Kitchens plus Bathrooms Reviews 

1.674
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 1 van de 5 sterren

Absolutely badgered to make an appointment for a free quotation. Due to work commitments really difficult to fit in. Made an appointment for 7pm. Despite explaining my situation they again called me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had Andrew and Max out today in order to quote and design our bathroom. They are the second price we’ve got but such different experiences! They took the time to listen to our complexities and need... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service from start to finish. Looked at a couple of companies including big chain names for a new kitchen. With kitchen plus bathrooms we got exactly what wanted, the design process through to i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Requested a quotation and having discussed our requirements for a couple of hours the sales guy managed to tweak a couple of things so we could have our dream kitchen. No pressure just good honest... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Keukenvernieuwer
  2. ook in
  3. Badkamerinstallateur

Geschreven door het bedrijf

Welcome to Kitchens Plus Bathrooms, the leading specialist in kitchen, bathroom, and bedroom renovations in the North East, celebrating over 27 years of excellence in home improvements. Visit our state-of-the-art showrooms in Retail World, Kingston Park, and Washington to explore the latest designs and innovative solutions tailored specifically for your home. Our commitment to quality craftsmanship and customer satisfaction drives us to provide not just renovations, but transformations that rejuvenate your living spaces. Whether you're looking to modernise your kitchen with cutting-edge appliances and stylish cabinetry, create a spa-like retreat in your bathroom, or turn your bedroom into a luxurious sanctuary, Kitchens Plus Bathrooms is your trusted partner. We offer a free, no-obligation quotation, ensuring that you have all the information you need to make your dream home a reality. Our dedicated team of experts will guide you through every step of the process, from initial design to final installation, with meticulous attention to detail and a personalised touch. Call us today at 01912 123456 to schedule your consultation. Let Kitchens Plus Bathrooms help you enhance your home with beauty, functionality, and style.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,3

Alle reviews

(1.674)

83 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

We purchased a kitchen with kitchenplus…

We purchased a kitchen with kitchenplus batherooms 2 years ago had nothing but problems with it the worst kitchen I have ever had rang up 2 weeks ago because my kitchen is falling apart and to check on my 25 year warranty they said I had to be told kitchen plus batherooms has been took over by a new company and my warranty is void so we are paying for a kitchen that is not worth paying for

10 februari 2024
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Antwoord van Kitchens plus Bathrooms

Dear Keith, I’m sorry to hear that you’ve had a problem with your kitchen. If you could kindly provide some further information to help us identify you, I will look into your file and respond accordingly. Thanks for highlighting this to us.

Beoordeeld met 5 van de 5 sterren

JackNJill addition to our house

When we saw the property on 21st July last year we had the vision of turning 2 small walk-in cupboards into a toliet, sink, and a floor to ceiling cupboard. We knew this would not be easy as water and sewerage was at the back of the house. The New JacknJill was going to be accessed at front of the house. We researched saniflo systems and decided to contact Kitchens plus Bathrooms. A Designer came then the Surveyor to check. We accepted the design. Work starts end February approx 2 weeks later. They sorted out all the Trades and ordering and delivery. The Electrians and Fitters were amazing. There was some problems with the layout of our joists. Steve and Graham sorted this out promptly. We think doing this project on our own and not being from round here would have been a logistical nightmare! Trying to get trades in at the different stages. We did have a few problems but Sarah at the office sorted these out. Thank you so much. We have what was in our heads and happy with the finish. You took all the stress out of a project which was no easy task. Amazing job.

29 maart 2024
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Antwoord van Kitchens plus Bathrooms

Dear Julie, thank you so much for your lovely review, it really is appreciated and I'm delighted to hear how happy you are with the finished project.

Beoordeeld met 5 van de 5 sterren

Fantastic service from mark this…

Fantastic service from mark this evening, really loved the design and he helped us think of different options we hadn’t considered

2 april 2024
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Antwoord van Kitchens plus Bathrooms

Dear Hannah, thank you very much for your feedback about Mark, we really appreciate it and it’s lovely to hear.

Beoordeeld met 5 van de 5 sterren

Andy has just finished his design and…

Andy has just finished his design and quotation for en suite. He was very professional with his attitude and knowledge. Everything was clearly explained and he showed patience. Consequently we have gone ahead with the order.

2 april 2024
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Antwoord van Kitchens plus Bathrooms

Dear Ian, thank you very much for your review about the service provided by Andy, it is greatly appreciated and obviously very good to hear. Thanks also for your business and I hope we may be able to help you in the future if you decide you need to upgrade your home further.

Beoordeeld met 5 van de 5 sterren

Consultation with Mark... Great

During my meeting's with Mark, i found him to be polite, honest and knowledgeable he was focused on what I said and wanted, giving me advice through out my consultation.
He was very clear from the start of the pricing and though it was priced more than I had expected, I do know it will be worth it and the quality of the goods are of a high standard and with the lifetime guarantee on my bathroom definitely sold me.
With this extra reassurance if anything should go wrong knowing they will be there .. Can't wait to get this started ..

25 maart 2024
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Antwoord van Kitchens plus Bathrooms

Dear Andrea, thanks very much for your lovely review about Mark, it really is appreciated and I look forward to you having your new bathroom installed.

Beoordeeld met 5 van de 5 sterren

Great experience end to end.

We used Kitchens Plus Bathrooms to do both our bathrooms 5 or 6 years ago, so they were the first choice to go to, and getting a couple of other designs and quotes elsewhere that's who we went with. Fitting happened a lot sooner than expected, the guys were great, mainly Neil the joiner and Lee the electrician. Project management was great, I was kept informed of what was happening when, with checks that I was happy. The end result is fantastic and looks great. A couple of minor snags were dealt with promptly and professionally.

28 maart 2024
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Antwoord van Kitchens plus Bathrooms

Dear Simon, thanks so much for your lovely review, we really do appreciate the feedback and obviously we are very grateful that you’ve chosen to use us again.

Beoordeeld met 1 van de 5 sterren

We have had problems since we bought a…

We have had problems since we bought a new bathroom and en-suite costing nearly £18,000.
We are now on to pump 4 with a debate on who is at fault. I am disabled and rely on my shower.
I would give a -5 if I could.

26 maart 2024
Review zonder uitnodiging
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Antwoord van Kitchens plus Bathrooms

Dear Tracy, thanks for highlighting this to us and please accept my apologies for the issues with the pump. I’m aware that Lyn has been dealing with you and that the plumber has instructed the manufacturer to proceed with the next action to get this matter resolved. Once again, I’m very sorry that this hasn’t been resolved sooner.

Beoordeeld met 5 van de 5 sterren

Superb firm, great quality, excellent service

I chose this firm based on previous reviews - so thanks to all who submitted them. I have recently had both a bathroom and kitchen fitted - the whole process has been exceptional. Designer Mark took time making sure I got the design I wanted, not at all hassled when I changed my initial ideas completely - his only concern was I got what was right for me. The two fitters Mori and Joe made sure everything was perfect and to my satisfaction, excellent workmanship. In fact the whole team from office support who rang regularly to everyone else involved were great. The quality of the materials is exceptional, I am so pleased with the result. I would highly recommend this firm.

11 maart 2024
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Antwoord van Kitchens plus Bathrooms

Dear Pam, thank you very much for your lovely review, it’s obviously fantastic to hear and we really do appreciate it. It’s easy these days for people to only read and take notice of anything negative on review sites, so thanks again for having the courage to go with your instincts. We work very hard indeed to try and service our customers in the best way possible, although unfortunately sometimes things don’t go exactly to plan, however I’m delighted to see that they did on this occasion for you. I do hope you will consider using us again in the future when the need arises to improve other parts of your home. Thanks again Pam.

Beoordeeld met 5 van de 5 sterren

Mark did an amazing job designing my…

Mark did an amazing job designing my bathroom exactly how I wanted it! Great job!

22 maart 2024
Review zonder uitnodiging
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Antwoord van Kitchens plus Bathrooms

Dear Vlada, thanks very much for your feedback about Mark, it’s lovely to hear and really appreciated.

Beoordeeld met 5 van de 5 sterren

We had Andy the designer today

We had Andy the designer today , Spent a lot of time to design our new bathroom .
Great service & advice .
Hopefully can accept the quote in due course.

19 maart 2024
Review zonder uitnodiging
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Antwoord van Kitchens plus Bathrooms

Dear Joan, thank you very much for your feedback about Andy, we really do appreciate it and I hope we may able to do business with you in the future.

Beoordeeld met 5 van de 5 sterren

Chris designer

Had Chris out for an appointment on a kitchen Chris designed me a beautiful kitchen and give me a great quotation unable to proceed at this moment but certainly be back when things are different thanks for your time Chris

19 maart 2024
Review zonder uitnodiging
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Antwoord van Kitchens plus Bathrooms

Dear Cynthia, thanks very much for your feedback, it’s very important to us and greatly appreciated. I do hope that we may be able to do business with you at some stage in the future and thanks for allowing us the opportunity to provide you with a quotation.

Beoordeeld met 5 van de 5 sterren

Chris designer

Where start had chris out to design me a new kitchen chris has went through all options colour ect chris very polite and very helpful can't wait for my new kitchen would highly recommend

18 maart 2024
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Antwoord van Kitchens plus Bathrooms

Dear Mrs Marshall, thanks a lot for your feedback about Chris, it’s greatly appreciated and obviously lovely to hear.

Beoordeeld met 5 van de 5 sterren

I highly recommend this company

I highly recommend this company.
My wife and I recently had a full kitchen refurbishment including the removal of an interior wall.
From start to finish the communication and workmanship was to an excellent standard.
Fantastic customer service
Huge thanks to all those involved.

8 januari 2024
Review zonder uitnodiging
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Antwoord van Kitchens plus Bathrooms

Dear James, thank you very much for taking the time to post your review, it’s greatly appreciated and I’m thrilled to hear how happy you are.

Beoordeeld met 5 van de 5 sterren

Excellent quotation process, thank you!

As a recent first-time property buyer, this is my first experience of getting a bathroom quote. I had no clue where to even start and no idea of options or prices. Adrian was fantastic. He walked me through everything step by step, from how the company worked, and how the order and installation would work, to every single detail of what my dream bathroom could be.

He was patient while I looked through the brochures and photos. He answered all of my silly questions. He guided me through making decisions on layout and style and made a fabulous design on the laptop to show me.

As I have only just started looking into getting the bathroom done, I decided not to go ahead with the quote today. But I really appreciate the time and expertise that went into the quote and will most certainly keep the company in mind, should I decide to go ahead with the work.

15 maart 2024
Review zonder uitnodiging
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Antwoord van Kitchens plus Bathrooms

Dear Jo, thank you very much for your kind words about the service provided by Adrian, it’s really appreciated and I do hope that we may be able to do business together once you’ve looked around elsewhere and compared the service on offer.

Beoordeeld met 5 van de 5 sterren

Chris designer

Chris provided me with a free design & quote. The appointment lasted about 2 hours & Chris was very friendly & explained everything really well. He was really professional & gave me a lot to think about. Would highly recommend Chris & the company.

15 maart 2024
Review zonder uitnodiging
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Antwoord van Kitchens plus Bathrooms

Dear Helen, thank you very much for your feedback about Chris, it’s very kind and lovely to hear.

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional, helpful and friendly. He made it so easy for us to choose our new kitchen.

11 maart 2024
Review zonder uitnodiging
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Antwoord van Kitchens plus Bathrooms

Dear Deborah, thanks a lot for your review, it’s greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Very comprehensive and friendly service

Chris the designer was great, friendly and knowledgeable.
He spent a huge amount of time with us helping us to secure the kitchen we wanted.
Would use again and recommend

9 maart 2024
Review zonder uitnodiging
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Antwoord van Kitchens plus Bathrooms

Dear Mick, thanks very much for your feedback about Chris, it is really appreciated indeed.

Beoordeeld met 1 van de 5 sterren

Trying To Over Charge

1st off i want to say the gentleman who came to see us was polite, friendly and easy to get on with. Where it all went wrong was the price, quoted just over £13,000 and before i even opened my mouth there was £4000 in discounts which i felt annoyed about because in my mind i'm already being over charged £4,000. He spoke with his manager (i'm guessing thats who it was) and he was trying close the deal by bringing the price down to around £5000, (The good old line 'if i can would you') In the space of 15 mins the original price dropped by around £8000. That for me is not the way to try and get someone's business, i felt like i was being ripped off so didn't go ahead with it and will use someone else. I can't help thinking how many people accept the 1st offer and end up massively over paying. If the sales manager or whoever is in charge is reading this then you seriously need educating on sales and the correct methods on how to close and look after your potential customers.

4 maart 2024
Review zonder uitnodiging
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Antwoord van Kitchens plus Bathrooms

Dear Carl, thank you for your feedback, it’s very important to us. I’m sorry that your experience is not what you or I would have expected it to be and I’d like to look further into this. If you can kindly provide some further information I will investigate and come back to you in due course. Thank for highlighting this to us.

Beoordeeld met 5 van de 5 sterren

Can't recommend enough

From start to finish, this has been a much smoother experience than I anticipated.
Design/survey team were great, from laying out the different options to working out the best layout.
All the tradespeople involved have all been professional, efficient and delivered great quality work.
The office staff were equally great in checking progress and satisfaction throughout and sorted out a small delivery issue promptly so that everything was still finished on time.

26 februari 2024
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Antwoord van Kitchens plus Bathrooms

Dear Cedric, thanks very much for your feedback, we really do appreciate it.

Beoordeeld met 5 van de 5 sterren

5* Service from Chris

Just want to say a huge thank you to Chris at kitchens plus Bathrooms for helping me and Anth pick the perfect kitchen for us. Also Chris was friendly helpful and had great knowledge and knew exactly what we wanted. Cant wait for the kitchen to be installed. Everything was hassle free no pushy sales pitches Chris just understood what we wanted and managed to get us a good price all in. So thank you so much... Chris should get a pay rise for going above and beyond. Thank you again Sam and Anth A****

21 februari 2024
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Antwoord van Kitchens plus Bathrooms

Dear Sam and Anth, thanks so much for your lovely review about the service provided by Chris, it’s brilliant to hear and really appreciated….I’m sure he’ll be delighted to read it and no doubt he’ll be banging the door down for a raise!! Thanks again.

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