I've been a long time customer and have been purchasing harnesses from you since your brand was called Pugs Life. You lost my business over a 20% coupon that you would not honor. I ordered two mesh... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great harness designs! except the name tag area was to small for the tags included and my first order of 4 or 5 lighted harnesses was tightly bundled together with very little packing material. I ha... Toon meer
Bedrijf heeft geantwoord
I really like this harness - however, although she doesn’t seem uncomfortable, the straps still pinch at her armpits. She is boxer and St Bernard and has the very drastic deep chest of a boxer w... Toon meer
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We really like the quality of this harness for our Boston Terrier. It is a sturdy design. I did order a size to big for her and had to return. The company made it simple and quick to receive the new... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Joyride Harness
Geschreven door het bedrijf
Being a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.
That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.
Today, we remain a tightknit family-owned business.🐶
USA Owned & Operated
Contactgegevens
Verenigde Staten
- help@joyrideharness.com
- joyrideharness.com
4,3
Uitstekend
4K reviews
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Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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My dog pulls harder with this harness…
My dog pulls harder with this harness Ihad to go buy a different collar to take her for a walk.
12 april 2024
Antwoord van Joyride Harness
Thank you for your feedback. I’m sorry to hear that the harness didn’t work as expected for your dog and that you’re experiencing pulling issues. While our harnesses are designed for comfort and control, we understand that every dog is unique, and some may require different solutions.
If you’d like, we can suggest some tips for using the harness or recommend alternative products that may better suit your dog’s needs. Your satisfaction is important to us, and we appreciate your input as we strive to improve.
great, but not for dachshunds
I first learned of Joyride harnesses from Jude, a small-to-medium sized dog that I dogsat before getting my own pup. His harness fit well and made walks easy. I especially like the multiple metal leash loops for different kinds of walks and the quick one-snap, easy-on/easy-off feature. Then I rescued a 14-pound dachshund mix. The harness was just as rugged as the bigger ones (though maybe not as necessary?), well-made, and all. But a doxie has a long back with short legs, so after a while I noticed Ellie was balding at her elbows and underarms and the snap closure, which could not be tightened any more, was getting in the way of her stride. I learned that dachshunds really needed the chest piece to go further toward her belly than the Joyride Harness does.
2 mei 2024
Review zonder uitnodiging
Antwoord van Joyride Harness
Thank you for sharing your detailed feedback! We’re so glad to hear that you discovered Joyride harnesses through your experience with Jude and that you appreciate the design features, like the multiple leash loops and the easy-on/easy-off snap closure.
However, we’re sorry to hear about the issues Ellie is experiencing with her harness. We understand that dachshunds have unique body shapes, and it’s important for their harness to fit comfortably without causing any irritation. Your observations are valuable, and we’ll certainly take them into consideration as we continue to improve our products.
If you have any questions or would like assistance in finding a harness that might be a better fit for Ellie, please feel free to reach out. We’re here to help!
They are strong and can withstand my…
They are strong and can withstand my big dog's pulling without breaking or coming loose. The variety of colors and matching accessories are great!!
11 april 2024
Antwoord van Joyride Harness
Thank you so much for your fantastic feedback! We're thrilled to hear that our harnesses provide the strength and durability your big dog needs while keeping things stylish with our variety of colors and matching accessories. Your support means the world to us, and we’re so glad to be a part of your pup's adventures!
Worst customer experience ever!
Boy, what went right is a better question. The harness clearly has a design flaw where the (huge) buckle hits the poor dog on the elbow as they are walking. My 14 year old dog could barely walk in it. When I tried to get a refund, I kept getting pointed to their refund link which doesn't give a refund if labels are not still on the harness. I've only had these harnesses less than a week! They say they'll give an in-store credit, but if the product doesn't fit - why would I want an in-store credit???
AND... there is no customer support phone number. Totally ridiculous - the whole thing. I'm out $100 for harnesses I can't use.
30 april 2024
Review zonder uitnodiging
Betsey Loves her Led harness
Betsey Loves her Led harness, it fits her comfortable and it's great for when she's seatbelted in the car.
She's a pug so ofcourse we love the logo!!!!
22 april 2024
Review zonder uitnodiging
Antwoord van Joyride Harness
Thank you for your wonderful feedback! We're so glad to hear that Betsey loves her LED harness and finds it both comfortable and practical, especially when she's safely seatbelted in the car. And as a proud pug parent, we’re thrilled the logo is a favorite too! Give Betsey a pug hug from us!
Love this harness
Love this harness. Easier to walk our puppy and the harness fits him well.
12 maart 2024
Antwoord van Joyride Harness
Thank you so much for your feedback! We're thrilled to hear you love the harness and that it makes walks with your puppy easier. It’s wonderful to know it fits him well—happy adventures ahead!
Love that there is just one strap…
Love that there is just one strap across the chest and is less cumbersome.
18 maart 2024
Antwoord van Joyride Harness
Thank you for your kind words! We’re so glad you appreciate the simple design with just one strap across the chest. Keeping it less cumbersome while ensuring comfort and functionality is what we aim for. Happy walking!
Antwoord van Joyride Harness
Thank you for your feedback! We're glad you’re finding the harness easy to use and that you’re enjoying the improved buckle. Making things convenient and reliable is our goal, and it’s great to hear it’s working well for you!
Great product
Great product, easy to use (for a person with bad arthritis) and delivered quickly. My dog loves it.
15 maart 2024
Antwoord van Joyride Harness
Thank you for the wonderful feedback! We’re so glad to hear that the harness is easy for you to use, especially with arthritis, and that your dog is happy with it too! Quick delivery and comfort are exactly what we aim for. We truly appreciate your kind words!
Our original Joyride harness was terrific
Our original Joyride harness was wonderful. Easy on and off. Unfortunately our dog got sick and lost a lot of weight. She passed away before the smaller harness arrived.
15 februari 2024
Antwoord van Joyride Harness
We are deeply sorry for your loss. Thank you for taking the time to share your experience with our harness, even during such a difficult time. It means so much to us that the Joyride harness was a part of your beloved dog’s life, and we hope the memories you shared together bring you comfort. Please don’t hesitate to reach out if there’s anything we can do for you.
Wellbuilt harness
We got Frankie from a shelter. He came with a harness that said PugLife. There really wasn't a need to get another harness except after two washings we couldn't get the cigarette smell out from former owner.
So, we looked the company up on the internet. It appears to have changed to Joyride. We ordered him the exact same size built for a Shih Tzu and are very pleased! Would recommend. Wellbuilt harness.
13 februari 2024
Antwoord van Joyride Harness
Thank you for sharing Frankie’s story with us! We’re so glad you found Joyride and that his new harness is a great fit. It’s wonderful to hear that you’re pleased with the quality and durability, and we truly appreciate your recommendation. Wishing you and Frankie many happy walks together!
This review is for my mother
This review is for my mother. She purchased a joyride harness after my suggestion because I knew a large dog that had one. She has a chihuahua and purchase the best friends harness. The buckle is about the same size as it is for a large dog. She called them and stated that they were not very helpful. Then she went to try to place a review on their website and it wouldn't let her click anything below three stars. I even tried it on my Chihuahua he absolutely refused to walk with it on the buckle is about 2 in wide and about a half an inch thick it's very cumbersome and quite honestly intimidating to a small dog. I hope they see this and offer my mom a refund or a viable solution with a smaller clasp. The company is asking for more details. I don't think I need to include any more details I explained that the class to secure the harness on the dog is huge cumbersome and intimidating it can pinch their skin severely. I highly do not recommend this item for a small dog.
21 februari 2024
Review zonder uitnodiging
Antwoord van Joyride Harness
Unfortunately i was unable to pull up your mom's order information with the email address you provided. We are trying to find a solution for you and your mother. But without locating the order information. Do you have an order number or approximate date she purchased?
I’ve been using your harness for almost…
I’ve been using your harness for almost six years. I find it really easy to use.
9 februari 2024
Antwoord van Joyride Harness
Thank you so much for being a loyal customer for almost six years! We’re thrilled to hear that the harness has been easy to use and a great fit for you and your pup over the years. Your continued support means a lot to us!
I have a service puppy in training and…
I have a service puppy in training and I was very happy that I could add his identification to the vest easily. He is very happy wearing the vest. Occasionally he is able to get his paw out of the vest. Overall I love it.
9 februari 2024
Antwoord van Joyride Harness
Thank you for sharing your experience with us! We’re so glad to hear that the harness has worked well for your service puppy in training and that attaching his identification was easy. It’s wonderful to know he’s comfortable wearing it! If you ever need any tips for adjusting the fit to help with that occasional paw slip, feel free to reach out. We appreciate your support and wish you both all the best in your training journey!
Couldn't be better!
This is my third joyride harness, I love the fact that it is high vis and lights up because I walk my dog early in the morning when it is still dark out. He has two other Joyrides in two different colors - one for if he has a coat on and one for not. I love how sturdy they are and easy to get on and off, I have told others to try them!
9 februari 2024
Antwoord van Joyride Harness
Thank you so much for your glowing feedback! We’re thrilled to hear that the high-visibility and light-up features have been so helpful for your early morning walks—that’s exactly what we aim for! It’s wonderful that your pup has his own Joyride ‘wardrobe’ for all kinds of weather, and we’re so grateful for your recommendations to others. Here’s to many more safe and happy walks together!
Antwoord van Joyride Harness
Thank you for the great review! We're so happy to hear that you find the harness easy to use, durable, and comfortable for your pup. We appreciate your feedback and hope it continues to make walks enjoyable for you both!
It’s an exact duplicate of the pug life…
It’s an exact duplicate of the pug life harness I purchased few years back. The overall design and quality is great.
12 januari 2024
Antwoord van Joyride Harness
Thank you for your feedback! We’re so glad you’re enjoying the design and quality of the harness—it’s wonderful to hear that it matches the high standards you loved with your previous one. We hope it serves you and your pup well for years to come!
We have two pocket beagles in the 20-25…
We have two pocket beagles in the 20-25 pound range. The medium size J harnesses were too big for them. The small ones are ideal. The J harnesses with the illuminated strips are best for night walks. Our female tends to pull out of most harnesses, as a result we got her a different one with three point security (collar, neck, and belly straps). If your dog is not an escape artist, the J harness is the best. My five stars are for the harnesses with the illumination. I recommend this product.
11 januari 2024
Antwoord van Joyride Harness
Thank you for sharing your experience with us! We're glad to hear that the small J harnesses are a great fit for your pocket beagles and that you find the illuminated strips helpful for night walks. We appreciate your feedback on fit and security as well—it’s great insight for fellow pet parents with ‘escape artist’ pups! Thank you for the five-star rating and recommendation. Wishing you and your beagles many safe and happy adventures!
These are the best harnesses
Such fast turn around when I got the wrong size. Returning item so wasy and new correct item came so quickly.
15 januari 2024
Antwoord van Joyride Harness
Thank you so much for your kind words! We’re thrilled to hear that the exchange process was smooth and that you received the correct size quickly. Making returns easy and efficient is a priority for us, so we’re glad you had a great experience. We hope the new harness is a perfect fit!
I already had a Joyride harness that I…
I already had a Joyride harness that I have been using for 4 years. It's easy to put on and is very secure. Great harness!
12 januari 2024
Antwoord van Joyride Harness
Thank you for your wonderful feedback and for being a loyal Joyride customer! We’re so glad to hear that the harness has served you well for four years and that you’ve enjoyed its ease of use and security. We truly appreciate your support and are thrilled that you’re still loving the harness!
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