Kiezebrink UK Ltd. Reviews 

3.575
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I have been given my cat this brand of the raw food for almost a year. The quality used to be so good, the meat used to be 8mm chunks from the sausages. You can see what's going into them, cats love... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have switched to Kiezebrink after several years of feeding other UK raw cat food brands. Kiezebrink is outstanding in quality, price and packaging! My food gets delivered by an overnight currier ser... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic service with very informative staff who gave me tips of feeding my kittens day old chicks and they really loved it. The price is very reasonable compared to Purrform which my kittens didn’t... Toon meer

Beoordeeld met 5 van de 5 sterren

Best ever company for my raptors, ordered Thursday and delivered on Saturday but in the mean time I had to feed another batch of doc from an another company and my owls point blank refused to eat them... Toon meer

Bedrijfsgegevens

  1. Veevoerhandel

Informatie afkomstig van verschillende externe bronnen

Kiezebrink UK produces, sells and distributes animal foods around the United Kingdom focusing on exotic animal and raw meat diets. Its mission is to supply its customers with high-quality animal food along with excellent service and advice.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(3.575)

4 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Used to be very good

I have been given my cat this brand of the raw food for almost a year. The quality used to be so good, the meat used to be 8mm chunks from the sausages. You can see what's going into them, cats loved them so much. I felt like this is the brand I will stay with forever.
Up until now, this company Keep changing the supplier maybe 3 times? The food is not like before anymore. The quality drops. All the meat mashed into red sausages you can not see what going into them, and my cats won't eat them anymore.
Cheaps out everything now. Hope you can change back to the older supplier.

13 februari 2026
Review zonder uitnodiging
Logo Kiezebrink UK Ltd.

Antwoord van Kiezebrink UK Ltd.

Dear Sijia,
Sorry to hear about the issues you are finding with our food. If you could contact us directly on 01284 810779 so we can discuss the issues you are finding and look into it in a bit more detail. We can see that you have ordered a variety of products from us over the past year. It would be good to know if it is one specific product which has been inconsistent, or is it a variety of them. We normally get very positive feedback about our products so would like to investigate why you are not finding this.
Kind regards
KB Animal Foods/Kiezebrink UK Ltd.

Beoordeeld met 5 van de 5 sterren

Best quality raw food on UK market

I have switched to Kiezebrink after several years of feeding other UK raw cat food brands. Kiezebrink is outstanding in quality, price and packaging! My food gets delivered by an overnight currier service and is still frozen rock solid. I’ve never had any issues of broken or half thawed sausages (the food is packaged that way) unlike other brands. My 5 Maine Coons love the rabbit meat and are thriving on it. Defensively 5+ stars for KB!

10 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service and prices

Great service and prices, quality of the items ordered is top notch as usual.
Was easy to order. They kept me up-dated when it will be delivered 😊❤️

15 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have never ordered from here before…

I have never ordered from here before and was hesitant. I ordered a bulk load of frozen reptile food and got the order within a couple of days.

Great service, prompt dispatch,good quality. Kept up to date with delivery and good courier service.

4 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ATTENTION

ATTENTION! With the day-old chicks from Kiezebrink!!! My cats (2 Sphynx & 1 Maine Coon/ragdoll) have all been eating a combination of kibble (Yarrah) and raw meat since they were kittens. Bought 10kg last week. My Sphynxes smell it and don't eat it. My Maine Coon/ragdoll gets sick from it! In 2 weeks my Main Coon has halved in body weight. After eating the chick he had to vomit. Now given another chick based on weight and he had to vomit again immediately!!! BEWARE!

18 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Since Kiezebrink changed their couriers…

Since Kiezebrink changed their couriers from ANC to DHL I will no longer be ordering my cat's chicks from them. All of my last 3 deliveries were a cock-up, the last one had started defrosting so I now refuse to use any company that uses DHL's services.

25 juni 2024
Review zonder uitnodiging
Logo Kiezebrink UK Ltd.

Antwoord van Kiezebrink UK Ltd.

Dear Caroline,
Sorry to hear that you are not happy with the deliveries you receive from us through DHL. One of the reasons we moved away from APC was due to the bad service we received from them in some areas. It appears that all courier companies have issues in certain areas and that none are perfect. It does appear your last delivery was made on the day and time window specified. However, we will pass your feedback on to DHL and let them know you are not happy with their service.

Beoordeeld met 5 van de 5 sterren

…excellent

Superfast delivery well wrapped great communication from start right up to delivery I will be using the company again I highly recommend

4 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class

First class, I’ve been ordering for years and my dogs and cats love the variety meat, fish and birds.
I'm very happy I have found this company, I can't recommend these pet treats enough.

29 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

always great quality

always great quality, well packaged with ice packs to maintain freshness,

the price quality service is definitely the best I've had.

17 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic store.

Fantastic service with very informative staff who gave me tips of feeding my kittens day old chicks and they really loved it. The price is very reasonable compared to Purrform which my kittens didn’t like as recommended by the breeder. There are so many choices with Kiezebrink. l am fortunate to live near the store and can collect fresh chicks on a Friday am. Many thanks.

12 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class

First class, I’ve been ordering for years and my dogs and cats love the variety meat, fish and birds. The delivery drivers are always very friendly and helpful too. The different sizes off portions is very helpful for singular pet owners.

21 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Only have used the once , but will order again

Only have used the once , and will order again!
I ordered raw dog food,
KB COMPLETE - 1KG - HORSE SAUSAGE ( Dogs love this )
KB COMPLETE - 1KG - DUCK/LAMB SAUSAGE ( Dogs enjoyed)
KB COMPLETE - 1KG - POULTRY (Dogs enjoyed)
ALASKA DOG - COMPLETE RED (800GM) (Dogs enjoyed)
ALASKA DOG - COMPLETE WILD (800GM) ( 2 Dogs enjoyed & 1 struggled very strong fishy smell)
easy to use website and every item was packed well,

24 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I can't recommend these pet treats…

I can't recommend these pet treats enough! My pet goes crazy for them every time. Not only are they irresistibly tasty, but they are also made with natural ingredients and free from any artificial additives. It's a guilt-free indulgence for my furry companion.

27 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Cannot order from this site

Cannot order from this site. I don't know whether it's an issue with the site itself or what but after going through the process of selecting food, entering delivery details AND card details the order process redirects to an empty basket. Which seems suspicious and I'm probably going to have to contact my bank.

8 mei 2023
Review zonder uitnodiging
Logo Kiezebrink UK Ltd.

Antwoord van Kiezebrink UK Ltd.

Dear Heather,
Sorry to hear that you are having issues placing your order through our site. We do process hundreds of orders through our site each week so it is strange why yours won't process. Please be assured that if the order hasn't processed the payment then the money won't be taken from your bank account. We can see on the payment portal that you tried to make two payments, but they both failed. Please phone us on 01284 810779 and we can process your order manually. Sorry for the inconvenience this may have caused.
Kiezebrink UK Ltd.

Beoordeeld met 4 van de 5 sterren

good quality food that arrives still frozen

I have been using Kiezebrink now for a few years for dog food, retile food and bird of prey food. I've never had any issues with delivery; the food has always arrived frozen through, even during the hot hot summer of 2022. Quality is no different to any other supplier I have used, web site is easy to use. The only point of frustration i have is occasionally the delivery will be delayed, outside the normal 3 days, but I do not get any message to say why or when the delivery will come, so i don't know if i should go to the local pet shop to see me through or hang on.
This is a very unusual event, not regular enough t to make us want to change supplier and normally, delivery will be within 3 days of the order, but its an area of improvement that would give them 5 stars imo.

2 mei 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer