JOOLS By Jenny Brown Reviews 

652
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Toon meer

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Beoordeeld met 5 van de 5 sterren

I bought earrings which are lovely and beautifully packaged. I got a lovely email from the owner Jenny thanking me for my order. Quick dispatch. Will definitely use again!

Beoordeeld met 5 van de 5 sterren

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am absolutely delighted with my purchase of bee earrings and pendant. They are designed beautifully, and I think they are very good value. Top marks for quality, and design, and they arrived nice an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenwinkel
  2. Sieradenontwerper

Over JOOLS By Jenny Brown

Geschreven door het bedrijf

Independent. Family-Owned. British Jewellery Since 1998.

JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.

Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.

In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.

Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.

Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.

Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.

Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.

All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.

We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:

Beautiful jewellery. Quality materials. Exceptional value. Personal service.

JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.

Customer Service You Can Rely On

Geschreven door het bedrijf

We're committed.to our customers
Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.

Our Jewellery Guarantee

“Our Guarantee. Your Peace of Mind"

Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

652 reviews

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4,9

Alle reviews

(652)

105 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Stunning sparkling earrings.

Just received these stunning earrings, superb quality, the hinged movement in the lower larger stone makes them absolutely dazzle! They are chic, unique and are going to make a fantastic gift. The packaging is so very elegant as well. Customer service was excellent too. Can’t recommend highly enough. Thank you.

7 juli 2025
Logo JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown

Thanks Tim , we value your custom

Beoordeeld met 5 van de 5 sterren

Lovely ring

Lovely ring, fits great.

Fab customer care.

27 juni 2025
Logo JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown

thanks for the review, and glad you were happy with the customer service

Beoordeeld met 5 van de 5 sterren

Great product & amazing presentation

Great product, very helpful and arrived quickly. The item looks amazing, great value for money and received some earrings as well. The packaging and the way the item arrived was excellent, I was so impressed and branding looked amazing. Really helpful before I bought the item as well, would highly recommend. Thank you

23 juni 2025
Logo JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown

You're welcome Ben , thanks for ordering

Beoordeeld met 5 van de 5 sterren

Was recommended by Beaverbrooks

Was recommended by Beaverbrooks. I love the two rings which are terribly pretty. Been admired by a lot of people and have advised them to visit you. The gentleman who looked after me was great and certainly knows how to advise.

18 juni 2025
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Antwoord van JOOLS By Jenny Brown

Thanks Sharon , and great to meet you in person , really appreciate you coming to us

Beoordeeld met 5 van de 5 sterren

Brilliant gifts

Brilliant gifts! Thank you so very much!

16 juni 2025
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Antwoord van JOOLS By Jenny Brown

Perfect Tara!

Beoordeeld met 5 van de 5 sterren

Gorgeous Jewelry

Gorgeous, well-crafted earrings in beautiful packaging! The shipping was surprisingly quick from the UK to the US. There was a hand-written note on the receipt. Everything was thoughtfully designed, from the jewelry to the delivery. Looking forward to buying from this seller again!

19 mei 2025
Logo JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown

Thanks so much

Beoordeeld met 4 van de 5 sterren

The pendant is very pretty and delivery…

The pendant is very pretty and delivery was quick.
I was surprised to receive the small necklace in such a large box with a lot of packaging which I felt was unnecessary.

6 mei 2025
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Antwoord van JOOLS By Jenny Brown

Thanks Hilary, note the packaging is to ensure the parcel reached you in perfect condition , plus its is cardboard based and fully recyclable

Beoordeeld met 5 van de 5 sterren

Good website with easy ordering

Good website with easy ordering. Jewellery is lovely and arrived very quickly. I recommend this store for a good shopping experience.

6 mei 2025
Logo JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown

Good to hear it was easy to order- Thanks Theresa

Beoordeeld met 5 van de 5 sterren

Beautiful products, excellent service!

Absolutely in love with my new pendant! It is so beautifully made and looks even nicer than in the photos on the website. You can really see the quality and I'm really happy with the price I paid for something so well-made. Delivery very quick as well, and customer services very friendly when I called to ask about care instructions. I will be definitely be coming back for more!

6 mei 2025
Logo JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown

Thanks Hannah,delighted you had a good experience with us

Beoordeeld met 4 van de 5 sterren

On time

On time, as described

15 april 2025
Logo JOOLS By Jenny Brown

Antwoord van JOOLS By Jenny Brown

Thanks Russell, prompt delivery when requested is so important,. hope to see you again

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