I would like to thankfull JPC Direct for having sent me technical information on an old thruster. I recommend JPC for their customer care
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
5 star service. Excellent customer experience. During our boating years we have purchased several items from an Isotherm 12v fridge to heaters and have always received 1st class service. More recen... Toon meer
Bedrijf heeft geantwoord
I contacted Tom at J P C Direct in the first instance for some technical assistance, he responded really quickly and was extremely helpful and clearly very knowledgeable too. It was clear through sev... Toon meer
Bedrijf heeft geantwoord
JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoid... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Scheepsbouwkundig ingenieur
- Airconditioningsystemen leverancier
- Elektronische onderdelenwinkel
- Ketel- en verwarmingsdienst
- Koelkastreparatieservice
- Koelkastwinkel
Geschreven door het bedrijf
JPC Direct Ltd. launched as a business in 2013, when owner and director, Tom Gardiner purchased the company from his employer, JPC Ltd. The company had been agents for Webasto and Side-Power since the year 2000. We offer sales, installation, servicing and support of marine heating, air conditioning, bow and stern thrusters, marine refrigeration and marine generators. JPC sell only the best products available on the market, including Webasto diesel heaters, Webasto air conditioning, and Side-Power bow and stern thrusters. Isotherm fridges, Isotemp water heaters and Whisper Power, Paguro, Fischer Panda and Kohler marine generators, are also part of our range. Our online shop also offers a full range of parts for all of the above brands.
Contactgegevens
Riverside Estate, Brundall, NR13 5PL, Norfolk, Verenigd Koninkrijk
- 01603 784884
- sales@jpcdirect.com
- jpcdirect.com
4,8
Uitstekend
406 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Antwoord van JPC Direct Limited
Glad we were able to help. Thanks so much for taking the time to leave a review - Greg (JPC)
Painless transaction
Painless transaction, web site easy to use, delivered the next day ordered.
7 oktober 2024
Antwoord van JPC Direct Limited
Thanks for taking the time to leave a review. We really appreciate it - Greg (JPC)
Antwoord van JPC Direct Limited
Thanks for the review. We really appreciate the support - Greg (JPC)
Outstanding Service
Outstanding Service! Items received rapidly following order. 👍
4 oktober 2024
Review zonder uitnodiging
Antwoord van JPC Direct Limited
Hi Paul - Thanks very much for the review - we really appreciate your support - Greg (JPC)
Buying from the other side of the world…
Buying from the other side of the world yet I got a response to my question in minutes and the delivery took only 5 days better service than buying in Australia
Many thanks
27 september 2024
Antwoord van JPC Direct Limited
Great news! Thanks so much for the lovely review. We really appreciate your support. Greg (JPC)
very quick at everything 🙏😎🫡
26 september 2024
Antwoord van JPC Direct Limited
Great to hear! Thanks for the review - Greg (JPC)
Bow Thruster Parts Replacement
The guys at JPC were really knowledgable and available to answer all technical questions. Tom clarified a few points that I raised and my order was available promptly at a very competitive price 👍
23 september 2024
Antwoord van JPC Direct Limited
Cheers, Patrick. Thanks so much for leaving us a review - glad we were able to help - Greg (JPC)
JPC have a great reputation and it's well deserved
JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoided, researched whether a part vs. whole bow thruster would work and collected our boat for repair, which saved us a 5-hour round-trip, then completed the job earlier than planned which really helped us out. Our bow thruster now works like a dream! A completely trustworthy provider with an awesome service.
9 september 2024
Review zonder uitnodiging
Antwoord van JPC Direct Limited
Thanks so much for leaving us such a thoughtful and glowing review - we really appreciate your support and gratitude for our service. We'll certainly be sharing it with our future customers! - Greg (JPC)
Antwoord van JPC Direct Limited
Cheers for the review. Much appreciated! - Greg (JPC)
Recommended
Contacted JPC Direct as I needed some spare parts for our Webasto diesel heater. Customer service was very good, with a very prompt delivery. Would recommend.
6 september 2024
Antwoord van JPC Direct Limited
We are very grateful for your appreciation and support - many thanks! - Greg (JPC)
Antwoord van JPC Direct Limited
Great to hear! We really appreciate your support. - Greg (JPC)
Very responsive in answering queries
The company were very willing and quick to respond to my queries on the dimensions of an item prior to my committing to buy.
29 augustus 2024
Antwoord van JPC Direct Limited
Glad we were able to help you get this sorted - thanks for the appreciation - Greg (JPC)
Ni problem 👍
9 september 2024
Antwoord van JPC Direct Limited
:) Thanks for the thumbs up! - We really appreciate it. - Greg (JPC)
Antwoord van JPC Direct Limited
Good too hear - thanks for the support - Greg (JPC)
My order was processed and shipped…
My order was processed and shipped almost immediately and delivered the Help and advice was freely given.
5 september 2024
Antwoord van JPC Direct Limited
Glad we could help you out. Thanks so much for the review - Greg (JPC)
Shipping was fast and was the exact…
Shipping was fast and was the exact product fit I needed. Will definitely use this sele4 again.
21 augustus 2024
Antwoord van JPC Direct Limited
Hi David - Thanks very much for your review - we really appreciate your support - Greg (JPC)
Antwoord van JPC Direct Limited
Thanks for the review! Much appreciated - Greg (JPC)
Well packaged excellent price and quick…
Well packaged excellent price and quick dispatch. Email quickly answered over delivery time and tracking provided. My only criticism would have been that it would have been useful if the tracking was included after initial purchase. Just to mention once I received the tracking advice the pallet company were very helpful.
27 augustus 2024
Antwoord van JPC Direct Limited
Hi Ruth
Thanks so much for the lovely review - we appreciate your support. Just for info, the online purchase and the booking of the pallet shipment are two separate processes - which is why we are not able to provide tracking details at the point of purchase. So glad you were pleased with the fridge and the service.
Greg (JPC)
Antwoord van JPC Direct Limited
Many thanks for the review. We appreciate your support very much! - Greg (JPC)
Antwoord van JPC Direct Limited
Many thanks! Cheers for the review. - Greg (JPC)
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