J W Grant Reviews 

Purchased smooth sandstone slabs from JW GRANTS PAISLEY, no advice given about maintaining etc at the time of purchase, however if you buy outdoor slabs you expect them to stand up to outdoor conditions. After a day of our landscaper laying them he noticed that the leaves had stained a couple of them! Fitter advised he had never seen this before, or happen as quickly Contacted Davie at JW grants sales who basically said they had taken a global view from google and noticed we had a lot of trees in our garden and surrounding area? And we’re not offering any resolution , basically they could do nothing. Really unhelpful. Very argumentative when I tried to explain the situation. would not recommend going near the place. No resolution offered, now taking legal advice. Spent far too much on this to let it go.

Great service as always, came home from work and the materials were left exactly where I'd asked them to be, saving me the job of moving several tonnes of material. Unlike other companies JW Grant really do listen to their customers and go above and beyond.

JWGrant just finished delivering all the timber for my DIY deck rebuild. It's all in good shape and to spec, there are no missing or incorrect items, and the delivery guy was excellent, managing to place the two big stacks exactly where I needed them on our drive. I just cannot fault them, and if your order is substantial you can make some good savings vs. other suppliers. Really excellent.

Placed an order for collection. Payment on line was very difficult and on day 4 of trying, I was finally successful. Got little acknowledgement of when to collect and called 4 days later to see if collection that day was possible.I was told it was. However upon collection (after having paid the full amount at placing the order) we were told not all items are available. Still waiting on a call to advise me to collect the missing item.With such service levels, why would we want to support a local independent company? B&Q here we come! Real shame that

Thank you, reach out to who?

Paisley staff are just phenomenal !
It can be daunting as a woman entering an establishment normally frequented by professional tradesmen, but the guys here are always pleased to see you & very helpful without being condescending, I kid them on that they are fluent in Girlish 😄
They all help each other out & seem to be a very happy & efficient team.

Nice customer service

Great guys to deal with

Availability, cost and delivery were all spot on.

When the delivery driver came he went to my neighbours house. I went out and asked if this was for number 34 and he said no it’s for number 36. I gave the name and the items being delivered and he said yes that’s it so I said it’s for number 34. He told me that number 36 was on his line and then said 34, 36 what’s the difference. I found him very rude and abrupt and the difference is that he went to the wrong address.

Value for money. Very good delivery.

Easy to order online & collect from Maryhill branch..staff were friendly & helpful

Excellent online ordering
Delivered on time and on correct day

Products delivered as per expected delivery dates, driver was courteous and placed the delivery as requested on the drive

Prompt delivery and quickly off loaded in the location requested. I would recommend this company.

Ordered, arrived as scheduled.

Steven from Paisley branch just came today and did our delivery of porcelain tiles and sand and few other things , he is really good with lovely attitude and very considerate of where I requested him to place the material. He had excellent menovering skills to use the crane. Thank you Steven .

Ordered Tuscany buff stones in bulk and they look nothing like the picture - all very grey even after washing.

Happy with service from grants delivered when they said they would also kept informed of delivery so would use again .

Not used any builders merchants for years as previous experience wasn't that great with rude staff and left hanging about in the yard like a spare part while there was nobody there to help you.
I thought I would try J W Grant for a click and collect as had used them previously for a delivery and things had went well.
What a difference. Staff were really friendly, welcoming and courteous. Plenty of staff in the yard to get your order and again really keen to help and plenty of them.
Not sure if all builders merchants are to this high standard now, but will definitely be back to J W Grant.
Thanks for making what was previously a daunting experience an enjoyable one.