Horrible experience. Don't be fooled by their fancy website! Not only was the dress different than the picture the color was splotchy and inconsistent. I immediately shared with them I wanted to... Toon meer
Bedrijf heeft geantwoord
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DO NOT buy from June Bridal/ returns are a nightmare. They advertise easy returns- WRONG- they deduct an unreasonable amount for shipping, then ask you to insure and ship to CHINA - leaving you wi... Toon meer
Bedrijf heeft geantwoord
I was a little skeptical about buying my wedding dress online, but this was totally worth it. The dress was beautifully made, and was very chic and elegant. The quality of the dress was also pretty gr... Toon meer
Bedrijf heeft geantwoord
The customer service is fantastic the shipping is perfect I received my dress earlier than expected it is gorgeous! The detail the quality for the price. I am very impressed, and so grateful to June B... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop wedding dresses, bridesmaid dresses, prom dresses, formal dresses & evening dresses at affordable price. High quality dresses come in all styles and silhouettes.
Contactgegevens
Beijing, Verenigde Staten
- junebridals.com
3,2
Gemiddeld
355 reviews
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Pretty Dress
Beautiful dress and even better customer service. I felt genuinely cared for throughout the process. Thank you!
25 mei 2026
Antwoord van June Bridals
Thank you, Sue! 🌸 Knowing that you felt genuinely cared for throughout the process means so much to us. That's exactly the experience we hope every bride has. We're so happy the dress was everything you hoped for — wishing you all the best for your special day! 💕
— June Bridals
They refuse to respond to emails
They refuse to respond to emails, very cheap fabric and incorrect sizing! Temu of bridal things.
2 augustus 2026
Review zonder uitnodiging
Antwoord van June Bridals
Dear Sheila,
Thank you for bringing your concerns to our attention. We are truly sorry for any inconvenience and frustration caused by the communication barrier.
Our customer service team previously sent a detailed response regarding your order on July 31st. However, it seems our emails may have been blocked or routed to your spam folder, preventing our messages from reaching you.
We have actively reached out to you via text message (including a screenshot of our previous reply) to help resolve this issue promptly. If you prefer to proceed with a return or need any further assistance, please kindly reply to our text or provide an alternative email address so we can send the return instructions right away.
We remain fully committed to assisting you and ensuring your order is resolved smoothly.
June Bridals
What I ordered is not what was sent
What I ordered is not what was sent. It does not look like the picture that they posted on their website. The material is different, the seams are mismatched, and the hem is sloppy.
I have emailed three times for return information, but they do not respond and there is no phone number.
DON'T ORDER FROM THEM!
15 juli 2026
Review zonder uitnodiging
Antwoord van June Bridals
Dear Joy,
Thank you for bringing this to our attention. We have sent an email to you to help address your concerns and provide the return instructions you need.
Please check your inbox (as well as your spam or junk folder, just in case). We are actively awaiting your reply so we can assist you with this as quickly as possible.
June Bridals
What a hassle!
Updated
What a Hassle!
It was a gamble, some folks seem super happy and I believe that to be true.
I did not look at reviews before I ordered my dress and did not heed the advice of my daughter that warned me against ordering what she referred to as “shady fast fashion”… but, I was busy and thought, it’s quick, easy, the dress looks beautiful, how bad could it be?
It was bad, the dress that arrived was not like the dress in the picture. The whole purchase was a rather disappointing experience from the start. First, I ordered and the estimated delivery date in the shopping cart shifted from a week before, to the day of my wedding.
Junes Bridal auto responds with AI, but they did follow up with personal sounding emails from an agent named Alice. She offering to “expedite” the dress that was originally projected to be delivered with plenty of time. You cannot call this business. To be fair they are on the far side of the world so the time difference makes that kind of understandable,
Junes Bridal did consistently communicate, until I insisted on returning the inaccurately made dress. Then no more AI responses, they finally followed up with an offer of $60 to keep the dress, (about 25% of what I spent). I declined. My next two return requested were completely ignored.
After I originally posted this review, they stopped ignoring me and I received a partial refund of $140 from my $245 original purchase. They do not want the dress back, it is still sitting in my dining room in the original packaging with the tags still on it waiting to be donated. To send it back it would basically have cost the same difference. I purchased a different dress from Dillards for my wedding that worked beautifully.
The company asked me to pull down this review, but Trust Pilot is in business for a reason. I did increase my review from one star to three. They have communicated politely with me and did send a partial refund, but the whole process felt like pulling teeth. Junes Bridal’s return policies are stated on their website which I recommend reading first if you want to gamble on one of their dresses.
I’m not sure why the customer has to pay $40 for the original shipping (when the original shipping was free) and when they did not ship a dress that looked like the one I ordered, but it is stated in their policies online. Also please note, they will not take back any accessories, so that was more sunk cost, a bustle and a garment bag. I did get a nice veil out of the deal and perhaps someone will find the dress at Goodwill and have it altered into something they like.
I did not read the reviews or policies until after I ordered my dress. I believe they are fairly accurate, some customers are happy, some are really disappointed. It’s a gamble.
Thank you Junes Bridal for responding.
Kind regards,
Maria
18 juli 2026
Review zonder uitnodiging
Antwoord van June Bridals
Dear Maria,
Thank you for sharing your feedback. We are very sorry for the disappointment regarding your dress and for the response delay over the weekend during our non-business hours.
We strive to deliver products that match our descriptions and to offer prompt, fair solutions when an item does not meet expectations.
We have sent a detailed email directly to your inbox today with return information. Please check your email when you have a moment so we can resolve this for you as expected.
June Bridals
Absolutely will not recommend I WANT MY MONDY BACK!!
Well, I am very, very upset with this company. I have emailed multiple times regarding my order. Order # jbd20260723-166111 they told me that they would cancel my order that they were putting it on hold until they could confirm that I actually want to cancel. I’ve confirmed three times since then and have heard nothing. It has gone radio silent. My dress was $197 and I have not received my refund. I am very dissatisfied. I will never ever ever tell anyone about this company. The agent that was working on my case her name is Alice and still has yet to respond to me. All I want is my money back. I have not received the address. I just canceled because I found a new dress. This is taken advantage of people doing customer service this way I’ve worked in customer service all of my life and I have never ever treated someone the way that they are treating me where it takes 1 million years about to get a return I always did return returns promptly as soon as they came in the store or over the phone.
23 juli 2026
Review zonder uitnodiging
Antwoord van June Bridals
Dear Mariah,
Thank you for your feedback. We want to share that your cancellation request for Order #jbd20260723-166111 has been fully processed, and your refund was issued today, Monday, as soon as our team returned for standard business hours.
Our support team was offline over the weekend when your follow-up messages arrived. We apologize for any anxiety this non-working-hour gap caused you.
A detailed confirmation email regarding your refund has been sent to your inbox. Please let us know if you need any further assistance.
June Bridals
Avoid this company!
The dress i ordered, per my measurements and the suggested size, was probly 2 sizes too big and way too long in the front to be able to walk. The photo on their site of the color I selected was misleading, and looks nothing like what I actually received. There were only 2 photos on their site. Their site is shady. When I requested to return the dress (the same day it delivered), their customer service just told me I should have alterations done to make it fit. My wedding was 2 weeks away, no time for that, I just wanted to return the dress that I was unhappy with. They ignored me for a week. No phone number to call them, their online chat bot is a JOKE. I had to fight with them via email to FINALLY give me a return address, and to rub salt in the wound, they tell me they're keeping $100 and not giving me a full refund and that I am responsible to pay the expensive international shipping fees to send it back to China. I'm disgusted and deeply regret buying from this company. I highly advise anyone considering to buy a dress from this company, NOT TO, order from another company that has good ratings. JUNE BRIDALS IS A SCAM.
17 juli 2026
Review zonder uitnodiging
Antwoord van June Bridals
Hi Lauren,
We're sorry to hear this order didn't work out, especially with your wedding so close. We take feedback like this seriously and are currently working directly with you to reach a fair resolution.
Thank you for your patience, and please reach out to our team directly if there's anything else we can help with.
June Bridals
I absolutely loved my dress
I absolutely loved my dress. Shipped fast and fit like a glove! I didn’t need any alterations and the material was fabulous. Highly recommend and perfect for my elopement!!
16 juli 2026
Antwoord van June Bridals
Dear Brooke,
Thank you so much for taking the time to share your wonderful experience!
We are thrilled to hear that your dress arrived quickly and fit you perfectly without any need for alterations. Knowing that the fabric met your expectations and that the dress is a perfect fit for your special elopement brings immense joy to our entire team.
We wish you a lifetime of love and happiness as you embark on this beautiful journey together. Congratulations on your upcoming elopement!
Warm regards,
June Bridals Team
Beautiful dress, high quality construction
Dress arrived more than a week early! Customer service was able to answer my questions and give advice in a very timely manner. The dress is BEAUTIFUL, looks exactly like the photo with high quality construction. I am very pleased with it. It’s a really close dupe of the original 5K “Remy” dress for literally 1/25th of the price! I’m very satisfied with my purchase. I am thinking about getting another one in black.
13 juli 2026
Antwoord van June Bridals
Dear Customer,
Thank you so much for taking the time to share your wonderful experience with us. It brings great joy to our entire team to know that your dress arrived early and that you are pleased with its high-quality construction and design.
We are also glad to hear that our customer service team provided the timely assistance and advice you needed during your journey. Knowing that the dress met your expectations in both appearance and value means a lot to everyone here.
Since you mentioned considering the same design in black, please feel free to reach out to us whenever you are ready. We would be more than happy to assist you with the customization or order details to ensure your next piece is just as expected.
Thank you again for choosing us and for sharing your feedback. We look forward to serving you again in the future.
Warmest regards,
June Bridals Team
In loveeee with my dress
I got my dress super quick! I ordered the wrong size and customer service was super helpful and quick with responding to me and fixing it!
6 juli 2026
Antwoord van June Bridals
Dear Michaela,
Thank you for taking the time to leave such a lovely review.
It is wonderful to hear that the dress reached you so fast and that the sizing update went smoothly. Your satisfaction means the world to us, and it was wonderful helping you along the way.
May you have a fantastic time wearing your dress!
Best regards,
June Bridals Team
I found the perfect dress …
I found the perfect dress ordered it and then realized I might need measurement adjustments my wedding was coming up shortly. I emailed customer service they responded very quickly adjustments to my dress would be made without extending the process time. They went above and beyond to assure my dress would get here in time and to my surprise I received it sooner. They turn the dress inside out to protect the material which is an added security it would be delivered in pristine condition
Thank You June Bridals
24 juni 2026
Review zonder uitnodiging
Antwoord van June Bridals
Dear Rita,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your dress arrived even earlier than expected and in pristine condition.
It was a true pleasure to assist you with the measurement adjustments and to help ensure everything went smoothly for your big day. Turning the dress inside out is a small step we always take to protect the delicate fabric during transit, and we are so glad it brought you peace of mind.
Your kind words mean the world to our team. We wish you a beautiful wedding day and a lifetime of happiness ahead!
Warmest regards,
June Bridals Team
While I had an issue with some of my…
While I had an issue with some of my order, the customer service was very helpful in response and in getting replacements issued before my upcoming wedding date.
16 juni 2026
Antwoord van June Bridals
Dear Angie,
Thank you so much for taking the time to share your experience with us. We are incredibly happy to hear that your replacement arrived in time for your big day!
It was a true pleasure assisting you, and we are so glad we could help bring peace of mind ahead of your wedding. Wishing you a beautiful wedding day filled with love and unforgettable memories, and a lifetime of happiness ahead!
Warmest regards,
Junebridals
I'm so impressed with my dress and…
I'm so impressed with my dress and excited to wear it on my big day. They communicated with me to make sure I got the perfect fit. Will definitely recommend to everyone!
18 juni 2026
Antwoord van June Bridals
Dear Brookann,
Thank you so much for taking the time to share your wonderful experience! We are absolutely thrilled to hear that you love your dress and that our team could help ensure the perfect fit for your big day.
It is an absolute honor to play a small part in such a special milestone. We wish you a beautiful and unforgettable wedding day filled with love and happiness! Thank you for recommending us to others.
Warmest congratulations,
Junebridals Team
Antwoord van June Bridals
Dear Bella,
We are absolutely thrilled to receive your 5-star review.
We are incredibly happy that you loved your beautiful dress and found our customer service helpful. Knowing that we could contribute to making your experience special means the world to us.
We sincerely appreciate you taking the time to share your feedback, and we wish you a wonderful celebration ahead!
Best regards,
Customer Support Team
Pleasantly surprised
I was skeptical about the quality of the dress because it was just so affordable. However it is absolutely stunning, exactly as described and better, i cannot wait to get married in this beautiful gown.
25 mei 2026
Antwoord van June Bridals
Dear Andie,
We are delighted to hear that you are pleased with the quality of your gown. We take great pride in ensuring our dresses are accurately described and exceed expectations, regardless of the price point. We are honored to play a small part in your special day and cannot wait for you to wear this stunning piece down the aisle.
Warmly,
Customer Support Team
Absolutely terrible
Absolutely terrible experience. DO NO WASTE YOUR TIME OR MONEY!! Very poorly made, cheap material and a non responsive customer service. It’s is impossible to reach anyone at this company and you only get automated or bot email responses. If your dress arrives and it does not fit or it is not made properly or does not match the photo online, good luck trying to return it. They even charge the customer such high return fees and make it so difficult, you will just give up. Just another predatorial wedding business.
18 maart 2026
Review zonder uitnodiging
Antwoord van June Bridals
Dear Customer,
We’re very sorry to hear about your experience and take feedback like this seriously. However, after reviewing our records, we have not yet been able to identify the order connected to this review.
We have already reached out through the platform, requesting additional order information so we can investigate the situation properly and offer assistance. Unfortunately, we have not received a response yet.
We always encourage customers to contact us directly regarding any concerns with sizing, quality, or fit, and we do provide support options depending on the situation. We would still appreciate the opportunity to look into this matter and work toward a resolution once the reviewer provides the relevant order details.
Best regards,
Customer Service Team
The communication was outstanding and…
The communication was outstanding and fast. The dresses turned out beautifully!
14 mei 2026
Antwoord van June Bridals
Dear Joanne,
We are incredibly grateful for the wonderful 5-star review you shared regarding your recent experience with us.
We delight in knowing that our communication met your expectations and that the dresses turned out beautifully for your special occasion. Providing fast, attentive service and high-quality designs is always our top priority, and your kind words mean the world to our team.
We appreciate you choosing us to be a part of your journey, and we hope to have the pleasure of serving you again in the future.
Warmest regards,
Customer Support Team
Attention to quality!
I just wanted to let you know I received my wedding dress. Thank you so much for reaching out to me to confirm the measurements! My dress is perfect and fits perfectly! (It wouldn’t t have if someone hadn’t noticed my errors and reached out to confirm rather than just sew and ship!) Thank you again! I can’t wait to wear it!
14 mei 2026
Antwoord van June Bridals
Dear Melissa,
We are delighted to hear that you have received your wedding dress and that it fits you perfectly. We take great pride in our attention to detail, and we are glad that our team's effort to double-check the measurements ensured the best possible result for your special day.
We truly appreciate you taking the time to share this kind feedback with us. We wish you a wonderful wedding celebration and are honored to have played a part in it.
Best regards,
June Bridals
The dress is so beautiful
The dress is so beautiful! Fit perfectly. Great quality. I’m obsessed!!!
9 mei 2026
Antwoord van June Bridals
Dear Customer,
We are absolutely delighted to read your kind words! It brings us so much joy to hear that the dress is beautiful and fits you perfectly. ✨
We are thrilled that you are happy with the quality and that you are "obsessed" with your new dress! ❤️ Thank you for choosing us to be a part of your special journey. We truly appreciate you taking the time to share your experience. 👗🌟
Best regards,
JuneBridals
After reading negative reviews I was…
After reading negative reviews I was skeptical. To my surprise June Brides was prompt in addressing my questions and concerns. The measurements are exact so you may want to give yourself an extra inch for comfort. Im very pleased to have chosen June Brides.
13 april 2026
Review zonder uitnodiging
Antwoord van June Bridals
Dear Carmen,
It was a pleasure assisting you! We are so happy to hear that your dress arrived with exact measurements and that you are satisfied with our service.
Thank you for choosing us despite your initial skepticism—your trust and your recommendation to others mean the world to our team. We hope you enjoy your beautiful dress!
Best regards,
June Bridals
Returns are impossible
Do not buy from this company unless you are 100% certain that you intend to keep the dress. Returns are impossible despite what the website says. The dress was received in a timely fashion and was beautiful but did not fit. We followed the directions of return which instructed us to contact the company directly for an item return code. They tried to talk us into keeping the dress but when we insisted on a return, they ghosted us and never provided a code. The window of return is two weeks so I'm assuming they are just trying to let that time expire. Very disappointed with this company.
Update: AFTER I posted my review they reached out via email AND posted a reply to my review indicating that they corresponded. BUYER BEWARE!! You will not be able to return your dress or reach anyone for assistance.
19 april 2026
Review zonder uitnodiging
Antwoord van June Bridals
Dear Customer,
We would like to confirm that we have been in active communication with you regarding your return.
To clarify, we have explicitly informed you via email that we are honoring your return request and have provided the necessary item code and return address. We are more than happy to accept the return even if the initial timeframe has slightly passed during our correspondence.
We are still waiting for your follow-up to complete the process. Our team remains fully committed to ensuring this is resolved for you smoothly.
Best regards,
June Bridals
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