I would like to thankfull JPC Direct for having sent me technical information on an old thruster. I recommend JPC for their customer care
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
5 star service. Excellent customer experience. During our boating years we have purchased several items from an Isotherm 12v fridge to heaters and have always received 1st class service. More recen... Toon meer
Bedrijf heeft geantwoord
I contacted Tom at J P C Direct in the first instance for some technical assistance, he responded really quickly and was extremely helpful and clearly very knowledgeable too. It was clear through sev... Toon meer
Bedrijf heeft geantwoord
JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoid... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Scheepsbouwkundig ingenieur
- Airconditioningsystemen leverancier
- Elektronische onderdelenwinkel
- Ketel- en verwarmingsdienst
- Koelkastreparatieservice
- Koelkastwinkel
Geschreven door het bedrijf
JPC Direct Ltd. launched as a business in 2013, when owner and director, Tom Gardiner purchased the company from his employer, JPC Ltd. The company had been agents for Webasto and Side-Power since the year 2000. We offer sales, installation, servicing and support of marine heating, air conditioning, bow and stern thrusters, marine refrigeration and marine generators. JPC sell only the best products available on the market, including Webasto diesel heaters, Webasto air conditioning, and Side-Power bow and stern thrusters. Isotherm fridges, Isotemp water heaters and Whisper Power, Paguro, Fischer Panda and Kohler marine generators, are also part of our range. Our online shop also offers a full range of parts for all of the above brands.
Contactgegevens
Riverside Estate, Brundall, NR13 5PL, Norfolk, Verenigd Koninkrijk
- 01603 784884
- sales@jpcdirect.com
- jpcdirect.com
4,8
Uitstekend
406 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Antwoord van JPC Direct Limited
Hi Donald - Glad we could be of service - thanks for the review - Greg (JPC)
Antwoord van JPC Direct Limited
Thanks for the review. It is much appreciated - Greg (JPC)
These guys are super easy to deal with…
These guys are super easy to deal with and know their stuff.
They also ship items fast after receiving payment. Huge thanks
19 oktober 2023
Review zonder uitnodiging
Antwoord van JPC Direct Limited
Thanks fso much for the review. We really appreciate your support. Greg (JPC)
Isotherm replacement door latch
Item was in stock very fast delivery of the new kit packaging was excellent
Replacement door latch now installed
Would definitely recommend JPC direct
19 september 2023
Antwoord van JPC Direct Limited
Thanks for the review, Martyn. Greatly appreciated! - Greg (JPC)
Good product range and great service
Good product range and great service. Item arrived in good time and was well packed to avoid damage in transit.
30 augustus 2023
Antwoord van JPC Direct Limited
Many thanks for the kind words. We really appreciate your support. - Greg (JPC)
Antwoord van JPC Direct Limited
Many thanks for the review - much appreciated! - Greg (JPC)
Excellent Service
Received product but some bits missing- called them and immediately sent replacement; no fuss, no quibble. Thoroughly recommend.
24 augustus 2023
Review zonder uitnodiging
Antwoord van JPC Direct Limited
Hi Bob - Thanks for the kind words. Glad we got it sorted in the end! - Greg (JPC)
Excellent Service from start to finish
Excellent Service from start to finish. Had a query prior to placing an order. Phone was answered quickly and person who ansered to phone answered my query. Didn't have to wait to be transferred. I had a problem when installing the fridge, due to wiring on my boat Again excellent response from JPC.
16 augustus 2023
Antwoord van JPC Direct Limited
Hi Dave - Many thanks for taking the time to leave us a review. We really appreciate your support. Greg (JPC)
Excellent service- quick delivery
14 augustus 2023
Antwoord van JPC Direct Limited
Hi Valerie - many thanks for taking the time to leave a review - Greg (JPC)
The fridge was delivered quickly and…
The fridge was delivered quickly and was well packaged 📦
1 augustus 2023
Antwoord van JPC Direct Limited
Thanks for the review - much appreciated! - Greg (JPC)
Great experience with JPC Direct
I ordered the ThermoCall TC4. However, it was obsolete. Tom contacted me and kindly offered to replace with the newer ThermoConnect TCON2 model. It works brilliantly!
Thank you.
10 juli 2023
Antwoord van JPC Direct Limited
Thanks for leaving a review. We really appreciate it - Greg (JPC)
Really knowledgeable staff and…
Really knowledgeable staff and excellent customer service. Recommend them to anyone.
19 juli 2023
Review zonder uitnodiging
JPCs service was fine: couriers were absolutely terrible
JPCs service was fine although didn’t always answer the phone. When they did I was told that the part was available and if I ordered online they could get the part out of their warehouse that same day and I would have it by the following working day (great). The couriers were another story though, UPS contacted us the day before delivery (good), then didn’t turn up (bad). They then rescheduled for the following day (good again) and didn’t turn up then either (very bad). They rescheduled again for the following day and after taking 3 days off work waiting for them I got a txt saying we weren’t in and they had delivered to the UPS pickup point in Falmouth instead - no one called at our door that day, an utter lie from UPS. I then had traipse down to a computer repair shop to collect the part I’d ordered. JPC - please change your courier, UPS are not doung your business any good at all
10 juli 2023
Excellent service
10 juli 2023
Super fast shipping!!
28 juni 2023
Quick and efficient service
2 juli 2023
Isotherm fridge
I asked some questions about the isotherm fridge and fittings. They were very knowledgeable and answered everything
15 juni 2023
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