KastKing Reviews 

I gave a 2 because their baitcasting reels are incredible and I own 6 of them - love all of them. My rating is for their customer service which is hands down the worst experience I've ever had...ever. They farm it out to China and communication is difficult with the language barrier. I needed new knobs and asked them for help since they don't have them on their website...after 5 emails back and forth (no one answers their phones) I gave up and ordered generic from amazon. So sad, because I love their baitcasting reels but will never order from them again because of their horrific customer service.

I ordered a kast king spinning reel and never recieved it. The company refused to respond to my 4 emails asking for a refund. Customer service is awful. Imagine if you have a problem with a reel? May as well throw it in the trash because kast king won't help you. I will make sure all the fisherman fishing our trail knows to avoid kast king.

Have bought several spinning reels, pliers, landing net, braided line and flurocarbon line. No concerns. All well made. Oldest of my reels is several years old, still working well. Had an issue with one reel, a part came loose, customer service was great, sent me a spare part with no charge.

I have to agree with others. Customer Service is horrible. No answer to email. No answer to phone. Product is lost in transit and nobody at KastKing is available to help. I won't buy anything from this company again.

Customer service is terrible 3 days between email responses. If you call DURING their hours of operation it goes to voicemail saying there’s no one in the office. Reel is crap came broken. Now I have to wait another month to get a replacement. Kastking is not a reliable company don’t buy from them.

Ordered 2x, both times they canceled order without notifying me. Do not respond to emails

Just got pliers on kastking called speed demons and they work excellent for fishing as well as around the house repairs. Would reccomend to anyone.

Kastking makes good value products. Some of their cheaper products are not the best quality, but give you a good bang for your buck.

I order a couple reels and some fishing line. The fishing line was not in stock so kastking has amazon fulfill the order. I received the reels but have not received the fishing line. When I contacted kastking I was told to contact USPS to see what the problem was with the delivery, when I contacted them they told me that had not received the product from the amazon facility yet so there was nothing they could do and I needed to contact amazon. When I contacted amazon they said there was nothing they could do because the order was purchased from a third party and I needed to contact kastking because that’s who I ordered the fishing line from. So now I have been messaging kastking trying to figure out where my items are because I have already be charged for them but I am not getting anywhere. So I tried calling them, the line says they are open 830am-530am EST I have been calling at noon CST so they should be open and able to answer the phones but no one is answering.

I use The Blackhawk 8 foot Telescopic rod combined with the speed demon 3000 reel loaded with kastking 15 lb braid.
I mainly fish for Bass and Mullet in the summer and flatfish in the winter.
I totally recommend this company’s tackle to any light fishing enthusiast out there.
This gear is Affordable,strong,light and the reel is very smooth and does everything I expect from it.