packed, the ring I ordered was perfect in every way the free pair of earrings I received are lovely, I’m looking forward to wearing them. I’d definitely order again from Jools by Jenny Brown. Thank you ☺️

Antwoord van JOOLS By Jenny Brown
I ordered a ring and got a free pair of matching earrings.
Both items when they arrived was beautfully wrapped.
Both items were beautiful i am really happy with my purchase i will definetly be purchasing more items in the future

Antwoord van JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown
Delivered well within time scale packaging is excellent looks really classy especially for Xmas present the goods look a fantastic product well presented Website easy to navigate

Antwoord van JOOLS By Jenny Brown
Earrings and gift packaging were beautiful. Definitely can’t complain and will buy again.

Antwoord van JOOLS By Jenny Brown
Second purchase from jools very happy with products and efficient delivery.

Antwoord van JOOLS By Jenny Brown
I THOUGHT I had ordered the correct size of ring. However, my choice wasn’t recorded for some reason (user error most probably) which meant the it defaulted to the smallest size. I was contacted by Jools before they despatched my order to double-check the size showing. I was able to correct the order. Very grateful that they checked and then confirmed that the correct size would be sent after the error was corrected.

Antwoord van JOOLS By Jenny Brown
Just received my yellow gold large hoop earrings today and I absolutely love them. Beautifully packaged and I also got a free complimentary gift bag with It! I would 100% recommend. Thankyou!

Antwoord van JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown
Great service. Beautiful earrings plus a free pair! Delivered quickly. I didn’t get the free gift bag but the box they arrived in was very nice.

Antwoord van JOOLS By Jenny Brown
Brilliant customer service, I had received the wrong size ring - not sure if my mistake or theirs, but within 2 days I received the correct size, included was the envelope postage paid for me to return the other ring. No problems a very easy return without any issues.
I love the ring looks very expensive 😊

Antwoord van JOOLS By Jenny Brown
I bought this as a special present for my daughter and she loved it. Very impressed with how quickly they were delivered and how nicely the earrings were packaged. Free studs was a nice touch too.

Antwoord van JOOLS By Jenny Brown
My items came promptly, beautifully packaged, but were much smaller/less substantial than l expected

Antwoord van JOOLS By Jenny Brown
Always packaged well.
Beautiful jewellery
Lovely ring and free earrings

Antwoord van JOOLS By Jenny Brown
Lovely communication re my order fabulous packaging looks amazing and the necklace is lovely

Antwoord van JOOLS By Jenny Brown
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.