We used to have Juvela White mix on prescription until our Health Authority stopped prescriptions for coeliac food. The whole family were delighted when I discovered we could buy it direct and the 'b... Toon meer
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I hope that the good quality of the fibre bread that we regularly buy continues it's fantastic production, fresh and tasty, and so does the delivery on time and in good shape, given the product fr... Toon meer
Bedrijf heeft geantwoord
I changed my order as I was on holiday, that was no problem. Always arrived when it says it will. Cannot fault this company. Excellent
Parcel arrived promptly with cereal, mix, and most importantly freshly baked gluten free bread, so I could enjoy real sandwiches that don’t fall apart when you try to eat them!
Bedrijfsgegevens
Geschreven door het bedrijf
We’ve been making gluten free foods for people diagnosed with coeliac disease for over 25 years, so we have developed a wealth of knowledge and expertise in all things gluten free. Our gluten free foods are available on prescription. For those who are not eligible for prescriptions or haven’t been medically diagnosed with coeliac disease, our online shop offers gluten free boxes, which provide a convenient way to stay stocked up with delicious everyday essentials.
Contactgegevens
Unit 8, 19 De Havilland Drive, L24 8RN, Liverpool, Verenigd Koninkrijk
- 08007831992
- info@juvela.co.uk
- juvela.co.uk
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The box was delivered on time but was damaged…
The box was delivered on time but was damaged. Normally the small baker box is a relatively small box of very stiff cardboard and everything travels safely in it. This time it was a larger box with a very soft cardboard. It had been resealed with tape by DPD delivery but that hadn't prevented the contents being squashed inside. The packets of flour were dented but hadn't broken and were quite usable and the rolls were intact but the loaf had been squashed so some of the bread was broken up inside it and not easily usable.
I'm sorry to report this failure in packaging as normally the small boxes protect the products totally and am not sure why this box was larger and very soft cardboard but maybe it will help you to trace if there was some hitch in the packing process. Overall I am very satisfied with your service and the ease with which I was able to ensure that I( was back from being away to receive the box. Thank you and all best wishes
Favourite bread by far
Was so pleased with the efficiency of…
Was so pleased with the efficiency of Juvela when ordering my sliced bread. Was very impressed with the update and the information I received and you never let me down in my eyes very organised Company. Well done to all concerned. Thankyou x
There was a problem with delivery as I…
There was a problem with delivery as I was on holiday but Juvela sorted out the delivery
Easy to set up subscription
Easy to set up subscription. Bread baked fresh and delivered quickly. I love this bread as toast and when we found out the nhs were stopping us having it on prescription we had to find another way to get it. The only supermarket it is available in is Tesco. I do wish they broadened that out to other supermarkets for if we need extra as we do not have a Tesco close by
Your bread and all you make is…
Your bread and all you make is fantastic my fresh bread was Amazing freezes well thank you will be ordering again.
waited nearly a week for my bread hope…
waited nearly a week for my bread hope it improves
First class service
Best flour for gluten free bread
Now having to buy the flour I used to get on prescription but it’s my favourite for making bread and the subscription model works fine
Excellent Service and advice from Juvella
Service and advice from juvella was excellent. Sadly delivery company let them down and parcel was delivered to the wrong address. Thankfully an observant neighbour saw it and redirected it to me. The house where the parcel was left is empty. I did notify the delivery company of the mistake to ensure future deliveries are delivered to the correct address. Thankyou the bread is fabulous.
Juvella fresh bread is still the best…
Juvella fresh bread is still the best bread product I have ever found. The brown bread is delicious although sometimes inconsistent in its size and air holes under the crust.
The ordering system is easy to use and flexible if you want to swap products within your order.
The delivery service is generally good and arrives quickly enough for the bread still to be fresh.
Freezes very well and I would definitely recommend using Juvella.
Normally if there is any problem with order or delivery customer service is excellent although response can differ depending on who answers your query.
But all in all Juvella deserves 5* and I will continue to purchase their products.
Always quick with delivery and also…
Always quick with delivery and also when answering any queries.
They are a great company I can buy…
They are a great company I can buy Gluten Free bread, babs. biscuits, flour paster if I need it many firms don't have as much variety. and its always on time.
i am not sure that the company is still…
i am not sure that the company is still operating i have been phoning for a week no one available -no response from messages left nor from e-mails sent to find out where my wifes delivery is - i received a link for evri but the phone code on the message was for moroco!! so i ignored it particularly as the info in the message was totally false
Good products orders efficiently…
Good products orders efficiently processed dispatch promptly and I received them quickly in good condition
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