Joybos 

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Beoordeeld met 1 van de 5 sterren

The item was flimsy and not sturdy at all - nothing like the advertised strength. I ordered 4 of the storage boxes and one arrived completely damaged and cracked. I have been trying to get a return an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Run do not buy anything from these crooks ! Bought a mop order number US#83552. On 8/16/26 received it in October 27th 2026 I tried repeatedly to get my refund for the $95 during this lo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Wir bestellten uns Joybos® Schmaler Multifunktions-Küchenschrank aus staubdichtem Metall mit 5 Ebenen F85. Nun ist der Schrank nach 4 Wochen angekommen. Bis auf eine wirklich kleine Delle im Vierkant... Toon meer

Beoordeeld met 5 van de 5 sterren

Meuble de cuisine Joybos reçu en 8 jours. Notice de montage en chinois seulement mais en réfléchissant un minimum, c'est assez facile et rapide à monter. De bonne qualité. Pas de confirmation de com... Toon meer

Bedrijfsgegevens

  1. Woonwinkel
  2. ook in
  3. Aziatisch woonwarenhuis
  4. Kookwinkel
  5. Leverancier van schoonmaakproducten
  6. Opslagbedrijf
  7. Sanitairwinkel

Geschreven door het bedrijf

Joybos® is an innovation-driven e-commerce enterprise engaging in the R & D, production and sales of daily necessities. Its main business covers household cleaning, storage, etc. Over the years, we have successfully expanded our business to the global market and have branches in major cities, including Hong Kong. At Joybos, we are committed to providing high-quality products with great designs and affordable prices to make your life easier and cleaner! Joybos invests a lot in R & D every year, so we can provide many useful products which are suitable for every family. At the same time, we are constantly improving our product offerings so that our customers can receive our products faster.


Contactgegevens

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Alle reviews

(242)

27 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Billigware zu absolut überhöhten…

Billigware zu absolut überhöhten Preisen. Leider habe auch ich die Bewertungen hier zu spät gelesen sonst hätte ich niemals bestellt. Der Duschabzieher für 20 € ist überhaupt nicht zu gebrauchen und max. 1 € wert. Der Fliesenwischer mit Teleskopstange kann nur im hinteren Teil zusammen geschoben werden, der Rest sind verschraubte Stangen. Hoffe ich kann die Bestellungen zurück schicken und bekomme mein Geld zurück.

23 februari 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Update!!! Joybos® zeigt schönen Multifunktionsschrank und liefert billige Chinaware, positiv erledigt

Update ! Joybos® zeigt schönen Multifunktionsschrank und liefert billige Chinaware
Seit gestern habe ich das Geld für diesen Artikel zurück erhalten. Es bedurfte zwar einer erhöhten Nachfrage von mir an das joybos-team, aber final, meine zurück gesendete Ware, wurde mir zu 100% erstattet.
Joybos hat, wenn auch manchmal verspätet, auf meine Anfragen und Hinweise geantwortet. Die Kommu nikation, seitens joybos, war jederzeit freundlich und mir gegenüber sehr korrekt. Ich habe hier einen Stern abgezogen, weil der Vorgang doch recht lange gedauert hat.

25 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dodgy Seller

I bought a storage cabinet in Mid-December 2024 for $330. The sellers website displayed "expediated Delivery" due to Christmas. So I was hopeful that I will receive the item soon. Well the item arrived in February after countless emails to the seller. BUT this was just the start of the offal experience I was having. The item arrived damaged. I emailed the seller countless times for a refund. The seller only offered $80 and told me to the keep the cabinet. I refused. The seller never bother responding to me again. So I went to Paypal who advised me that I can get the refund if I return the item. I was costing me more to send the item back so I told them that it was not possible and as per the consumer protection laws, the seller was responsible for this. However, Paypal advised that they cannot refund unless the item was send back.
All in all, horrible experience. PLEASE STAY AWAY FROM THIS CHINESE SELLER. They are very dishonest.

16 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam site, fake contact info, and fraudulent charges

Purchased a mop and a broom from this company two weeks ago. They sent a fake tracking number which was the first red flag. Reached out to their customer service over email and was told not to worry about it. That fake tracking number never updated so we called the phone number on their website which went to a disconnected phone number, we reached out over chat, which they claim is available 24/7 and never received any response. And no more responses to emails either. Within two weeks there was a $700 charge to a fake gaming company. This site is 100% a scam and should be reported to the FTC. Do not trust a single review that is left for them and do not under any circumstances give them your credit card information.

21 februari 2025
Review zonder uitnodiging
Logo Joybos

Antwoord van Joybos

Dear customer,

Thank you for choosing Joybos.

We apologize for any inconvenience. Regarding the item tracking issues you mentioned, we responded to your email on Feb 22, March 2, March 6 and March 22. Would you mind checking your spam?

Finally, the package arrived successfully on March 22. If you have any questions, please feel free to contact us. Thank you for your patience and understanding.

Please do not hesitate to contact us if we can be of further assistance.

Sincerely,
The Joybos Customer Service Team

Beoordeeld met 5 van de 5 sterren

Great Products

I ordered the kitchen six shelves Storage unit. I love that it’s strong and spacious to put items away, and look classy. Also, I received a free gift which is very nice. I love the product so much I purchased again can not wait to receive my five shelves unit with the gift. I would recommend this website to anyone.

14 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Joybos® zeigt schönen Multifunktionsschrank und liefert billige Chinaware

Wir bestellten uns Joybos® Schmaler Multifunktions-Küchenschrank aus staubdichtem Metall mit 5 Ebenen F85. Kostete nach Abzug von %ten 225,95€. Das Bild auf der Homepage sah gut aus, geliefert wurde minderwertiges Chinamaterial, das Aussehen entsprach nicht dem Bild auf der Bestellseite. Auf der Bestellseite war z.B. Farbe glatt, Hochglanz lackiert. Geliefert wurde Hammerschlag, matt. 3 Böden schlecht lackiert. Keine Möglichkeit den Regalschrank gegen Umfallen zu sichern. Habe es per mail reklamiert, da kam die Aufforderung ein Bild mit Mangelbeschreibung zu senden. Habe zig Bilder mit konkreter Mangelbeschreibung gesendet, seit dem keine Antwort mehr. Werde mich morgen nochmal per mail bei joybos melden, aber wenn ich das hier so lese, bleibe ich wohl auf dem Müll sitzen. War schon seltsam, eine stabile Umverpackung, und in dieser eine weitere Verpackung mit chinesischen Schriftzeichen. Aufbauanleitung ist minimalistisch.

12 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service and fast…

Great customer service and fast response. I’m super happy with the way this company handles business and how they help me with an order. Keep up the good work!

21 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product

I love this product! Looks neat and modern. The product took some time to arrive, ended up getting delivered after I had moved to a new home. Joybos customer service was responsive extremely helpful!

10 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ware nur zum Teil bekommen und trotz…

Ware nur zum Teil bekommen und trotz Paypay nur mit Anzeige möglich das Geld zurück zu bekommen und die angeblich nach Lieferung die man bekommen sollte!!
Wartet man heute noch darauf.
Rate nur jeden dort nichts zu kaufen

26 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Stornierung wurde einfach ignoriert

Leider habe ich die Bewertungen hier ebenfalls zu spät gelesen. Schrank am 06.02., 19.14 Uhr bestellt, leider um 1 cm verrechnet, sofort am 07.02., 09.03 Uhr storniert. Stornierung wurde einfach ignoriert, lt. Sendungsverfolgung Ware am 07.02., 15.57 Uhr versandt. Retoure auf eigene Kosten! So kann man es auch machen........! Aus Angst, dass ich auch kein Geld mehr sehe, was man hier ebenfalls lesen kann, habe ich den Schrank behalten, und er steht nun im Keller. Dünnes Blech aus China, der Schrank ist absolut keine 225,- Euro wert! Finger weg!

13 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Commande jamais reçu

Depuis Avril 2024 j’ai fait une commande que je n’ai jamais reçu. J’ai payé 212.34€
Pour 2 articles..
SURTOUT N’ACHETEZ JAMAIS SUR CE SITE 😡😡😡

20 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Misleading and remarkably cheaply made

The product was plastic shelving that is advertised as being stacked several high and being able to slide one out independently. It was as expensive or more compared to the Container Store, but made as cheaply as the dollar store. I wanted less than a quarter of the price back because they offered a minimal amount for compensation. The return policy is terrible. The quality is terrible. You are getting ripped off.

31 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ATTENTION PRODUIT TEMU

8 februari 2025
Review zonder uitnodiging
Logo Joybos

Antwoord van Joybos

Dear Customer,

Thank you for contacting us.

We are sorry to hear that you are not satisfied with your purchase Would you please contact us on Temu directly? Would you please provide the full order information screenshot and the picture or video of the defective parts? So we can convert them to my Temu colleague and help you solve the problem efficiently. Thanks for your patience.

Please let us know if we can be of further assistance.

Best regards,
The Joybos Customer Service Team

Beoordeeld met 1 van de 5 sterren

Paid $30 for expedited auspost shipping…

Paid $30 for expedited auspost shipping - didn't leave their warehouse for 30 days and then it gets palmed off on to couriersplease, who instantly informed me there was going to be a further shipping delay.

Steer clear of this place.

7 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Good product hopeless Customer Service

We purchased the Joybos® 90 Inches Heavy Metal Folding Portable Clothes Drying Rack F212 for
£141.95. More expensive than many but it appeared to be well made and the photos on the website showed it folding for storage in a corner of a room.
On arrival, it is well manufactured but it appears that unless the reinforcement bars are removed,which is not practical it doesn't fold to the dimensions they said 136cm height 13 cm wide. It dies fold flat. I've tried contacting them to ask if we have missed something and there is a way to do it, if not, these misleading photos should be removed from their website. I sent a message on their online chat on 30th January, no response two reminders, still nothing.

30 januari 2025
Review zonder uitnodiging
Logo Joybos

Antwoord van Joybos

Dear Customer,

Thank you for contacting us.

We are sorry we can't find any order record with your email or name, would you please let us know more information such as the order number, credit card transaction or something else? So that we can help you solve this problem soon. We have also replied to your email and hope to get your reply as soon as possible. Thank you for your patience and understanding.

Please let us know if we can be of further assistance.

Best regards,
The Joybos Customer Service Team

Beoordeeld met 1 van de 5 sterren

ABZOCKE! Finger von lassen

Leider haben wir die Bewertungen bei Trustpilot nicht vorher gelesen.
Der Schrank kam bei uns auch total verbeult und nicht verwendbar an. Eine Kontaktaufnahme ist ebenfalls erfolglos. Es werden uns nur Preisreduzierung angeboten aber eine Rücksendeadresse bzw. Zusicherung des kompletten Kaufpreises bleiben aus.
Absoluter Schrott zu überteuerten Preisen.
Wir hoffen, dass nicht noch mehr Menschen darauf reinfallen.

3 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Placed an order 12/23

Placed an order 12/23, received a response the same day saying the order was on the way with a tracking number and that I would receive another email within 72 hours with updated information.
No such tracking number exists. No further emails. No response to email inquiries. The phone number rings a few times then drops the call.

23 december 2024
Review zonder uitnodiging
Logo Joybos

Antwoord van Joybos

Dear Customer,

Thank you for choosing Joybos.

We are truly sorry for the inconvenience. We checked and found that there was a problem with the logistics website update. You can change to another logistics query website. We have provided you with a link to the new logistics query and information in the Jan 8th email. Would you mind checking your spam?

According to the shipment details, your packages are currently in transit to the destination. We have confirmed with the carrier that due to the significant increase in cargo transportation, logistics timelines have been extended, currently your package is in transit. Hope you get it soon. Thank you for your patience and understanding.

Please let us know if we can be of further assistance.

Best regards,
The Joybos Customer Service Team

Beoordeeld met 1 van de 5 sterren

I placed an order on 11/28/24

I placed an order on 11/28/24. Received the free gift, but still have not received my order as of Jan 7. I have emailed several inquiries and have had no response. Today I called the customer service number and no answer, no voicemail to return call, NOTHING!!!!

UPDATE 01/23/25 STILL NO RESPONSE FROM JOYBOS!!! DO NOT TRUST THIS COMPANY!!! I ASSUME THAT I WILL NOT BE REINBURSED OR THE PRODUCT REPLACED! If I hear from the seller, I will update my review. In the meantime, this company is a SCAM!!

6 januari 2025
Review zonder uitnodiging
Logo Joybos

Antwoord van Joybos

Dear Customer,

Thank you for choosing Joybos.

We are truly sorry for the inconvenience. We checked our email exchanges after you updated your review and found that we contacted you by email on January 8 and 16. The email on January 8 was about logistics updates and explained the reasons for the slow logistics. The email on January 16 said that we are happy to assist you with returns and refunds, but we just need to verify the specific product conditions and hope you can provide photos. Among them, your order arrived successfully on January 8. Would you mind checking your spam?

We have just contacted you again and sent you a new email to solve your problem as soon as possible. Please reply to us and let us know your idea. Thank you for your patience and understanding.

Please let us know if we can be of further assistance.

Best regards,
The Joybos Customer Service Team

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