We recently rang Key for advice on Equity Release, they put us in touch with Neil Bell. Neil was so friendly, very professional, extremely knowledgeable. Most importantly he listened. He made the pro... Toon meer
Bedrijf heeft geantwoord
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Lesley Frame was my financial advisor. From the outset she telephone me at the exact time she said she would on my appointment day. She explained the ins and outs of the equity release process in... Toon meer
Tom Walmsley worked with us to update our wills. He was friendly, helpful and knowledgeable. He explained things clearly, outlining our various options and most importantly he listened to what we were... Toon meer
Bedrijf heeft geantwoord
I was looking to release some equity from my home whilst preserving some inheritance for my children . Lesley Frame was very patient and helpful in guiding me through the options, explaining the ri... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Key Equity Release helps people make confident, informed decisions about later life finances. We’ve supported over one million customers and are rated Excellent on Trustpilot, with more than 16,000 5-star reviews. We take time to listen, explain your options clearly, and recommend what’s genuinely right for you. And if equity release isn’t right for you, we'll tell you. Because your home — and your peace of mind — mean more.
Key Equity Release
Geschreven door het bedrijf
- Equity Release
- Trusted, award-winning equity release specialist
- Highly experienced
- We have over 25 years' experience. We've helped more than a million customers with tailored equity release advice. Once we've taken the time to understand your needs, we’ll have a sound idea of what the right plan is for you.
- We're regulated experts
- Key is regulated and a proud member of the Equity Release Council
Contactgegevens
Baines House, PR2 9ZH, Preston, Verenigd Koninkrijk
- 0800 531 6027
- customer.relations@krgroup.co.uk
- keyadvice.co.uk
4,9
Uitstekend
18K reviews
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Professional
With professional, friendly & honest advice from Steve Francis at Key, our experience has been painless & efficient organising our equity release.
22 december 2025
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Antwoord van Key Equity Release
We're happy to hear that your equity release experience was painless and efficient, thanks to the professional and honest advice. Thank you for your positive feedback!
Key Equity Release
Estate Planning
I was fortunate to have Andrea Love who was incredibly helpful, informative and patient, which made things so much easier to deal with.
23 december 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're happy to hear that the support you received was helpful, informative, and patient! We appreciate you taking the time to share your positive experience.
Key Equity Release
Excellent Service
Choosing a lifetime mortgage is a big decision, but Tony Salter financial advisor from JUST made the entire process stress free and helped to secure a lifetime mortgage and couldn’t be happier. Tony explained everything in plain English without any jargon .The communication was excellent throughout and transition was seem less.
17 december 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're happy to hear that the process of securing your lifetime mortgage was stress-free. It's great to know the adviser explained everything clearly and that communication was excellent. Thank you for your positive feedback.
Key Equity Release
Thank you to Martin hoare for all your…
Thank you to Martin hoare for all your wonderful help to getting us equity release your help from finish to end was amazing would recommend 10/10 many thanks Tina unwin
17 december 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're happy to hear that you had such a positive experience! We appreciate your recommendation and are so glad we could assist you with your equity release journey from start to finish.
Key Equity Release
Andrew Warby first class service
Andrew was helpful and professional throughout the ER process. He was always available for further advice and information. Can genuinely say a smooth journey from start to finish.
16 december 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're happy to hear that the process was smooth and that you found our team member to be helpful and professional. We appreciate you sharing your positive experience!
Key Equity Release
I would recommend Key to anybody they…
I would recommend Key to anybody they have dealt with my Equity Release ,my Will and my Power of Attorney . Anybody i have spoken to at Key have always been very professional explaining everything, answering any questions l may have had and, very understanding of my needs.
I spoke with Joe today and once again I can only praise and he is such a credit to the company
Thankyou
16 december 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We appreciate your kind words regarding your experience with our equity release, will, and power of attorney services. We're happy to hear that our team's professionalism and understanding met your needs. Thank you for acknowledging their dedication.
Key Equity Release
Going above just doing my job.
The experience was good because of having Joseph Withers as somebody looking after my interests, even when the going got tough. His patience and perseverance to bring the positive result is very much appreciated.
10 oktober 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're glad you enjoyed your experience. We appreciate your highlighting the positive impact of our team's dedication and commitment to achieving a favorable outcome. Thank you for your feedback.
Key Equity Release
Phillip Johnson-Brown is absolutely…
Phillip Johnson-Brown is absolutely wonderful, he helped me navigate my father's affairs with insurmountable patience. We were so pleased, that my partner and I decided to engage his services again in order to complete our own wills and POA.
Phillip guided us through the process with expertise, using his knowledge to help us cover every eventuality. I would 100% recommend his services and we be returning should the need arise.
4 december 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're so glad to hear that the assistance provided was helpful during a difficult time. Thank you for trusting us with your important documents. We appreciate your recommendation and look forward to assisting you again in the future.
Key Equity Release
Antwoord van Key Equity Release
We are happy to hear that the information was helpful to you. We appreciate your feedback.
Key Equity Release
Joe Withers was so helpful
Joe Withers was my advisor throughout the process. He was very professional and helpful and always provided excellent advice. I was very happy with the service he provided and would definitely recommend using this company.
26 november 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're happy to hear that the advice you received was excellent and helpful. We appreciate your recommendation and are glad you were happy with the service.
Key Equity Release
Andrew Warby was very professional and…
Andrew Warby was very professional and polite very helpful and advised us well through our equity release.We were successful and Andrew was with us every step of the way
2 december 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're happy to hear that our advice and support throughout your equity release journey proved successful. We appreciate your positive feedback and thank you for sharing your experience.
Key Equity Release
Neil Bell our Equity Release advisor…
Neil Bell our Equity Release advisor made our journey with equity release less stressful He worked with us to find the right product for our needs
17 juli 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're happy to hear that the advisor made the equity release process less stressful for you. We appreciate your kind words and are glad we could find the right product for your needs.
Key Equity Release
Philip Johnson-brown Estate planning Needs
Philip was extremely helpful and went through all the details and did it in layman terms that made everything easier for me to understand. Would definitely recommend.
18 november 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're happy to hear that the explanation was helpful and easy to understand. We appreciate your recommendation and thank you for sharing your positive experience with us!
Key Equity Release
Saul Andrew from Key was a very patient…
Saul Andrew from Key was a very patient and understanding man when helping me with my estate planning. Having lost my husband and still in bereavement Saul guided me with advice regarding making a new will . He was professional and extremely knowledgeable. Saul made me feel comfortable with the process and was always on the end of a phone to answer questions.
12 november 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We appreciate you sharing your experience. We are so glad to hear that our team was able to provide professional and helpful guidance during such a difficult time, making you feel comfortable and supported throughout the process.
Key Equity Release
Simon Clow
Simon Clow, our advisor, was extremely polite and precise with giving us the best advice regarding our Wills. We have piece of mind knowing that our wishes are correct and proper.
28 november 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're happy to hear that the advice provided was helpful in creating your Wills. It's wonderful knowing that you have peace of mind regarding your wishes. Thank you for your feedback.
Key Equity Release
Excellent experience throughout the…
Excellent experience throughout the whole process, with exceptional help from Joseph Withers, assisted us with everything we needed from start to finish
27 november 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're happy to hear that you had such a positive experience. We appreciate your recognition of the support provided throughout the entire process. Thank you for your feedback!
Key Equity Release
I found Martin Hoare to be kind…equity release
I found Martin Hoare to be kind considerate extremely helpful. Nothing too much trouble and whenever I emailed or phoned he always returned my calls. I strongly recommend Martin Hoare
26 november 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We appreciate you sharing your positive experience. We're happy to hear that you found our service helpful and considerate, and that our team was responsive to your needs.
Key Equity Release
Lesley Frame was very helpful and…
Lesley Frame was very helpful and explained everything we needed to know, about Equity Release. Lesley kept us informed of every step along the way.
Geoffrey and Letitia Jaikens
1 september 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're happy to hear that the equity release information was helpful, and we appreciate your positive feedback. We're glad the process was well-explained and you were kept informed.
Key Equity Release
Good communication with your team and…
Good communication with your team and able to read all the information we required regarding the equity.
1 september 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're happy to hear that our team communicated effectively and provided the necessary equity information. We appreciate your feedback and your time.
Key Equity Release
A pleasure to deal with
Tom was very patient with us. He guided us through everything we needed to do. Would recommend their services to everyone.
17 november 2025
Review zonder uitnodiging
Antwoord van Key Equity Release
We're happy to hear that our team was patient and helpful during the process. We appreciate your recommendation and are grateful for your feedback!
Key Equity Release
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