JOOLS By Jenny Brown Reviews 

652
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Toon meer

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Beoordeeld met 5 van de 5 sterren

I bought earrings which are lovely and beautifully packaged. I got a lovely email from the owner Jenny thanking me for my order. Quick dispatch. Will definitely use again!

Beoordeeld met 5 van de 5 sterren

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am absolutely delighted with my purchase of bee earrings and pendant. They are designed beautifully, and I think they are very good value. Top marks for quality, and design, and they arrived nice an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel
  2. Sieradenontwerper

Over JOOLS By Jenny Brown

Geschreven door het bedrijf

Independent. Family-Owned. British Jewellery Since 1998.

JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.

Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.

In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.

Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.

Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.

Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.

Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.

All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.

We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:

Beautiful jewellery. Quality materials. Exceptional value. Personal service.

JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.

Customer Service You Can Rely On

Geschreven door het bedrijf

We're committed.to our customers
Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.

Our Jewellery Guarantee

“Our Guarantee. Your Peace of Mind"

Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

652 reviews

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4,9

Alle reviews

(652)

103 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Love it!

The jewels are amazing and packed with care. I will definitely buy from them again!!

1 september 2025
Logo JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown

Great to hear Noemi

Beoordeeld met 5 van de 5 sterren

This is the second time ive ordered…

This is the second time ive ordered from Jools. My fingers are so small, there was no problem ordering my size and delivery was so quick, packaging is beautiful, so pleased with my purchase. Will definitely be ordering again xxx.

1 augustus 2025
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Antwoord van JOOLS By Jenny Brown

Thanks Vanessa , and thanks for ordering with us again

Beoordeeld met 5 van de 5 sterren

All good

Fast delivery. Smooth buying process.
Lovely product

28 juli 2025
Logo JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown

Thanks Matt

Beoordeeld met 5 van de 5 sterren

Beautiful jewellery

Beautiful jewellery, lovely packaging and quick delivery. Can't fault them and would buy from them again.

28 juli 2025
Logo JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown

thanks Sally , we look forward to seeing you again

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, speedy delivery. Everything is beautifully presented. My wife loved the jewellery. Thank you. Will definitely be back.

28 juli 2025
Logo JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown

Great to hear David

Beoordeeld met 5 van de 5 sterren

Very helpful and fantastic customer…

Very helpful and fantastic customer service ! Packaging was outstanding and my ring looks beautiful i have had several compliments. Highly recommend . Will definitely be ordering again!

25 juli 2025
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Antwoord van JOOLS By Jenny Brown

Will pass your kind words on to our customer service team! Thanks again

Beoordeeld met 5 van de 5 sterren

Fabulous customer service

Beautiful ring and earrings arrived very quickly, wonderful customer service when the ring needed to be exchanged.
Will be highly recommending to family & friends.

16 juli 2025
Logo JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown

Thanks Jackie , we have special offers for friends and family

Beoordeeld met 5 van de 5 sterren

Very easy to navigate the site

Very easy to navigate the site, this is my 4th piece of Jools Jewellery and I have to say I'm impressed with the design and quality of CZ's in the rings....I love them! They have a unique design that makes them stand out without being over the top. Very classy looking and would leave others wondering if they are massively expensive!
The only thing I would like to see is a PayPal option to pay.

17 juli 2025
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Antwoord van JOOLS By Jenny Brown

thanks for your feedback Barbara , we value your repeat business

Beoordeeld met 3 van de 5 sterren

It is a lovely product but they…

It is a lovely product but they promised to send a gift with my purchase which I did not receive.

14 juli 2025
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Antwoord van JOOLS By Jenny Brown

thanks for the review, we promptly responded and sent you the complimentary earrings , we trust they were well received

Beoordeeld met 5 van de 5 sterren

What an amazing company

What an amazing company, firstly the necklace is just beautiful!! Secondly the presentation is outstanding! The necklace came gift wrapped and in a lovely box! Thirdly the delivery was prompt and I was kept informed of the order status! A very happy customer!

7 juli 2025
Logo JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown

Thanks Laura, your kind words really make a difference when people look at reviews before buying from us.Hope to see you again

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