I would like to thankfull JPC Direct for having sent me technical information on an old thruster. I recommend JPC for their customer care
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
5 star service. Excellent customer experience. During our boating years we have purchased several items from an Isotherm 12v fridge to heaters and have always received 1st class service. More recen... Toon meer
Bedrijf heeft geantwoord
I contacted Tom at J P C Direct in the first instance for some technical assistance, he responded really quickly and was extremely helpful and clearly very knowledgeable too. It was clear through sev... Toon meer
Bedrijf heeft geantwoord
JPC came highly recommended in our marina when we needed our bow thruster repaired. I can see why. Tom went the extra mile to keep costs down, offered a free inspection to see if a lift could be avoid... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Scheepsbouwkundig ingenieur
- Airconditioningsystemen leverancier
- Elektronische onderdelenwinkel
- Ketel- en verwarmingsdienst
- Koelkastreparatieservice
- Koelkastwinkel
Geschreven door het bedrijf
JPC Direct Ltd. launched as a business in 2013, when owner and director, Tom Gardiner purchased the company from his employer, JPC Ltd. The company had been agents for Webasto and Side-Power since the year 2000. We offer sales, installation, servicing and support of marine heating, air conditioning, bow and stern thrusters, marine refrigeration and marine generators. JPC sell only the best products available on the market, including Webasto diesel heaters, Webasto air conditioning, and Side-Power bow and stern thrusters. Isotherm fridges, Isotemp water heaters and Whisper Power, Paguro, Fischer Panda and Kohler marine generators, are also part of our range. Our online shop also offers a full range of parts for all of the above brands.
Contactgegevens
Riverside Estate, Brundall, NR13 5PL, Norfolk, Verenigd Koninkrijk
- 01603 784884
- sales@jpcdirect.com
- jpcdirect.com
4,8
Uitstekend
406 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Gute Auswahl von Sleiper Zubehör
Gute Auswahl von Sleiper Zubehör. Schnelle und einfache Lieferung
27 juni 2023
Antwoord van JPC Direct Limited
Vielen Dank, dass Sie uns eine Bewertung hinterlassen haben – wir freuen uns sehr über Ihre Unterstützung.
Mit freundlichen Grüße
Greg (JPC)
The price of the product
The price of the product. When converted to USD it was OUTRAGEOUS, comparatively speaking.
19 juni 2023
Antwoord van JPC Direct Limited
Mark
Hi there - I am extremely sorry that you were unhappy with the prices - we pay market prices for these products also - which I agree are high - we are not in control of the pricing as such, although are clearly in the business of making profit - and I hope that you were happy with other aspects of the service.
Kind regards
Greg Eden (JPC)
Fast and efficient service and delivery
6 juni 2023
Antwoord van JPC Direct Limited
Many thanks for the appreciation - we are very grateful for your support.
Greg (JPC)
Great service
Great service, fast delivery , great customer service!!!
21 mei 2023
Review zonder uitnodiging
Antwoord van JPC Direct Limited
Many thanks for the review - we really appreciate your support - Greg (JPC)
Great service, rarely experienced.
The ordering process was simple but effective. Having spoken to someone at the company via the telephone, which was answered by a person after just a few calls, I was clear on what I was ordering and, more importantly that the item would reach me when I needed it. Everything went according to plan and commitments. Great service, rarely experienced.
7 juni 2023
Antwoord van JPC Direct Limited
Hi Gordon - Many thanks for the kind words - we really appreciate your taking the time to show your appreciation and delighted that the service was what you needed - all the best, Greg (JPC)
While there was a challenge with FedEx…
While there was a challenge with FedEx JPC made it right. Great customer service and Tom was responsive and supportive.
2 juni 2023
Antwoord van JPC Direct Limited
Thanks for the support - all the best, Greg (JPC)
Antwoord van JPC Direct Limited
Glad it all worked out - and thanks for the review - Greg (JPC)
There was a mix up with my order and…
There was a mix up with my order and they handled it very quickly.
5 juni 2023
Antwoord van JPC Direct Limited
Glad it was sorted out in the end and many thanks for the review - with apologies for the inconvenience - kind regards, Greg (JPC)
Friendly customer service on line
Friendly customer service on line, hard to obtain products I was in need of for specific replacements however JCP had them available and provided quick delivery. Products as expected, all installed and working well! Thank you JCP!
30 mei 2023
Antwoord van JPC Direct Limited
Glad we were able to help - and many thanks for the review - all the best, Greg (JPC)
Great customer service
I ordered a webasto product for my caravan deisel heater in Australia. I was worried Jpc wouldnt deal with me. The product was still a great price even with the postage costs. The delivery arrived very quickly and worked perfectly. Faster than products ordered in Australia. Highly recommended
Thanks
29 mei 2023
Antwoord van JPC Direct Limited
Many thanks for taking the time to leave a review. We really appreciate your support. Greg (JPC)
Antwoord van JPC Direct Limited
Thanks for the review. Much appreciated. Greg (JPC)
Antwoord van JPC Direct Limited
Nice to hear. Many thanks for the review. Greg (JPC)
Excellent processing and delivery of…
Excellent processing and delivery of items from the UK to the USA.
24 mei 2023
Antwoord van JPC Direct Limited
Glad to be of service! Many thanks for the review. Greg (JPC)
Antwoord van JPC Direct Limited
Always nice to hear! Many thanks for the appreciation - Greg (JPC)
5 Gold Star, Customer care and friendly service
Very friendly and great service and customer care.
Great after sales support and super helpful.
Tom at JPC Direct.
10 mei 2023
Antwoord van JPC Direct Limited
Great to hear. Many thanks for the kind words. Greg (JPC)
Antwoord van JPC Direct Limited
Many thanks for the lovely review! Great to hear. Greg (JPC)
Antwoord van JPC Direct Limited
Good news! Thanks very much for the positive review - Greg (JPC)
Easy to order after a quick call to…
Easy to order after a quick call to check stock ! Arrived next day .
10 mei 2023
Antwoord van JPC Direct Limited
Excellent to hear. Many thanks for leaving us a review - Greg (JPC)
Helpful staff
10 mei 2023
Antwoord van JPC Direct Limited
Very nice to hear - many thanks! - Greg (JPC)
Dangerous and unprofessional
Crap customer service and dangerous work carried out. I have purchased a generator and fridges from this company and had problems with all. The generator was installed dangerously with fuel leaks which filled my boat with fuel and created huge amounts of damage. The fridges have been faulty and attempts to get warranty work completed are not responded to.
9 mei 2023
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.