Staff very knowledgeable and helpful. Company carries an exceptional amount of stock. I would strongly recommend looking here whatever your needs.....l traveled up from Birmingham because it was the b... Toon meer
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Lees wat reviewers zeggen
Just purchased our second motorhome from Kimberley Darlington. We were assisted in our purchase from Scott and Richard and had a comprehensive handover from , I think , Paul. The workshop swiftly ca... Toon meer
We bought our Bailey Alora from Kimberley’s in September 2024 and have used it extensively since then. A number of faults have presented themselves during our travels all covered by Baileys warranty.... Toon meer
Bedrijf heeft geantwoord
Very good salesman particularly when we exchanged our van for the new one. However, making telephone contact after sale has been difficult. The most helpful was folk from the Accounts dept who went o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Contactgegevens
West Auckland Road, DL2 2XZ, Burtree Gate, England, Verenigd Koninkrijk
- 01325 383333
4,5
Uitstekend
884 reviews
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Heeft 90% van zijn negatieve reviews beantwoord
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Great service by Richard
Richard the sales guy was very helpful
Few issues with the motorhome but all in hand
Great service
29 september 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Thank you for the feedback. It’s great to hear Richard was so helpful and that everything’s now in hand with your motorhome. We’ll make sure the team continues to look after you.
Many Thanks,
The Kimberley Team
Great company
From the great sales team to the handover everything was easy would recommend
3 oktober 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Sam, it’s great to hear everything felt so easy from start to finish. We really appreciate your recommendation and hope you enjoy every trip in your new caravan.
Many Thanks,
The Kimberley Team
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Edward, thank you for your kind words. It’s great to hear our team made a friendly and informative impression.
Many Thanks,
The Kimberley Team
Well organised
Very informative about everything from the salesman to the handover and rectified the small leak in the sink all though it was the second attempt
25 september 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Thank you for sharing your experience. We’re glad to hear the team kept you well informed throughout and that the handover went smoothly. We appreciate your patience while the sink issue was sorted and hope you’re now enjoying your van to the fullest.
Many Thanks,
The Kimberley Team
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Sergiu, great to know everything matched your expectations and the description was spot on.
Many Thanks,
The Kimberley Team
Staggering incompetence
I left a 1* review recently because my Bailey Adamo went back reading light glass replacement and when it was replaced they rewired the system incorrectly and one of the lounge strip lights wouldn't turn off.
It recently went back in and got dropped off and I was assured it was double QC checked.
I've just checked it and not only is the same fault still there one of the new reading light glasses has also some off.
So now it has to go back a fourth time for a simple light fix. How difficult can that be?
Really, anybody considering Kimberley avoid them light the plague
25 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Thank you for sharing the details of your experience. This isn’t the standard we want to deliver and your comments have been passed straight to our management team. They will be in touch with you directly to ensure this is resolved properly.
Many Thanks,
The Kimberley Team
Excellent Quality of Service
Very impressed with our new Motorhome bought recently from Kimberly’s Big thanks to staff for their invaluable support guidance help in deciding which size and model to select Thanks the Scott’s
12 juni 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Mr Scott, it’s wonderful to hear you’re so impressed with your new motorhome and that our team’s guidance helped you find the right model. We wish you and your family many happy adventures ahead.
Many Thanks,
The Kimberley Team
Excellent
Excellent
From sales to handover - very helpful and knowledgeable in there approach to me as an end customer.
The lads organised the tracker and went the extra mile to make sure it was all sorted - full experience excellent !
24 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Neil, we’re delighted to hear the team made the whole journey smooth from sales through to handover. It’s great to know the extra effort with the tracker helped make the experience an excellent one.
Many Thanks,
The Kimberley Team
Very professional staff and made sure we knew how to set up our new campervan
Benson was very knowledgeable, went through everything clearly and double checked we were following and understanding all the instructions regarding setting up our new campervan.
We would definitely recommend Kimberley Caravan Centre in Darlington. Lovely staff and great service
19 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
James, it’s great to hear Benson made the handover so clear and easy to follow, giving you confidence with your new campervan. Thank you for recommending our Darlington team, we’re glad you found the staff and service so welcoming.
Many Thanks,
The Kimberley Team
Handover was expertly demonstrated by…
Handover was expertly demonstrated by benson
19 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Linda, we’re so pleased Benson’s knowledge and clear handover made the experience such a positive one. Wishing you lots of enjoyment with your new caravan.
Many Thanks,
The Kimberley Team
A very professional handover
A really helpful, knowledgeable and instructive handover by Benson
18 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Stuart, we’re glad Benson’s knowledge and guidance made your handover such a smooth and helpful experience. Wishing you plenty of enjoyment with your new purchase.
Many Thanks,
The Kimberley Team
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
James, great to hear you found everyone so helpful during your visit. We hope to welcome you back again soon.
Many Thanks,
The Kimberley Team
The hand over of our new camper-van was…
The hand over of our new camper-van was a first class experience. Benson definitely knows the product in side out. And answered all our questions. A asset to Kimberley. Thanks
18 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Ian, we’re delighted to hear your campervan handover felt first class and that Benson’s knowledge made such a difference. He’ll be so pleased to know he helped make the experience memorable for you.
Many Thanks,
The Kimberley Team
Friendly staff
Friendly staff and really helpful and knowledgeable of what they are selling, The young man helped us with a starcamp drive away awning for our tentbox,highly recommend Kimberley caravans at Darlington 5⭐️
16 augustus 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Thank you for sharing your experience, it’s great to know our team at Darlington were able to help you find the right Starcamp drive away awning for your Tentbox. We really appreciate the recommendation and the 5 stars.
Many Thanks,
The Kimberley Team
Kimberley have been magnificent in the…
Kimberley have been magnificent in the supply of our new Kon Tiki 884. The handover by Benson was very in depth and much needed. Looking forwards to upcoming travels.
17 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Darren, we’re so pleased to hear you’re happy with your new Kon Tiki and that Benson’s detailed handover gave you everything you needed. Wishing you many exciting travels ahead in your motorhome.
Many Thanks,
The Kimberley Team
Friendly helpful advice whilst…
Friendly helpful advice whilst purchasing our new caravan . Not pushy or overpowering. Richard our salesman was guiding us through the process with ease . Any minor queries were quickly answered and sorted there and then . A pleasure to deal with . I hope our interaction with Kimberley continues this good on the service and support side should we need them .
10 september 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Michael, it’s brilliant to hear Richard made the whole process feel relaxed and straightforward while still being there to guide you. We’re really pleased everything was handled so smoothly and we’ll make sure the same level of service and support is there for you whenever you need us.
Many Thanks,
The Kimberley Team
Top notch all the way!
Top notch all the way!
Very helpful and professional service
Recently bought a Carthgo Chic C Line from them
10 juli 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Thanks Erik, we’re delighted to hear you had such a top notch experience. It’s great to know the team were helpful and professional throughout. We hope you’re enjoying every moment in your Carthago.
Many Thanks,
The Kimberley Team
helpful staff
hopefully thy have sorted out my many faults on my coachman caravan
the staff are very helpful and polite even under stressful conditions
could do with more staff in the work shop ,they always seam to be trying to catch up
pity the caravan industry are supply such bad quality vans
3 september 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Thanks for the review David. We’re glad to hear the team looked after you and that you found them helpful and polite. We’ve noted your comments on workshop capacity and the wider industry challenges. We appreciate you taking the time to share your thoughts.
Many Thanks,
The Kimberley Team
Friendly staff
Friendly staff , polite and obviously knowledgeable. Explained and demonstrated all the features of our new caravan . No issue was too much trouble and any small issues we had were soon rectified. A first class service .
9 september 2025
Review zonder uitnodiging
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Thanks Michael, we're really pleased to hear you received such great service and that the team took the time to go through everything clearly. It’s great to know any small issues were quickly sorted. We hope you’re enjoying your new caravan.
Many Thanks,
The Kimberley Team
Other Swift dealers don't need to do the warranty work
Hand over agent was good at his job. The quality was poor. The rubber seal between the awning and body work started to detach about a third came off. Mirror in toilet fell off. Deep scratch in table. Rear sky light detached above lounge it fell inside. Locking water cap doesn't lock on the outside. Gas bottle retainers on floor locker do not line up with bottles. Rear lounge seat base drops beyond the supporting wood strip on the locker cupboard below. Told to expect follow up phone call to see how I was getting on. Didn't happen.
11 augustus 2025
Antwoord van Kimberley - The Caravan & Motorhome People - Darlington
Thanks for your feedback. We’re glad to hear the handover was a positive part of your experience. Your comments have been noted and we’ll be in touch to follow up and see how we can assist further.
Many Thanks,
The Kimberley Team
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