Great experience buying from Ryan at K9 Corner. I was able to speak to him and discuss the item I was buying in great detail which helped my decision making. I’ll definitely be using the shop again... Toon meer
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Lees wat reviewers zeggen
I want to thank K9 Corner owners on helping me with a probelm caused by the delivery drivers and mail. Not only did they send out a new bag of food they compensated me and let me keep the damaged ba... Toon meer
After my old ecollar gave up on me I wanted to try a different brand but I was unsure if this was the right descision. After speaking to Ryan at K9 Corner and discussing my Rottweiler and what brand w... Toon meer
Just a great, honest shop. You can actually reach the customer service line if there is an issue (which there rarely is). If I have questions about products etc, I can actually get answered by a pe... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
K9 Corner is a UK-based retailer providing high-quality products for family pets and working dogs. Founded in 2021, the brand offers trusted leads, collars, toys, training gear, natural food, and supplements from top brands like Herm Sprenger, Eden, and KONG.
Contactgegevens
3rd Floor, 86-90 Paul Street, EC2A 4NE, London, Verenigd Koninkrijk
- support@k9-corner.co.uk
- k9-corner.co.uk
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Fantastic service
Fantastic service! Ryan is always helpful and we have never had an issue.
Great experience buying from Ryan at K9…
Great experience buying from Ryan at K9 Corner. I was able to speak to him and discuss the item I was buying in great detail which helped my decision making.
I’ll definitely be using the shop again.
Great quick transaction delivery very…
Great quick transaction delivery very quick to
Very quick postage and amazing products
Very quick postage! Super products! Very friendly also!
Excellent product and fast delivery
Brilliant customer service
Just a great, honest shop. You can actually reach the customer service line if there is an issue (which there rarely is). If I have questions about products etc, I can actually get answered by a person and not a bot.
Good products, crazy fast shipping and reachable nice people who run it.
Can only recommend.
Brilliant website layout with clear…
Brilliant website layout with clear descriptions. Placed an order Friday afternoon and was delivered the following morning on standard delivery. Will using K9 corner for all future order's.
I want to thank K9 Corner owners on…
I want to thank K9 Corner owners on helping me with a probelm caused by the delivery drivers and mail.
Not only did they send out a new bag of food they compensated me and let me keep the damaged bag damaged by the delivery, not only this, the owner rang me to ask me what the problems where and how he could put them right which was quite out of the norm seeing the society we live in, reminded my of the old days when people actually care.
So thank you again K9 Corner it is well appreciated.
Really happy with the customer service…
Really happy with the customer service from Ryan. Unfortunately, my e-collar developed a fault and wasn’t giving a consistent stimulation. I contacted them regarding the issue and they dealt with it quickly and efficiently under the warranty.
A replacement was arranged without any hassle, and I really appreciate how straightforward the whole process was. Faults can happen with any product, but it’s the way a company handles them that makes the difference. Would definitely recommend based on my experience with their customer service.
Ivy
Been using K9 Corner for over a year…
Been using K9 Corner for over a year now. Deliveries have always been spot on. Had my 1st issue recently with my dog food delivery and the way they handled it; in such a prompt and professional manner is a real credit to them as a company.
Definitely recommend this company 100%
Fast delivery
New Ecollar
After my old ecollar gave up on me I wanted to try a different brand but I was unsure if this was the right descision. After speaking to Ryan at K9 Corner and discussing my Rottweiler and what brand would work best for our needs, I received my new collar in a couple of days. All I can say is Ryan was really helpful and his knowledge is outstanding.
Things happen
It wasn't all plain sailing with our order as it went missing in transit but the customer service was spot on!! They kept us in the loop , offered us a refund if we wanted to go elsewhere, a voucher for an apology.
We didn't go for the refund as we wanted to stay with this company.
Highly recommend
Changing delivery date so easy and…
Changing delivery date so easy and delivered within a few days brilliant service
Excellent customer service
Excellent customer service. Had an issue with the dispatching of an item, responded very quickly, kept me informed at all times and dealt with the matter very quickly. Would definitely recommend.
Top communication
Top communication, guidance, support and information. Went out of their way to support me in ordering the right equipment for me! 100% recommend!
Fab aftercare a year later!
Katie and Ryan were great with our faulty product and were quick to support and advise on how we resolved the issues. Thank you!
Super fast service and the equipment is…
Super fast service and the equipment is absolutely bombers, the best I have seen. Very happy!
The worst service we have ever…
The worst service we have ever received. We bought a product and were promised delivery within 5-7 days. After a month and a half, we still have not received the product and have not received a refund, even though we have contacted them over 20 times demanding that the product be delivered or the order be canceled. They tell us stories over and over again. Be careful and stay away from them. We intend to file a lawsuit and demand a refund plus compensation.
As can be easily understood from your long and evasive answer, you continue to tell stories. You write that you asked the shipping company to return the product to you. If that is the case, then why do you insist on not refunding us the payment? It is a month and a half after the purchase, we have never seen the product, no one from customs has contacted us, it is not possible to contact customs in Greece, why do you still continue to hold money that does not belong to you? In addition, we only left Greece for 5 days and returned, what does it have to do with the shipment??? I repeat and present the facts: it's been over 40 days since the purchase, we haven't seen the product, no one has contacted us about the shipment, neither from customs nor from the courier company, and you have the money. As I wrote before, you are probably trying to make people lose and give up. This is not my case. I will file a lawsuit against you for the emotional distress and the payment you collected without providing any return. You know very well that the Distance Purchasing Law (online) requires you to return money to the customer immediately when he requests to cancel the transaction as long as he has not received the product. But as mentioned, you are trying to ignore the law, which is a shame.

Antwoord van K9 Corner
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