What you need when you rely on an expensive test instrument is great service and backup. This is what Kane provides. When I send my Kane analysers in for service and calibration, they're usually tur... Toon meer
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Lees wat reviewers zeggen
Overall very good service. The turnaround is fast. I posted the analyser on Monday afternoon and had it back Wednesday morning. The only niggles are that the analyser needed charging when I got... Toon meer
Everytime I send my device to Kane for calibration, it comes back clean with fresh filters etc. This time the screen had a few lines of pixels missing that I never mentioned to them, it came back work... Toon meer
The analyser was returned quickly.I put in my gas sniffer for repair,they replaced with brand new one.It is an essential piece of equipment so I was really pleased.When I have contacted Kane they ha... Toon meer
Bedrijfsgegevens
Over Kane International
Geschreven door het bedrijf
Welcome to KANE
The UK’s best handheld emissions analysers with the best after sales service or your money back
KANE analysers have KANE CARE - our Queen's Award winning 10 Year warranty, same day service & 20 Year all inclusive pricing or your money back.
Some KANE analysers have KANE LINK - our promise to future proof your analyser for tomorrow’s Heat Pumps, Hydrogen boilers & ACR systems.
Our Welwyn Garden City & Greater Manchester centres are certified to ISO 9001, 14000 & 17025 and we have the only UKAS gas certification centre for O2, CO, CO2 & NO analysers.
We support customers in over 40 countries through sales & service partners and sister companies in France, Germany, North America, Mexico, China, Hong Kong & Korea.
Call 0800 059 0800, visit www.kane.co.uk or email sales@kane.co.uk for more information.
Contactgegevens
KANE House, 11 Bessemer Road, AL7 1GF, Welwyn Garden City, Verenigd Koninkrijk
- 0800 059 0800
- sales@kane.co.uk
- kane.co.uk
4,4
Uitstekend
6K reviews
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Excellent service & Customer Support
Excellent service from Kane International. The annual calibration was quick and hassle-free, and the customer service was friendly, helpful, and professional. Very happy with the overall experience.
22 september 2026
the turn around from sending to return…
the turn around from sending to return is quick and efficient , i just feel the service is over priced and you charge what you charge because the user is trapped in.
21 september 2026
Antwoord van Kane International
Hi Keith
Thanks for leaving us a review.
We're glad you was pleased with the quick turnaround but sorry you feel the price is too much. Just in case you didn't know, the 24 hour turnaround is just one of the many benefits of KANE CARE which also includes:
Lifetime warranty for your KANE analyser when serviced & recertified by KANE Same day service & recertification guaranteed or your money back.
29 year all-inclusive pricing with replacement or repair of any accessory including probe, charger, carry bag & printer as required.
Free overnight tracked delivery to & from KANE and 50% off a new KANE analyser if your registered KANE analyser is stolen.
Thanks again for your review and for being a KANE customer.
Kind regards
Brad
Overall very good service with some niggles
Overall very good service. The turnaround is fast. I posted the analyser on Monday afternoon and had it back Wednesday morning.
The only niggles are that the analyser needed charging when I got it back. This messed up a job I was on as I assumed (my mistake) the analyser had a charge, but it gave up half way through a service. So my advice is to charge yours when it comes back.
Also, just a gripe that you can’t calibrate Kane analysers anywhere else. Feels like it’s anti competitive and illegal, but I guess not.
21 september 2026
Good service
13 september 2026
Antwoord van Kane International
Hi Les
Thanks for leaving us a review.
Just in case you didn't know, KANE CARE includes:
Lifetime warranty for your KANE analyser when serviced & recertified by KANE Same day service & recertification guaranteed or your money back.
29 year all-inclusive pricing with replacement or repair of any accessory including probe, charger, carry bag & printer as required.
Free overnight tracked delivery to & from KANE and 50% off a new KANE analyser if your registered KANE analyser is stolen.
Thanks again for your review and for being a KANE customer.
Best wishes
Brad
Easy and quick service
Easy and quick service. No issue is ever a problem so I would highly recommend this company
17 september 2026
100% smooth operation.
100% smooth operation.
Communication almost too good!
Top marks though..
15 september 2026
Calibration time headache
Fast turnaround the postman picks it up from your house no need to print labels I used to dread it back in the day
9 september 2026
Very easy process to send analyser for…
Very easy process to send analyser for calibration and return back to me very fast, very impressive!!
14 september 2026
Great services and very supportive…
Great services and very supportive ⁹staff specially my area sales Eng when I contacted him he replied on times and resolves my order issues.
11 september 2026
Slow post
Posted my analyser on the Friday and got it back Wednesday afternoon. Most likely my fault for posting on the Friday.
I will try a different day next year.
That was my review as I had lost a few jobs waiting for my analyser. Kane have issued me a full refund without even asking for it. What else can I say fabulous responce from Kane…
1 september 2026
Antwoord van Kane International
Hi Shaun
Thanks for leaving us a review - we're really sorry you didn't receive your analyser back when you expected it.
Although we had the weekend which can cause some postal delays beyond our control, I have looked into this and can see there was in fact a delay in posting your analyser back to you.
We always endeavour to hold our hands up when we've made a mistake and this is one of those occasions, therefore a refund has been processed as part of our KANE CARE promise.
We hope this experience hasn't caused too much inconvenience and look forward to giving you our usual high standard of service next year.
Best wishes
Brad
Always a great company to deal with
2 september 2026
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