Joybos 

商品はとても満足してます。
しかし商品が届くのが予定よりかなり遅かったです。購入ページには2週間で届くと記載ありましたが1ヶ月程かかりました。商品を急いでる人にはお勧めしません。メールの問合せには直ぐに応えていただいたので安心でした。

These 5-stars reviews are mostly not real. Pay close attention and you will notice they are either bots or AI generated responses posted by hired commenters. This matter alone says enough of Joybos's business practice.

Update : the bank has investigated my credit card dispute, and has successfully enforced full refund action onto Joybos, within two days I launched the dispute. This needs to be known by more people. If you got ripped off by Joybos, contact your bank to do a credit card transaction dispute. It is the only way to get your money back. Engaging communication with Joybos's customer service was a waste of time.

the below is the original post :

Still waiting for item ordered in Oct 2024, price ($350.95)

Avoid at all cost if you want your item within two weeks. I give one star for their customer service. It is the only good thing about it.

The item I ordered in Oct 2024 has not yet arrived to this date when I write this review (18th Dec 2024). On their website, they never stated the estimate delivery time. I later found out from item tracking that they are all shipped from mainland China.

I obviously tried to contact their customer service about this but they are not able to do anything in this situation. They later offered me $10 credit after one month of communication, then they offered $20 credit after two month of communication. Unfortunately the item has not arrived and likely won't arrive this year. I have therefore request a total refund and awaiting for their reply.

I have checked the last mile carrier in January 2025 too, and they have not received my items yet.

I have also launched a credit card transaction dispute with my bank and hopefully they will help out chasing this.

If I get total refund, then at least their customer service is of some good. If not, I will update further here. Regardless, I will make a review about this on all review website I know, and suggest all my friends and family to steer away from this shopping platform.

I have attached a private proof of purchase for this update of the review.

Date of experience: December 18, 2024

Lieferung ging schnell. Ist die Preis-/Leistung nicht wert. Dünnes Blech, kam auf einer Seite verbogen. Bestellt bei DE, Billigware aus China-Direktimport. Was hätte ich gemacht, wenn ich es wieder zurück gegeben hätte?
Zusammenbau dauerte mit viel Geduld - Standartbeschreibung für alle Modelle erhalten. Ich dachte zuerst, das ist ja gar nicht das, was ich bestellt hatte.

Joy is personnel was responsive and answered my questions.

Meuble de cuisine Joybos reçu en 8 jours. Notice de montage en chinois seulement mais en réfléchissant un minimum, c'est assez facile et rapide à monter. De bonne qualité.
Pas de confirmation de commande par mail, c'était inquiétant mais en leur écrivant j'ai reçu un mail contenant un lien de suivi de colis.
Les nombreux avis très négatifs m'avaient vraiment inquiété à tort...

Achat d'étagères pliables.
Délai de livraison raisonnable.
Qualité : déçue quant à la qualité du produit. A la vue des photos sur site, je m'attendais à un produit plus solide. Je ne suis pas sûre que ces étagères supportent le poids annoncé sur le site.
Conclusion : rapport qualité/prix décevant

Order a magnetic window cleaner for more than 80$. The product took a month to come. Instructions in Chinese only. The magnet is so strong that my fingers got clamped between them and it was quite painful and hard to open. There is no safety mechanism. I could not get the product to slide on window and not have cracked glass which will cost hundreds to fix. The company is trying to give me back 10-15$ and stating they cannot sent a return label. BEWARE.. Do not support them. They are not listed with the better business bureau in US.

This was very easy for me to put together. I slid the metal cylinders down into the side slots, put the mesh "top" down around the outside of the hamper, wheeled it to its new home in the bedroom, and started putting laundry in it. It's very convenient to roll it to the laundry room rather than having to carry a basket. Very happy with this laundry hamper.

Products on pictures or graphics are fake. Item in the end looks different. Different paint quality and even shade of color. Unpainted spots. Overpirced at least 3 times. Buy on Ali and dont have big hopes

Junk - simple.
I'll accept I was scammed and will be more careful in future. I don't think I've ever seen such a poor quality item:

Joybos® Foldable Storage Shelving Units Metal on Wheels Casters × 1

I Haven't received the order . The tracking number that they provided show that the order has been delivered but I never received the order. I tried to contact the seller but they only responded the same automatic emails and not helping at all. Don't buy from this website. Wasting the Money and time!

I ordered something on October 10th. They say 2-5 day shipping, it’s now Nov 11th and I haven’t received the item or any information about when I might receive it.

The cabinet is very nice, sturdy and is perfect for storage. I love the way it looks

I ordered two five shelf units recently. They arrived fairly quick. They were very easy to assemble by myself. They look great.
One of them had a small amount of damage when it arrived. Customer service was great and responded quickly. I was actually able to fix the damage myself and was still compensated. I will definitely order from them again.

My wife ordered a five-tier cabinet and asked me to assemble it. I was expecting it was going to be cheap laminate particle board. But I was very happy to see it was actually made intelligently using steel! This cabinet will last forever! It was very easy to assemble, until I discovered that the hinges for the four doors had not been included. I Emailed customer service. Both Nora and Rachel went the extra mile and had a new complete bag of parts shipped our way! Our new cabinet is far better than we expected!

Absolute Abzocke, minderwertige Qualität zu völlig überteuerten Preisen!!!
Bitte bestellen Sie nichts!
Retoure nur direkt nach China möglich...das ist absoluter Betrug, da eine Retoursendung, deren Kosten man selbst tragen muss, sehr teuer ist und oft den Warenwert übersteigt.

I have the same experience as many others. I ordered the clothes rack on October 2 and have not received in yet. On October 3rd said shipment was on the way and I wuld get a tracking number. I have received nothing. I have reached out with no response. I read that if I receive my clothes rack it will not be what I expected. I cannot find a place on their website to leave a review. This is a scam and I will be filing a complaint with my credit card company.

My hat is off to Nora from Customer Service. We worked on my order for over 2 months and finalized a satisfactory solution. My products arrived damaged, and one had a missing part, which was critical for operating as advertised. Nora not only sent me a new unit (damaged again by shipment) but told me to keep the unit with the missing parts for spare parts. She even facilitated a refund of a reasonable amount of money with her supervisor. I received that refund and am now closing this case. Working with Joybos was a professional pleasure. Many online vendors blow you off, and you lose every cent spent on their products. Not Joybos, they stand behind their sales. Kudos and best wishes forward.

Ordered two metal kitchen cabinets for premium dollars and received cheap quality in horrible condition cabinets. If you think IKEA products are cheap try JOYBOYS products at twice the price, cheap quality, no quality control, ZERO customer service.
Pure scam...

We are very happy with our Storage Cabinet. The customer service team was very responsive and helpful. Thank You Joybos!!