Great company and great products. The only fault we have having ordered many times over recent years, is that products need to be packed better particularly the toilet cleaner. We’ve had spoiled ord... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Order way delayed re Evri arrived after 4 days even though we paid for next day. Kit n kin customer services did refund the £1.49 though. Would be nice if washing up liquid bottle was glass no... Toon meer
Bedrijf heeft geantwoord
Fantastic products for baby and home. We’ve been using kit and kin products since our baby was born, amongst some competitors and I’ve returned to kit and kin as the best product on the market. I’ve r... Toon meer
Bedrijf heeft geantwoord
I am really grateful i have found an eco friendly company that is truly eco friendly and not just recyclable. The fact they will collect empty detergent and fabric conditioner pouches free of charge... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Kit & Kin offers families a range of safe, eco-friendly and affordable products that are better for you and better for the environment.
Contactgegevens
22 Wycombe End, HP9 1NB, Beaconsfield, Verenigd Koninkrijk
- 0208 075 6678
- chat@kitandkin.com
- kitandkin.com
4,4
Uitstekend
3K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic products for baby and home
Fantastic products for baby and home. We’ve been using kit and kin products since our baby was born, amongst some competitors and I’ve returned to kit and kin as the best product on the market. I’ve recently just expanded to their cleaning products to have a much more healthy environment for my family.
3 april 2026
Antwoord van Kit & Kin
Hi Vanessa,
Thank you so much for your wonderful review 💚
We’re absolutely delighted to hear that you’ve been using Kit & Kin since your baby was born and that you’ve chosen to come back to us, that truly means a lot. It’s especially lovely to know you’re now enjoying our cleaning products too and creating a healthier home environment for your family.
Your support and kind words really do make all the difference to us 💚
Carmen
Love their laundry detergent
I've searched high and low for a laundry detergent that works, I even made my own but it was too time consuming. Then along came Kit & Kin. I love it, I love the pouches, my laundry is so clean, my towels have never been fluffier. It's just perfect, reasonably priced and lasts a good amount of time.
I also love the dishwasher tablets.
5 maart 2026
Review zonder uitnodiging
Antwoord van Kit & Kin
Hi Laura,
Thank you so much for your amazing review — we’re so pleased to hear you’re loving the laundry detergent and dishwasher tablets! 💚
It’s great to know your laundry is coming out so clean and fluffy, and that you’re enjoying the refill pouches too.
Thank you again,
Jade
I am really grateful i have found an…
I am really grateful i have found an eco friendly company that is truly eco friendly and not just recyclable. The fact they will collect empty detergent and fabric conditioner pouches free of charge and recycle them is great. Price is reasonable and products of very high quality. So far I have nothing but good to say about them. Only addition I would add is I wish the cleaning products were available on subscription. Would highly recommend
4 april 2026
Review zonder uitnodiging
Antwoord van Kit & Kin
Hi Nikki,
Thank you for your lovely review — we’re so pleased you’re enjoying our products and recycling scheme 💚
We really appreciate your suggestion about subscriptions for cleaning products and will pass this on!
Thank you again,
Jade
Great company and great products
Great company and great products. The only fault we have having ordered many times over recent years, is that products need to be packed better particularly the toilet cleaner. We’ve had spoiled orders three times, twice the courier disposed of due to mess and once it was delivered and leaked everywhere in our porch.
Using DPD as standard would be better than Evri too.
Otherwise absolutely brilliant company and customer service is outstanding!
27 maart 2026
Antwoord van Kit & Kin
Hi Jeni,
Thank you so much for your kind words and continued support — we’re so pleased to hear you love our products and service 💚
We’re really sorry to hear about the issues you’ve experienced with packaging and delivery, and we completely understand your frustration. Your feedback is incredibly valuable, and we’ll be sure to pass this on to our team as we’re always looking to improve.
Thanks again for taking the time to share your experience — it means a lot to us.💚
Jade
These products are great for cleaning buy without strong odours and harsh chemicals
This company offers a wide range of products that are helping to protect are planet. Once u purchase some items u only need to purchase refills after thst
2 april 2026
Antwoord van Kit & Kin
Hi Sonya,
Thank you so much for your lovely review — we’re so pleased to hear you’re enjoying our range and refill options 💚
Jade
Tried various products
Tried various products, pleased with all so far. Seem better value for money than most in the same field. I did email before ordering to ask the postage times. I was going away in 2 days and didn’t want it to arrive while I was away. 3/5 working days was the answer. So I ordered, ans it was Easter I expected it to take longer and to my surprise it came the next day. So to all those that pay for next day delivery, why?
2 april 2026
Antwoord van Kit & Kin
Hi Jules,
Thank you for your feedback, I’m really pleased to hear you’ve been happy with the products 💚
While our standard delivery is 3–5 working days, orders can occasionally arrive sooner depending on dispatch and courier timings.
Thank you again for taking the time to share your experience.
Carmen
I love the new hand wash I bought from…
I love the new hand wash I bought from Kit & Kim- my eight year old son has eczema on his fingers so I wanted a more natural soap for him. No problems so far and I’m just about to order my second bottle!
5 februari 2026
Antwoord van Kit & Kin
Hi Jeenal,
Thank you very much for taking the time to leave your review 💚
We are delighted to hear that you and your family are enjoying the hand wash, and it is especially lovely to know it has been suitable for your son’s sensitive skin.
We really appreciate your support and are very pleased to hear you are placing a second order 😊
Carmen
Dont have to worry about running out as…
Dont have to worry about running out as can move subscription date closer or iv i have left overs i can move date further away with no issues aswell as the nappies iv also tried the dishwasher tablets and hand was which are fantastic and deffo will be trying more kit & kin products.
5 april 2026
Antwoord van Kit & Kin
Hi Zoe,
Thank you very much for taking the time to leave your review and for your kind words 💚
We are truly pleased to hear that you are happy with our nappies, dishwasher tablets, and hand wash, and that you have found the subscription flexibility helpful in managing your orders.
We really appreciate your support and look forward to you trying more Kit & Kin products in the future💚
Carmen
Kit & Kin provide biodegradable nappies…
Kit & Kin provide biodegradable nappies and provide excellent service. The Courier they use is always reliable and if there is a delay, due to high demand, bank holidays etc, K & K will ping an email prior to delivery
31 maart 2026
Antwoord van Kit & Kin
Hi May,
Thank you so much for your lovely review — we’re so pleased to hear you’re happy with both our nappies and service!
It’s great to know our delivery updates are helpful too — we always aim to keep our customers informed.💚
Jade
So pleased with the products
So pleased with the products. Definitely going to keep buying more. It smells amazing. X
4 april 2026
Antwoord van Kit & Kin
Hi Caroline,
Thank you so much for your lovely review — we’re so pleased to hear you’re enjoying the products and the scent!
It means a lot to know you’ll be coming back for more 💚
Jade
Amazing Hand Soap and Bottle
Amazing! Placed my order on Good Friday and my item was with me the following Wednesday. The bottle I ordered is beautiful and the hand soap, mandarin and rosemary is the most incredible smelling hand soap ever. Thank you, I will definitely be re-ordering x
4 april 2026
Antwoord van Kit & Kin
Hi Joanne,
Thank you so much for your amazing review — we’re delighted to hear your order arrived so quickly and that you’re loving the mandarin & rosemary hand soap!
It means so much to hear you’ll be re-ordering — we really appreciate your support 💚
Jade
Really nice products tho dispenser lid…
Really nice products tho dispenser lid was broken on washing up liquid it was quickly replaced
2 april 2026
Antwoord van Kit & Kin
Hi Judith,
Thank you so much for your lovely review — we’re so pleased to hear you’re enjoying the products!
We’re sorry about the issue with the dispenser lid, but glad our colleague Aleksandra could get that resolved quickly for you.
Thank you again,
Jade 💚
Antwoord van Kit & Kin
Hi Evelyn,
Thank you so much for your lovely review — we’re so pleased to hear you’re enjoying our range across your home!
Jade 💚😊
Made me itch!
I really wanted to love the laundry liquid and fabric conditioner, but unfortunately, I have had a reaction to it, coming out in an itchy rash. It's very economical to use and smells lovely, but I won't be re-ordering.
12 april 2026
Review zonder uitnodiging
Antwoord van Kit & Kin
Hello Jilly,
we are very sorry to hear about your reaction to our laundry liquid as this must have felt really disappointing especially as you really liked the smell of it and found it very economical to use 🫂💚
We have not had similar reports and therefore we are very keen to understand what might have caused it and how we can make it better for you.
We would be grateful if you could reach out to our support team directly at chat@kitandkin.com and quote Trust Pilot review 💚
Marta 💚
My issue was dealt with promptly and…
My issue was dealt with promptly and replacement item sent.
2 april 2026
Antwoord van Kit & Kin
Hi Debbie,
Thank you so much for your kind review — we’re really pleased to hear your issue was resolved quickly and that your replacement arrived safely.
Thank you again,
Jade 💚😊
Great customer service
[Updated]I have been using kit n kin diapers for my baby ever since he was 2 months old and have been very happy and satisfied with their quality and performance.
Recently I faced issue with an extreme delay in delivery and product been lost by Evri.
Kit n Kin Customer service helped me to resolve the issue and ensured to provide me the replacement for the lost product.
Highly recommend their diapers
2 april 2026
Antwoord van Kit & Kin
Hello Priyanka,
thank you so much for sharing your feedback with us! We are of course very sorry to hear that there has been such a huge delay in our parcel reaching you. We absolutely understand how stressful this must have felt for you and especially as you were waiting for the nappies for your little one. Please accept our deepest apologies on behalf of our courier and rest assured that we will do our outmost to make it right for you and your baby 🫂💚
We have also looked in our inbox and can see that both your messages to us were sent to us this Saturday, 11th April, which is why you have not heard from our team as we do not work on weekends. We provide information about our working hours both on our website and our auto response email to our customers. We apologise if this has not been clear enough.
Please rest assured that we will be in touch with you shortly to have the delayed delivery issue resolved for you in the best possible way.
Again, we apologise for the inconvenience caused.
Marta 💚
Highly recommend
Great products and quick delivery. They have helped ease my eczema flare up.
2 april 2026
Antwoord van Kit & Kin
Hi Mrs Metcalfe-Hatton,
Thank you so much for your lovely review — we’re so pleased to hear you’re enjoying the products and that they’ve helped ease your eczema flare-up.
It really means a lot to know our products are making a difference.
Thank you again,
Jade 💚😊
Antwoord van Kit & Kin
Hi Jackie,
Thank you so much for your lovely review — we’re so glad to hear you’re enjoying the product and that it’s cleaning so well!
Thank you again,
Jade 💚😊
Brilliant nappies
Brilliant nappies. Competetively priced. Super helpful people. Amazing customer service. I'm very happy with my subscription of nappies.
1 april 2026
Antwoord van Kit & Kin
Hi Jackie,
Thank you so much for your wonderful review — we’re thrilled to hear you’re so happy with your nappies and subscription!
It means a lot to know you’ve had a great experience with both our products and customer service.
Thank you again,
Jade 💚😊
Fab product
1 april 2026
Antwoord van Kit & Kin
Hi Debbi,
Thank you so much for your lovely review — we’re so pleased to hear you think it’s a fab product!
Jade 💚😊
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