kitandkaboodal.com Reviews 

Very poor quality clothes.
Trousers huge and look awful on.
Had to pay for tracked return.
1 week on no update and no refund.
Wished I had looked at reviews first.

The trousers I bought are good quality and the colours are true to the site. The customer service was excellent. My order went missing (via the courier.) The response was friendly and efficient. The replacement arrived in 3 days via Royal Mail. Hope they use them regularly now.

I've been caught out a few times with "online purchases" via Facebook but I've now ordered twice from this company because the quality is exactly what you would expect and the delivery was impressively fast. So many scam companies now but I'm delighted I've actually found one I can trust 😊

I have purchased many items of clothing from this company this year and have been always been delighted with the quality and washability of all of them .Now my go to company for casual clothing

I love this company and all the clothes they sell I’ve bought so many pieces and the delivery is quick too.

Nothing is too much trouble for this company. Returns, requests all dealt with speedily and professionally

Great company to buy from. I clicked thro from an Insta ad, so was a bit wary, but loved the clothes range. Ended up buying double what I knew I could keep to try them on, as different parts of my body-size ranges from 14-20. Lovely, quality items, good fit. No hassle to return half, and refund just now arrived into my account. Now one of my new favourite clothes shops.

Great company. Lovely clothes and quick delivery

I am giving 4 stars because the shirt I bought was a very skimpy ‘one size fits all.’ I returned it.
However the customer service and refund were fast and efficient. A pleasant change these days.

Very happy with all my purchases. Just as shown in photos and prompt delivery. Have bought several tops and a lovely light weight jacket.

This top was totally miss sized. I am size 20 and could not get it over my head. Said fits up to 24. I returned it and put a negative review on the web page and they had not put my review online because it was slightly negative. Also took 2 weeks to get a refund and paid high postage to return it. Their replies to my comments about refunds was very assertive and not at all customer friendly. This company have no manners at all, they ignore negative reviews and only show the 5 star comments. Their products are cheap in price and quality. Do not buy from them.

What a Brilliant Discovery!
Quality5*
Price( sale...whoop!)5*
Customer Service 5*

I bought one item....2 weeks ago...and was so impressed with the quality etc, I went back for another look.
I now have FOUR dresses, all of which fit beautifully.
I'm thrilled.
Can you tell?!🤣
Steph

Used to buy a lot with them. Way too much stock now. Overwhelming and so expensive compared to much smaller businesses. Disappointed in the quality and refund process just way too slow especially. No free delivery to free returns process.

Shocking Refund Process - tracked return arrived back with Kit and Kaboodal on 7July. I’ve received an email today (14 days later), stating a refund has now been processed and will take 3-5 business days to appear in my account. Not impressed!

I have this dress in another colour and liked it so much I ordered another in a different colour. The dresses are lovely material and cool for the summer. Great price and fast delivery.

Returned a top that was awful .
14 days after they receive the return before they even start the refund process and the still not hit my bank a week later !
Very very poor service , I have never seen a small online business so slow to process returns and hold on to us to money so long !
I would not recommend !!

Cheap tat!
Very disappointed with the quality of their garments. Colours aren't 'fast' and run when washed. Their customer service offer no help, except to blame me for hand washing, when I used a 30 degree machine wash as per the care label. AVOID BUYING FROM THIS COMPANY AS YOU WILL BE WASTING YOUR MONEY

Well that was an expensive mistake. Pay for postage, receive a very substandard product that looked nothing like the photos and was very low quality linen.(if it even was linen) Then pay to return and receive the refund weeks after returning. Will not ever use this company again. Over £6 spent on postage for a piece of rubbish.

Kit and Kaboodle sell lagenlook clothing that is often one size fits all. However, as the sizing can be very hit and miss, I would expect their returns, refund and customer service to be responsive to this variable. It is not. You have to pay for your own returns, currently around £4 to cover the item value, and then they do not process it for 14 days. I queried my return and the response was not really putting the customer first, and actually they seemed annoyed.
I told them I would no longer shop with them for the reasons stated, even though I love their clothes. Their response was silence. Not good enough.

I always love a bargain as I have limited money to spend but also like to look a bit different from the crowd