Key Equity Release Reviews 17.861

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Neil Bell was especially great with guiding through the journey of Equity release ,which can be doubting to some one new to this financial undertaking . Neil Bell guided through all aspects of E... Toon meer

Beoordeeld met 5 van de 5 sterren

We recently rang Key for advice on Equity Release, they put us in touch with Neil Bell. Neil was so friendly, very professional, extremely knowledgeable. Most importantly he listened. He made the pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lesley Frame was my financial advisor. From the outset she telephone me at the exact time she said she would on my appointment day. She explained the ins and outs of the equity release process in... Toon meer

Beoordeeld met 5 van de 5 sterren

I would like to thank Joseph Withers for all his time and help in getting our mortgage sorted. I really don’t think we could have got through everything without him. His kindness and professionalism i... Toon meer

Bedrijfsgegevens

  1. Pensioenfonds
  2. Financieel adviseur
  3. Hypotheekmakelaar

Geschreven door het bedrijf

Key Equity Release helps people make confident, informed decisions about later life finances. We’ve supported over one million customers and are rated Excellent on Trustpilot, with more than 16,000 5-star reviews. We take time to listen, explain your options clearly, and recommend what’s genuinely right for you. And if equity release isn’t right for you, we'll tell you. Because your home — and your peace of mind — mean more.

Key Equity Release

Geschreven door het bedrijf

Equity Release
Trusted, award-winning equity release specialist
Highly experienced
We have over 25 years' experience. We've helped more than a million customers with tailored equity release advice. Once we've taken the time to understand your needs, we’ll have a sound idea of what the right plan is for you.
We're regulated experts
Key is regulated and a proud member of the Equity Release Council

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

18K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Lesley Frame was very helpful and…

Lesley Frame was very helpful and explained everything we needed to know, about Equity Release. Lesley kept us informed of every step along the way.
Geoffrey and Letitia Jaikens

1 september 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that the equity release information was helpful, and we appreciate your positive feedback. We're glad the process was well-explained and you were kept informed.

Key Equity Release

Beoordeeld met 4 van de 5 sterren

Good communication with your team and…

Good communication with your team and able to read all the information we required regarding the equity.

1 september 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that our team communicated effectively and provided the necessary equity information. We appreciate your feedback and your time.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

A pleasure to deal with

Tom was very patient with us. He guided us through everything we needed to do. Would recommend their services to everyone.

17 november 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that our team was patient and helpful during the process. We appreciate your recommendation and are grateful for your feedback!

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Tom Walmsley

Tom was incredibly patient and guided us through the whole process of changing our wills and power of attorney. It was a real pleasure speaking with him.
Cannot praise him enough.
Many thanks
Sue and Steve Howes

10 november 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that the will and power of attorney changes went smoothly. We appreciate your kind words and are grateful for your acknowledgment of the guidance provided during the process.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Andrew Warby made the process so easy

Andrew Warby made the process so easy, explained everything from start to finish would recommend key to everyone, don’t be scared of the process.

13 november 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that the process was made easy and everything was explained clearly. We appreciate your recommendation and thank you for your feedback!

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Everything explained very clearly so I…

Everything explained very clearly so I could proceed with confidence with equity release. Joseph Withers most helpfull

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that the equity release process was clearly explained and that you felt confident moving forward. We appreciate your kind words!

Key Equity Release

Beoordeeld met 4 van de 5 sterren

Okay of course

Okay of course

6 februari 2025
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Antwoord van Key Equity Release

We're happy to hear that you had a positive experience with our services. We appreciate your confidence in us and are so glad the process was straightforward.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Key Equity Release

We have previously engaged Key's services and were confident in utilising their facility again. Andrew Warby, an advisor at Key, guided us through the equity release process with understanding and professionalism, ensuring each step was clearly explained and easily understood. He presented all available options and assisted us in securing the necessary finances. The process was straightforward, and we would confidently recommend his services to anyone considering this option. This has enabled us to assist our daughter in purchasing her own home and improve our financial situation. We are highly satisfied with both the company and the support provided by Andrew.

29 oktober 2025
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Antwoord van Key Equity Release

We're happy to hear that you had a positive experience with our services. We appreciate your confidence in us and are so glad the process was straightforward. It's great to know that we could assist you in achieving your financial goals and help your daughter. Thank you for recommending our services!

Key Equity Release

Beoordeeld met 5 van de 5 sterren

What a life Saver

What a life Saver
During the process of applying for the Equity Release Joseph Withers gave us both clear and precise information about the process and removed as much stress as he possibly could
I would highly recommend and will refer him to anyone else I know in the future

4 november 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that the process was clear and precise, and that it reduced stress. We appreciate your recommendation, and we thank you for your positive feedback.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Key Equity Release

Having used Key Equity Release previously, I knew the service they provided and advice offered was excellent. Their advisor Andrew Warby explained everything and was happy to answer any questions. His step-by-step management of the financial release was first class.

15 september 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that you had another excellent experience with us. We appreciate your recognition of the first-class service and clear explanations provided. Thank you for your positive feedback.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Austin Durant

Austin Durant
I would like to thankAustin for his professionalism and patience in the work he has done. Austin was excellent
We really appreciate it and would recommend very highly key equity release.

4 november 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We appreciate your kind words! We're happy to hear that the work done was excellent and that you found our team member to be professional and patient. Thank you for recommending us so highly!

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Top Advisor

We had spoken the other advisors before contacting Andrew Warby and to be honest we weren't overly impressed. However from the very start my wife and I agreed that Andrew was the type of person we would like to work with. He is open, helpful knowledgeable and friendly and helped us find the right product when there seemed to be obstacles at every turn. He put himself out to help and kept at it until we were able to finally complete on our Equity Release plans last week. Thanks Andrew, you are a star!

3 november 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the adviser's open, helpful, and knowledgeable approach. We are so glad they were able to help you navigate the process and complete your plans. Thank you for your feedback!

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Neil Bell…

Right from the begiining to end the gentlemen who was dealing with me Neil Bell was extremely friendly helpful explained everything and could not ask for any better
I would recommend anyone that was thinking of doing equity release use key fantastic company

19 september 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that you had such a positive experience. It's great to know that you found our team member helpful and friendly, and that they explained everything clearly. Thank you for recommending us!

Key Equity Release

Beoordeeld met 1 van de 5 sterren

Our experience

My mother took Equity Release of £95,000 in 2005.
At present, the balance to repay is approx. £380,000 increasing by £20,000+ a year.
The property concerned is valued at approx £450,000
Given this outcome, she would never do it again. She feels upon her demise, there will be nothing left to leave her grandchildren.
Thank you to Dan Cook for trying to help us, to no avail.

29 oktober 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We appreciate you sharing your mother's equity release experience. We're sorry to hear it didn't meet expectations. Thank you for acknowledging Dan's efforts to assist you. We value your feedback.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Nice and smooth

Spoke to a number of advisors, not particularly a good experience and then found Joseph Withers - was like night and day. Professional, likeable and very transparent. Everything went smoothly.

2 oktober 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that your experience with us improved! We appreciate your feedback and are so glad everything went smoothly. Thanks for sharing.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Saul Andrew and Key

Saul Andrew from Key recently helped my wife and I review our wills and make some important changes.
Saul was professional,knowledgeable,kind and friendly.
He guided us through what was,to us, a difficult and complicated procedure with understanding and great patience.The end result was exactly what we wanted to achieve.
We would strongly recommend Key to anyone looking to write their will or make changes and importantly to avoid all the possible pitfalls which can occur.

23 september 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that the will review process met your expectations. It's wonderful that the guidance provided was so helpful during this important procedure, and we appreciate your recommendation.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Professional and knowledgeable

My journey with "Neil Clarke " was professional and knowledgeable. I was guided and informed throughout the process, step by step. I would highly recommend Neil to any person's, even if it was to have a conversation. I am so thankful that I was recommend to Neil by other happy clients. My journey went swimmingly.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that your experience was professional and informative. We appreciate you recommending our services and are so glad everything went smoothly for you. Thank you for your positive feedback!

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Live time mortgage. Joe Withers guided me through the…

Joe Withers guided me through the process from initial enquiry to completion. I was informed of the step by step actions at all times.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We appreciate you taking the time to share your feedback. We're happy to hear that you were well-informed throughout the entire process. Thank you!

Key Equity Release

Beoordeeld met 5 van de 5 sterren

A very positive experience

A very positive experience. Joseph Withers was very professional and guided us through the issues in a thorough and competent way. Would thoroughly recommend.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that your experience was positive. We appreciate your kind words regarding the thorough and competent guidance you received. Thank you for your recommendation!

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Professional, interested and a great help

This was the second time we have sought the advice of Key estate planners with will writing and power of attorney documents.
Tom Walmsley has been a fabulous patient guy. He explains well, highlights potential pitfalls and make very useful suggestions without applying pressure.
The phone helpline is also very helpful.
They make sorting out stuff that can be stressful to do as pleasant as it can be.
Would recommend them

17 oktober 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that our services made the process pleasant. It's great to know that you found our advice and support helpful. Thank you for recommending us!

Key Equity Release

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