Julian Wadden Reviews 

Jade has consistently looked after us really efficiently, always prompt with her response and friendly too!

The company handles rental agreements with kindness as well as manages the rented properties efficiently by the use of IT to report damages and faults which are usually promptly fixed with landlords support. Both renters and landlords are satisfied.

Thank you to Collette for all your help

Jade dealt with my query promptly and efficiently it's a pleasure to do business with her.

Really good service.
They do everything you ask very promptly!
Great communications too.
I’m very happy with them.
My Account Manager Jade is wonderful.

Jade is very helpful and professional. She is a very good property manager.

I have dealt with Jade Galtrey-Smith on a few cases over the past couple of years.
her communication and attention to detail is second to none. she always keeps me updated. She is an asset to your company
i look forward to continuing to work with her

I have been working with Ria who is managing my property. She is one of a kind- she handles maintenance issues effortlessly and without delay. Her communication is clear, and her advice to solve the issues spot on. She is a problem solver with a rare touch of caring on all sides. I feel lucky to have her looked after my property.

Ria Webster and the team are very professional and I can highly recommend Julian Wadden to manage your property.

Jade Galtrey-Smith has been very professional, courteous and friendly, whilst dealing with all aspects regarding my father’s rented property.

I had an offer accepted on a property, only for the sale to fall through because of the way this estate agent handled the process.

After my offer was accepted, I was told I had to pay a £60 fee for AML (Anti-Money Laundering) checks. I queried this because other estate agents had confirmed that this cost is normally covered by the agent, not the buyer.

Instead of discussing the matter with me, Rebecca allegedly told the vendor that I was refusing to complete the AML checks. That was simply untrue. My concern was about being asked to pay the fee, not about completing the required checks.

As a result, I lost the opportunity to purchase the property. I found the communication misleading and the handling of the situation extremely disappointing. I would have expected accurate information to be passed to the vendor and a willingness to resolve the issue professionally rather than misrepresenting my position.

Based on my experience, I cannot recommend this estate agent

Jade, our property manager is always quick to resolve any issues that arise with the property, and I am very very pleased with the service provided

My experience with the staff is smart and simple and understanding I am satisfied thanks

I deal with Jade and she’s always excellent in keeping me up to date on any issues on my property and deals with issues swiftly.

We have recently had a few problems at the house with a cracked front window and last week a broken back window I reported the problems to Mia Aspinall and she has been more than helpful in getting the windows sorted for us she was quick to get back and kept us updated on any progress a very good service in all thank you

Julian Wadden has managed my rental property for the past year or so and has proven to be professional - it has always been a pleasure dealing with Mia, Property Relationship Manager, who was always contactable, responsive, proactive and 100% reliable. When Mia said she would do something, she did it and with a very pleasant demeanour. Her telephone manner and client handling skills are exemplary - she is a great ambassador for Julian Wadden and the wider business. Thank you Mia for effortlessly establishing such a good rapport and engendering that critical trust in such a short period.

I have recently received some assistance from Ria who was a pleasure to speak with, thank you Ria for helping!

Collette is great whenever we need help

Ria Webster was absolutely fantastic when i called for advice on a maintenance issue. Thanks Ria!