The young man was very pleasant and made for a relaxed experience.We laughed so that took the pressure off.In saying that very professional explained everything exceptionally.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Friendly reassuring very clear in delivery.Well spoken and is a People Person with a Great Communication. Good use of positive words. Sorry I forgot his name. So sorry.. Ain't no fun getting old... Toon meer
Bedrijf heeft geantwoord
Kia was very helpful and knowledgeable of the product. Their language was clear and I did not feel put under any pressure to purchase. The funeral policy is easy to understand and straightforward.... Toon meer
Bedrijf heeft geantwoord
I had Charlotte Dobson who made my experience enjoyable and I am so relieved to be signing up for Funeral Insurance cover today. I am grateful for her patience and humility that helped me navigate a... Toon meer
Bedrijfsgegevens
Over Just Insurance
Geschreven door het bedrijf
We created Just Insurance to meet the needs of Kiwis who just want a simple way to help cover their final costs.
Choose up to $30,000 of cover1 to help ensure your loved ones don’t have to cover your funeral costs alone. There are no medicals or brokers – just an easy application and simple cover that’s designed to be affordable.1
Choose up to $30,000 of cover1 to help ensure your loved ones don’t have to cover your funeral costs alone. There are no medicals or brokers – just an easy application and simple cover that’s designed to be affordable.1
Contactgegevens
Nieuw-Zeeland
- care@goldeninsurance.co.nz
- justinsurance.co.nz
4,7
Uitstekend
122 reviews
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The customer service rep was very…
The customer service rep was very helpful and explained everything so no problems there. My call back was booked for 10 to 10.15 I waited until 10.45 couldn't wait any longer then missed calls. Policy with different provider is slightly better
12 juni 2026
I spoke with George today about a…
I spoke with George today about a funeral insurance policy. What a lovely helpful gentlemen and so very helpful.He explained everything about the policy throughly for me I now. Have peace of mind that my family won’t have to worry about my Funeral cost
Janis Clews😊♥️
10 juni 2026
Really sorry for inconvenience.Could…
Really sorry for inconvenience.Could not send reply.
9 juni 2026
The person I spoke too John was great…
The person I spoke too John was great explained everything and spoke English. Nice to talk to people you can understand.
8 juni 2026
It was easy and affordable and customer…
It was easy and affordable and customer service was awesome to talk to .. George was a great help
8 juni 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Something very 'scam' about this…
Something very 'scam' about this company. Repeated 'missed' calls despite the phone not ringing. Decided to call back and see what it is and got Just Insurance. Said I've never engaged with them, guy on the phone assured me I must have and he knew my name, said it had come from Facebook. So let's all celebrate that Zuckerberg is now sharing our details with companies who scam call people over and over. Asked to be removed from call list, rude staff and basically dodgy AF company in my opinion. Also note, calls went to Australia, not at all NZ based.
5 juni 2026
Review zonder uitnodiging
Antwoord van Just Insurance
Hi Michael, thank you for taking the time to share your feedback. We're sorry to hear about your experience.
We take concerns about unsolicited contact and customer service seriously. We'd appreciate the opportunity to look into the issues you've raised, including the calls you received and your interaction with our team.
Please contact our customer service team on 0800 857 410 with your details so we can investigate this further and address your concerns.
He was great to listen to very…
He was great to listen to very understanding with everything he told me about his product
5 juni 2026
George was very thorough about…
George was very thorough about explaining the policy. He was very friendly and understanding. Was not pushy and listened to me.
22 mei 2026
With any review I do never give top…
With any review I do never give top marks as always room for improvement in everything but found the contact with j7st insurance was well explained and quick .Made it easy to make a decision from the choices available that suited me
19 mei 2026
John was fantastic
John was awesome to talk to.
Very clear and covered everything I needed to know.
19 mei 2026
Very clear to hear wot George said to…
Very clear to hear wot George said to me and very patient I understood most of wot he explained to me on the funeral cover policy thankyou very much George for yur patience
13 mei 2026
John was excellent and made the whole…
John was excellent and made the whole process so easy and he explained everything very well!
18 mei 2026
John nicely explained everything what I…
John nicely explained everything what I wanted know.
12 mei 2026
Review zonder uitnodiging
Antwoord van Just Insurance
Hi there, thank you for your review! We're so pleased to hear that John could help you through the process and answer your questions. Thank you for choosing Just Insurance!
George eas very helpful
I spoke to George he was very helpful and able to give me an affordable funeral Insurance package that i can afford and pay on a fortnightly basis. Im so happy to finally make a decision Thank You
George
11 mei 2026
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