JOT Reviews 

I've been purchasing Jot since 2020, I've tried similar products and nothing compares to Jot, in my opinion. The flavor is consistent with lovely notes of chocolate and nuts. The customer service is quick and lovely to interact with, in the rare occasion I've needed assistance.

I recently made my first order for Jot. I’ve only had my supply for one week and I have have had my morning cup every day, and sometimes later in the day. I love it! You should order as soon as possible. Well worth the cost.

I've been ordering jot for the last few years, about probably make about 10-15 orders a year. We don't do the subscription since we like changing up the flavors we receive every order. The coffee tastes great and is convenient.

I made a purchase on Aug 29, 2025. Aug 30, 2025, there is a promo code. I contact customer service to ask about a price match since it is less than 24 hrs since my purchase. They state they can't accommodate that. I then ask about cancelling the order to repurchase. There is no response for a day or so (which is not a bad turn around), but when I do receive a response they state they cannot cancel due to my order being shipped out.

It seems like such bad business practice that the first response was within hours, but asking for a a cancellation so I could repurchase with the promo code since a price match was not allowed took long enough for my order to be shipped stinks.

I think we'll have to curve our Jot intake for a while. Their coffee tastes great, but this service experience left a bad taste in my mouth.

Delicious coffee and easy to whip up a cup in no time! For sure a time saver without compromising taste. I've only tried the Summer Seasonal flavor so far, but looking forward to trying others. Also, customer service has been great!

I’ve only been using Jot coffee for a month but have already enjoyed the products ive tried. It’s super easy to modify what product I might want, the website is designed well which makes moving through it smooth. I look forward to having Jot in my cup for a long time.

I have had a Jot subscription for more than 2 years and would highly recommend their coffee. Their products are top notch and I appreciate that they minimize plastic packaging. It has always been easy to modify my subscription when needed and they have been impressively responsive when I have had a question or concern.

My experience was great because I no longer have to purchase coffee from retail coffee shop. It is easy to make and it is flavorful. The caffeine is appropriate and the addition of protein is phenomenal. I will continue to purchase Jot coffee for as long as it exists.

I have been a jot customer for a few years. I enjoy iced coffee and Jot Concentrate helps me make it very easily. The taste is superb and never bitter. There is lots of variety to choose from and it arrives promptly and well packaged. The ordering process is easy and error free.

I love the convenience of coffee concentrate and Jot is the best I’ve tried. Makes a fantastic iced coffee too. Yum! The only thing I love more than their smooth rich coffee is their customer service. I’ve had two small issues and they responded almost instantly, are delightful to work with and make things more than right. Treat yourself to some Jot. You won’t regret it.

Simple, easy, good…. ✔️✔️✔️

Jot is by far the best coffee concentrate I have ever experienced! The flavors are true to the description and come through in every sip. I use mine primarily for iced coffee and it makes the prep process short and easy.

Jot is fantastic. Their orders arrive timely, anytime a rare issue arises, they take immediate action to resolve. i have recommended them to countless friends and family.

Been a Jot subscriber for a while now and their coffee is amazing. I use them for coffee, duh, but also for sauces, buttercreams, cakes, and creams/custards. So balanced.

I've only had positive experiences with Jot. Their coffee is good (I personally only like it cold, though.), and I am a coffee snob. I've only needed to reach out to customer service once, and they quickly (like, within hours) resolved my concern.

JOT makes a perfect gift. I enjoy it on trips away from home and gift it often

I once visited a coffee farm in Peru and had the best coffee ever. Jot’s is the next best thing. The flavors are great, especially the new Maple Syrup. I don’t typically drink flavored coffee, so I’m a huge fan of the original and other non-flavored options. Great product and exceptional customer service.

Fantastic coffees and superb customer service!!

I've been on their coffee subscription plan for about a year. It's easy to modify, product ships on schedule and I've had no quality or service issues

Jot is so full of flavor and delivers such a great taste! My favorite is Summer!

This is the best coffee ever! I don’t like it hot, but I love it cold it taste better than anything I’ve ever had at any coffee shop in the United States. I haven’t been out of the country yet so I can’t speak to that lol but their customer service is amazing. Their flavors are so unique and beautiful, and they were so sweet and sent me the coconut caramel Flavor even though I missed the cut off to get a free bottle with my subscription order and the order had already shipped when the offer went live. I never ceased to be amazed by this company in their mission in the customer Service. I can’t say enough great things.