Joybos 

De score van dit bedrijf is niet beschikbaar vanwege een schending van onze richtlijnen.

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The item was flimsy and not sturdy at all - nothing like the advertised strength. I ordered 4 of the storage boxes and one arrived completely damaged and cracked. I have been trying to get a return an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Run do not buy anything from these crooks ! Bought a mop order number US#83552. On 8/16/26 received it in October 27th 2026 I tried repeatedly to get my refund for the $95 during this lo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Wir bestellten uns Joybos® Schmaler Multifunktions-Küchenschrank aus staubdichtem Metall mit 5 Ebenen F85. Nun ist der Schrank nach 4 Wochen angekommen. Bis auf eine wirklich kleine Delle im Vierkant... Toon meer

Beoordeeld met 5 van de 5 sterren

Meuble de cuisine Joybos reçu en 8 jours. Notice de montage en chinois seulement mais en réfléchissant un minimum, c'est assez facile et rapide à monter. De bonne qualité. Pas de confirmation de com... Toon meer

Bedrijfsgegevens

  1. Woonwinkel
  2. ook in
  3. Aziatisch woonwarenhuis
  4. Kookwinkel
  5. Leverancier van schoonmaakproducten
  6. Opslagbedrijf
  7. Sanitairwinkel

Geschreven door het bedrijf

Joybos® is an innovation-driven e-commerce enterprise engaging in the R & D, production and sales of daily necessities. Its main business covers household cleaning, storage, etc. Over the years, we have successfully expanded our business to the global market and have branches in major cities, including Hong Kong. At Joybos, we are committed to providing high-quality products with great designs and affordable prices to make your life easier and cleaner! Joybos invests a lot in R & D every year, so we can provide many useful products which are suitable for every family. At the same time, we are constantly improving our product offerings so that our customers can receive our products faster.


Contactgegevens

Schending van onze richtlijnen

Alle reviews

(242)

27 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Flachwischer Stiel defekt

Flachwischer ist eigentlich nicht schlecht, aber der Service! Immerhin 75€ gezahlt und den defekten Stiel bemängelt. Nach anfänglicher Entschuldigung und Bitte nach Foto, kommt lange Pause. Ersatzteillieferung steht noch aus, das Gewinde hat keinen EU Standart.
Nee, bitte, nicht noch einmal. Diese ständige hin und her Email Geschichte ist nichts für mich.
NACHTRAG HEUTE AM 23.10.24
Jetzt habe ich die Meldung bekommen, dass die Ersatzteile in 7 bis 14 Tagen hier sein sollen. Na gut!

18 oktober 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Very slow delivery, overpriced, fair quality

Fair-quality construction of folding metal shelving. The shelving is overpriced based on the quality of construction and materials. Slow delivery times by weeks. Some money was refunded after a complaint was made to the company which shows that they are concerned about their image and willing to accept some responsibility for their products. Perhaps they need to consider reducing the price of products and improving the quality of paintwork, and fabrication.

18 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I should have read the reviewbad bad bads before…

I should have read the reviews before ordering. Got a rack for clothing, which supposedly was to be heavy duty and steel, for the price I assumed it was heavy duty since it was twice what a regular good one would cost. For starters, the item was offered from a local area and turned out to be from China and it took longer than expected, much much longer. I put the rack together and fell apart in less time than it took me to put the clothes on it. AND I MEAN fell apart and twisted bad since the material is nothing but some thin metal, thinner than you get in a can of soup...time to fight with PayPal or Credit Card if needed

8 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buyer stay away from this company…

Buyer stay away from this company firstly charge in US dollars when said AUD so purchase was double 1 item arrived very poor quality still waiting on my clothes line that cost 280AUD ordered over a month ago not even been dispatched don't I will see it and imagine I have lost my $$$ lesson learnt BEWARE

30 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buyer beware

I purchased some stackable storage boxes from Joybos. Delivery was taking longer than expected and when I contacted the Company to cancel, I was told that the item had been shipped and could not be cancelled.

Eventually Evri delivered the package but stated that it was from Duopuda. No return address on the package.

I contacted Customer Services as the product is not of the quality expected. I was advised that I can return the product at my expense to China, or receive £5 and keep the product.

Beware if you use this company for the sharp business practice.

30 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered a clothes rack

I ordered a clothes rack, received email to say it was on its way, with a tracking number. I tried to check tracking number but it isn't recognised. I have email a number of times and as yet no response or product. After reading some of the other comments it does seem to be a scam, otherwise I would have received a response. I would appreciate a response and the product ordered and paid for. Thank you

26 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Such an awful company.

This company really needs to be avoided. They are so unprofessional and unhelpful but especially just useless.

You place an order with them, they give you the impression your item is being delivered but you start to realise, week after week, month after month, no item is forthcoming and all they continually advise you is, “just wait another week”!

Joybos are scammers. Plain and simple.

Buy from them at your own risk. Just Google whatever they’re selling and you’ll find so many more merchants selling that same item but are at least reliable when it comes to shipping.

Zero stars.

Follow up to reply: Nora from the customer service team is just a blatant LIAR and as I emphasised, Joybos is just a scam company that’s very unprofessional.
The delivery took over (2) months to complete and when there were many many emails reiterating a request for a refund, it was as though I was speaking to a brick wall, whereby Nora/Rachel would simply reply telling me to “wait just another a week ago”. Ridiculous!
Even if they offered a full refund now, I’d decline just to avoid having anything to do with this awful company.

12 augustus 2024
Review zonder uitnodiging
Logo Joybos

Antwoord van Joybos

Dear customer,

Thank you for choosing JOYBOS.

We are truly sorry for the inconvenience. But we look forward to satisfying all our customers with our utmost sincerity. Through email communication and logistics inspection, we found that you have successfully received the product, and we have reached an agreement on the problem you mentioned through email and provided you with a satisfactory solution. If you have any questions, please feel free to contact us.

Once again, we apologize for the inconvenience. Please let us know if we can be of further assistance.

Best regards,
The Joybos Customer Service Team

Beoordeeld met 5 van de 5 sterren

I ordered two 6-layer storage units…

I ordered two 6-layer storage units from Joybos over the past year. Both times the items arrived in perfect condition. The customer service was excellent. Each time I contacted them they replied me in a pleasant and helpful way within 24 hrs. I couldn’t be happier with this company, and hope to buy from them again in the future.

15 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

WARNING ABOUT THIS COMPANY

This company is a joke WARNING you have any problems they just ignore you and hope you go away. I purchased a unit on the 11th of august on a 3-5 day delivery, 6weeks later I still don’t have. I have used all there contact methods at least twice not only have I got no results no one has even responded to me .. I then got on to head office in Hong Kong who admitted they had order and payment and would get unit to me in two weeks , guess what I’m still waiting

11 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Billiger Müll.

Billiger Müll.

Das Regal hat sehr viele beschadigungen, auch an tragenden Teilen.
Manche Teile fehlen generell, wurden einfach nicht angeschweißt.
Schlecht verpackt, viele Transportschäden.

Ein Regal für 200, Materialwert sicher unter 25 Euro.

Kontaktaufnahme funktioniert nicht, es meldet sich nieman.
Fall ist jetzt beim Rechtsanwalt

7 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Heavy Duty Clothes Rack -NOT!!

Bought a heavy duty collapsable clothes drying rack for $149.50. I would have been better off buying one from Kmart for $20. The rack is flimsy and wobbles around and has no ‘heavy duty’ properties at all. Tried to use it on a windy day, under cover and it couldn’t hold itself in place even when fully loaded with wet clothes. Sent a video to Joybos showing how unstable and flimsy it was and customer care didn’t seem to think it was a problem. They were happy for me to return it for them to review, at my cost. The courier to return it would cost me $180! Customer care has offered a $20 refund, but I’ve still paid $139.50 for a rack that isn’t as advertised- heavy duty. Will not be using this company again!! Absolute scam!!

20 augustus 2024
Review zonder uitnodiging
Logo Joybos

Antwoord van Joybos

Dear customer,

Thank you for choosing JOYBOS.

We are truly sorry for the inconvenience. We're sorry to hear that you're not satisfied with your purchase. But we look forward to satisfying all our customers with our utmost sincerity. We have checked your videos and found them to be of good quality. The shaking problem you mentioned may be because you are shaking the clothes rack with your hands without any clothes hanging on it. In this case, the clothes rack will shake. We recommend you try to use it first.

And we also provided you with a solution and our return address in the email. Please reply to us by mail to let us know how you'd like to proceed with your order.

Please let us know if we can be of further assistance.

Best regards,
The Joybos Customer Service Team

Beoordeeld met 1 van de 5 sterren

Je suis obligée de mettre une étoile…

Je suis obligée de mettre une étoile pour émettre un avis défavorable pour une société au delà de la malhonnêteté, j’ai passé une commande le 03/07/2024 ( un étendoir à linge) au prix de 99€ inutile de vous dire que la somme a été débitée de mon compte. Après plusieurs échanges avec cette société qui me reproche d’avoir été absente les jours qui précédaient la date de livraison. Pour cette société j’aurais du rester de planton . Ensuite ne sachant plus donné suite il me r3nvoie vers la DPD avec un n° fantaisiste de suivi, cette dernière me demande le n° qui se trouve sur le colis,le 8/09/2024je n’aie toujours pas reçu mon colis.
PRENEZ GARDE SE SONT DES ARNAQUEURS ET LE MOT EST FAIBLE

3 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Read all the reviews people

Read all the reviews people. They will scam you. Products are not as they appear in pictures. Mine was damaged. They will do everything to avoid dealing with you or honoring their return policy.

25 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A fuire…

Commande d'un étendoir pliable F225 sur lequel il y avait 1 vidéo d une personne suspendue aux barres les pieds dans le vide.
1ere utilisation pour 1 brocante à peine 10 cintres et la barre se plie, photo à l appuie. je mets des cintres sur la barre opposée et tout s écroule.
Les gens accourent pour ramasser donc pas eu le temps de prendre 1 photo.
Je demande 1 retour pour publicité mensongère, on me répond qu il n faut pas le déplier entièrement et mettre les cintres lourds aux extrémités.
J'ai du menacer de déclencher 1 litige PayPal pour me faire rembourser.
Frais de retour à ma charge 25.5 € et on me déduit 9€ d remboursement pour la remise en stock du produit !!!!

4 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Die schlechteste Qualität die man sich…

Die schlechteste Qualität die man sich nur vorstellen kann. Leider hat auch die Rückabwicklung nicht funktioniert. bzw. wir warten schon seit 5 Wochen auf die Rücküberweisung. Auch nach mehrmaliger schriftlicher Aufforderung passiert hier nichts. Ich kann von so einem Händler nur abraten.

9 juli 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

BONJOUR

BONJOUR
balais de lavage sol très bon produit
service client joybos si vous écrivez à la bonne adresse mail réactif j'ai reçu mon colis en échange garantie directement de chine donc délais un peu long patience alors que ce n'est pas eux qui m on vendu le produit
par contre n'acheter pas à MIKE un vendeur foire et il ne s'occupe pas du tout du sav il vend et puis terminé et en plus vous payez en suisse
deux conseils si vous achetez à la foire
demander ou vous payez ( Mike en suisse donc frais de banque)
demander une facture si problème vous pouvez attaquer

22 maart 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Product not as described

Product not as described - 100% cotton linen folding storage boxes arrived, 100% synthetic fabric. The handles on the website looking again appear to be leather or leather like, actually cheaper nylon ribbon.
Otherwise, size, colour etc accurate, but paid a reasonable.amount.of.money for inferior quality.

17 juli 2024
Review zonder uitnodiging
Logo Joybos

Antwoord van Joybos

We are sorry to hear that you are not satisfied with your purchased. Would you please send photos of the products to service@joybos.com so we can assist you to resolve this issue? Thanks for your patience.

Beoordeeld met 4 van de 5 sterren

Seems small

Seems small, but the interior is actually rather roomy. Images can deceive. The batteries often running out is the only problem. That way, when you knock on it or remove the trash bag, the batteries will fall out.

19 juni 2024
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer